Starbucks

3366 Thousand Oaks Blvd, Thousand Oaks
(805) 230-9267

Recent Reviews

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Tom Gannon

Opens super early and staff are very friendly. Enjoyed my many visits while in the area

Atmosphere: 5

Service: 5

Julian Jeppe

Another great visit to Starbucks, the consistency is amazing. I guess you could compare it to a place like McDonald’s or In-N-Out. There’s never an opportunity for the coffee to taste different for the tea to be a different flavor because it’s also consistent which is amazing for a company this large.

Atmosphere: 5

Food: 5

Service: 5

nicholas roberts

Very clean but drive through service is slow, good and drinks was typical quality for Starbucks

Atmosphere: 5

Food: 3

Service: 3

eric _quez

No hot water? Needed to “ask”

Atmosphere: 1

Food: 1

Service: 1

zoe burgess

My fav Starbucks

Mayi Barov

This Starbucks is very spacious, very clean, and perfect for working or relaxing. The staff is always friendly and attentive, and the drinks and food are consistently good.

Atmosphere: 5

Food: 4

Service: 5

E.J. Z.H.

Very nice bariatas and very quick service, my drink was amazing. 5/5.

Atmosphere: 5

Food: 5

Service: 5

Siamak Sianpour

The staff was courteous and helpful, service was prompt, and the environment was clean and spacious with ample seating. The atmosphere was pleasantly quiet and welcoming. My only suggestion would be to improve the comfort of the seating.

Atmosphere: 4

Food: 5

Service: 5

Quynh Lai

Nice place

Kathleen Edwards

I order at this Starbucks every single day since I work at a dealership right down the road. After ordering a drink earlier in the day, I came back to see if I could just get a glass of ice water. They told me that I needed to order something to be able to get a cup of water. I come here every single day… And I can’t get a glass of water without purchasing something else? This place is a freaking joke. I’ll start going somewhere else, coffee bean doesn’t give me such a hassle.

Atmosphere: 1

Food: 1

Service: 1

Hesam Faryad

Our today's visit was really nice with variety of drink flavour...so professional in taste management 🤌👏👌🌹🇺🇸

Atmosphere: 4

Food: 5

Service: 4

Isabelle Reyes

Today in March 18, 2025 we went to go pick up our mobile order this late afternoon for our dealership and we experienced the WORST CUSTOMER SERVICE. One of our drinks was accidently ordered wrong, instead of it being a Frappuccino it was ordered as Iced Chai. We asked the Barista if we could change it to a Frappuccino and with her snarky attitude she said yes, but there would be an uncharged and we said that was fine. Then she went on to say with her attitude that she would have to throw the other one away. Well ok, but we didn't need to know that. We get to the window and she's staring at with a horrible look of dislike and like we did something wrong to get but asked to modify a drink. Then I simply asked her how long she worked there and what her name was and is Samantha she replied with the continued horrible customer service she gave us at the speaker and it stayed into her saying she'd been there 7 years and with a response of ignorant entitlement. We've never seen her or her attitude there before and we do plenty of coffee runs for our dealership to the Starbucks down the street from us.
We're about customer service and she is not customer service oriented. She needs help with how to treat customers on a daily. I can imagine how she treats the employees around her.

Atmosphere: 1

Food: 1

Service: 1

santanalikesbanana

I will take legal actions against this place! I would not recommend going to this Starbucks.
Mentally disabled people will be treated really badly and will get kicked out if not ordering anything in five minutes.
I have never in my life experienced that you will get kicked out after sitting for five minutes in general before ordering but being obviously mentally disabled and getting kicked out before even having the chance to order anything, is just beyond me.
Starbucks always talks about their all inclusive for every gender and every person of color and everyone in general, but that does not look like that!!!
Shame on you guys for treating people that obviously need time and help like this.

Atmosphere: 1

Food: 1

Service: 1

Cynthia Plotkin

**Scam gift card, warning!**Do not purchase your gift cards at this location. On 12/10 I purchased five $50 gift cards as Christmas gifts. Of the five cards three of them showed up as a zero balance when activated. Very frustrating the store could do absolutely nothing about it. I phoned customer service who were able to give a history of the card use. Two of the cards were actually activated before I even purchased them. The full amount was wiped out about a week after I purchased them,in Corona Del Mar. The third card also activated 12/6, prior to the purchase date and was wiped out in full as well, in Riverside. None of these cards had left my possession as they were Christmas gifts, A case was opened which is under review and I am awaiting their decision. Terrible! As was the customer service. Buy your gift cards elsewhere!!
Follow up: Starbucks can’t do anything about it. I have to dispute it with my bank : (

Atmosphere: 1

Service: 1

Mark

Espresso shots taste like burnt coffee. Coffee quality is questionable. Customer service undriendly. Prices very high. Value very low.

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