The Coffee Bean & Tea Leaf

Wonderful neighborhood coffee shop. Friendly staff. Dogs are welcome, which is nice.

Atmosphere: 3

Food: 4

Service: 5

My go to coffee place. They have a great atmosphere with friendly staff. They are very consistent and make great coffee!

Atmosphere: 5

Food: 5

Service: 5

Sue and Miette are awesome, again and again!
They have that place so happy and the return of customers like me are so appreciative even though life's stresses get you d
own. Sue sometimes knows how to read the customer and make you smile before you leave!

Atmosphere: 5

Food: 5

Service: 5

Tell me why when I came in here the girl doesn't even acknowledge me and just asks her coworkers to take the reg. Tbh it's not rude but it's just not welcoming either. Regardless if you're busy you should always greet a customer. I work in good service as well and I'm probs near her age (20) I also work long hours and understand how it feels to be tired. But it's so rude to completely ignore someone while they stand right in front of you.

My sister and I stopped here after a trip to the DMV. Everyone working here was so kind, friendly, and our drinks were perfect! I was excited to get a cookie butter drink, it's my favorite. We had an overall great experience.

Worst coffee bean I’ve been to
Horrible drinks

Friendly upbeat barista's

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Blended Mocha, Muffins & Scones Double Chocolate Muffin, Café Vanilla, Yogurt Mixed Berries & Granola Parfait

The general manager, Sue Auerbach, is rude. I bought my morning coffee. That morning, I accidentally got sunscreen in my left eye. I went to the bathroom and it was so dirty. There was trash all over the floor, and there was no paper towel or toilet paper.
I prefer going to Starbucks now. ( I told Sue about the bathroom, and the comment she gave was to go to Vons they have a restroom).
There were two cashiers just standing chatting at the register.
Poor service.

Atmosphere: 1

Food: 1

Service: 1

they serve amazing desserts and i love their coffee. overall, a wonderful experience indeed.

Atmosphere: 4

Food: 5

Service: 4

First off, I think it's important to note that I've never actually left a review before...anywhere. When I went to the Thousand Oaks location this morning to pick up a mobile order, i noticed that there was no half & half like I ordered. I stood at the coffe bar and tried to ask nicely for some half & half. I was completely ignored. I could see the baristas were very busy so i waited patiently for a better opportunity. After standing there for a few minutes I politely asked again and was treated very rudely. The woman closest to where I was standing snapped at me and demanded I giver her my cup. Then, without asking, she just stood there and gave me a dirty look when i didn't know to remove the lid immediately. I asked her why they didn't just put the half & half out so customers like me didn't have to ask. She then snapped back at me "COMPANY POLICY! COMPANY POLICY!" I too used to be a barista at a very busy location. I know how stressful it can be to get everyone's drinks out quickly but I would NEVER speak to a customer in that manner. Please remind your staff that a quick smile goes a long way :)

Atmosphere: 3

Food: 4

Service: 1

Yesterday I tried Coffee Bean & Tea Leaf for the first time in probably 17 years. My go-to has always been Starbucks. But there was a coupon so that’s why I went with CB&TL. I got the Iced Espresso Cookie Butter Latte (with almond milk), and oh my gosh!! This is GOOD coffee. I didn’t need to modify the flavor (something I always need to do at other coffee establishments). I also ordered the cheese danish and cheese jalapeño bagel. So good!! But let me tell you, the cheese danish alone is enough to make me choose here over Starbucks. Their danish is good, but it’s not amazing like Coffee Bean. So if you’ve been wondering, now you know ?

I did order thru DoorDash yesterday and today. And I will say I’m disappointed that the coupon for a free White Chocolate Latte didn’t work—both times. Kind of think I should still get one since it was the reason I ordered to begin with. Especially since the first danish was broken and dropped on the floor ? so only got half a danish, but ??‍♀️

Today I also got an Iced Espresso Vanilla Latte (with oat milk), absolutely delicious!! Oh, and the cookie butter one had more of the cookie butter flavor today. Which was wonderful. I shared this with Natalie there, she’s a great barista. Then the manager, China, as well. Appreciated she took the time today to explain more about their products.

Will definitely be having more coffee and danish’s from here!! Oh, and can we just take a moment to appreciate the ice here—yasss!!! Loveeee their ice!!!

Dietary restrictions: Was initially bummed they don’t have soy milk options (at least not thru DoorDash). But both lattes were delicious with the almond and oat milks. Neither had an overwhelming almond or oaty flavor that changed the way the coffee taste. And I love that!

Food: 5

Service: 4

Recommended dishes: Iced Lattes Cookie Butter Iced Latte, Iced Lattes Iced Latte

Yesterday I tried Coffee Bean & Tea Leaf for the first time in probably 17 years. My go-to has always been Starbucks. But there was a coupon so that’s why I went with CB&TL. I got the Iced Espresso Cookie Butter Latte (with almond milk), and oh my gosh!! This is GOOD coffee. I didn’t need to modify the flavor (something I always need to do at other coffee establishments). I also ordered the cheese danish and cheese jalapeño bagel. So good!! But let me tell you, the cheese danish alone is enough to make me choose here over Starbucks. Their danish is good, but it’s not amazing like Coffee Bean. So if you’ve been wondering, now you know ?I did order thru DoorDash yesterday and today. And I will say I’m disappointed that the coupon for a free White Chocolate Latte didn’t work—both times. Kind of think I should still get one since it was the reason I ordered to begin with. Especially since the first danish was broken and dropped on the floor ? so only got half a danish, but ??‍♀️Today I also got an Iced Espresso Vanilla Latte (with oat milk), absolutely delicious!! Oh, and the cookie butter one had more of the cookie butter flavor today. Which was wonderful. I shared this with Natalie there, she’s a great barista. Then the manager, China, as well. Appreciated she took the time today to explain more about their products.Will definitely be having more coffee and danish’s from here!! Oh, and can we just take a moment to appreciate the ice here—yasss!!! Loveeee their ice!!!

Dietary restrictions: Was initially bummed they don’t have soy milk options (at least not thru DoorDash). But both lattes were delicious with the almond and oat milks. Neither had an overwhelming almond or oaty flavor that changed the way the coffee taste. And I love that!

Food: 5

Service: 4

Recommended dishes: Iced Lattes Cookie Butter Iced Latte, Iced Lattes Iced Latte

I guess I haven't been here for a while, I do remember buying my tea less than $13 prior to Pandemic now it's $20 that's a 54%.The place is definitely really nice but wasn't as nice as the one that was in Janns Mall, they had cozy seating with fire place/pit and a nice retreat while waiting for my car getting detailed acrossthe way. (Pre-Pandemic I had Money ? now, barely have a J.O.B., Just Over Broke)Staff are sure friendly, definitely friendly appearance.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Retail Tea Wellness Blend T-Bag Tin

Hate Starbucks and what they representI LOVE MY COFFEE BEANfamily

Atmosphere: 5

Food: 5

Service: 5

Not sure how a latte looks like this. It was supposed to be a Vanilla Bean Latte Cold Brew. I guess I haven't figured out how to order at this place ??‍♀️