Ot Bistro
245 N Moorpark Rd C, Thousand Oaks
(805) 371-4554
Recent Reviews
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Staff are so friendly and helpful. The food was delicious, especially the Pho which I JUST LOVE. And pricing was not that bad. Something good on a cold day
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pho Brisket, Spring Rolls, Pho Combination
$17 for combo pho seems to be the norm nowadays. It's not bad but not really $17 worth. The steak is good and tender so if, if, I want pho and in this area again, I may try the $15 steak only pho. Soup is ok, not bad not great, nothing too memorable. They do give you the veggi like a normal pho restaurant.
Overall, based on $17, it's not bad but it is not that good. It will be a good $14 combo pho.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pho Combination
Best Vietnamese food in the Los Angeles metro area. Best Pho I’ve had and best Garlic Noodles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Noodles w Grilled Shrimp, Spring Rolls, Pho Combination
It was better under the old management
The beef is so hard to eat/chew. So much chewy fat on the steak!
Pretty pricey for the simple dish I got
Atmosphere: 3
Food: 1
Service: 3
Best Pho in town!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pho Combination
I don't ordinarily like Phơ, but I loved everything about this place. The broth, the noodles, the chicken - the portions & pricing -all made me very happy!
Atmosphere: 5
Food: 5
Service: 5
The dreadful experience at this Thousand Oaks restaurant wasn't just limited to poor service and subpar food quality, but also featured a shocking display of rudeness from the chef. When I received my rib eye with garlic noodles, I was taken aback by the overcooked and chewy meat, a far cry from the medium preparation I had requested. Upon speaking with the waiter and eventually flagging down the chef, I was met with a dismissive and insulting attitude.
Rather than acknowledging the mistake or apologizing, the chef adamantly insisted that the dish was prepared as requested, despite clear evidence to the contrary. In front of other patrons, the chef proceeded to argue with me, even tearing a piece of meat to demonstrate its supposed doneness. This condescending behavior was not only unprofessional but also deeply disrespectful.
Furthermore, when the dish was returned for a redo, the chef's lack of regard for customer satisfaction became even more apparent. The second attempt yielded the exact same overcooked dish, leading me to suspect that they simply reheated the prior meal. It was a truly appalling and off-putting experience that highlighted a severe lack of customer service and basic decency from the chef.
Reflecting on this unsettling experience, it is clear that what could have merely been a culinary mishap sadly escalated due to the chef's unprofessional behavior and disregard for customer satisfaction. The disdainful approach and failure to listen or rectify their error turned a simple dinner outing into a frustrating ordeal. This was sadly underscored by an unwelcoming atmosphere created by the chef's demeaning attitude, something no customer should have to encounter. My recommendation would thus be to seek dining options elsewhere, where respect and quality are paramount, ensuring no such grievances overshadow your meal.
Atmosphere: 2
Food: 1
Service: 1
Cute & casual. Fun menu of mostly Vietnamese items, plus Peruvian lomo saltado!
Atmosphere: 4
Food: 5
Service: 5
I love this place!! I have been coming here since it first opened. The owner is such a nice person. That reflects on the servers she hires. Even the kitchen staff is great. I come here about twice a week if I am not traveling. My go to is brisket pho. I never get tired of it. The wings here are awesome as well. They also allow you to get extra pho noodles for free. I can’t believe they have not raised prices in a couple of years! I am a fan for sure!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
a really sweet place with hardworking staff. food was good and we'll be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Egg Rolls
Waited for my food to arrive for 30 minutes while two tables who came after me got their food at lot earlier.
Atmosphere: 2
Food: 3
Service: 1
Great flavors! Very friendly atmosphere and service. Portions are large - always an enjoyable meal, and I always leave full. Everything always tastes great.
Atmosphere: 5
Food: 5
Service: 5
Very very disappointed overpriced fried rice with no egg. Literally just rice and some bacon on the top for $18 ridiculous will never be going here again this is not fried
Food: 1
The best fried rice I have ever had! Amazing all around!
Atmosphere: 5
Food: 5
Service: 5
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