The Habit Burger Grill

Easy to order take out. The wait wasn't very long at 8 pm. Good selection of drinks and juices. Clean dining area and restrooms. The staff was nice and courteous.

Atmosphere: 5

Food: 5

Service: 5

I enjoyed my lunch here.

Atmosphere: 5

Food: 5

Service: 5

I'm not a person to shill for corporate or chain restaurants. However the habit has consistently been my favorite over any other Burger place. The service here has always been good I don't understand the other reviews saying it's not as I eat here very often and quite honestly never had a negative experience. I'm not the kind of person to use a kiosk but frankly sometimes it takes longer for certain people to order or pay, so recently I've begun using the kiosks to speed my own order up. I do prefer to have a cashier there I have to say it's nice having a human touch. Otherwise it's just a glorified McDonald's. And the most important part is ...the burgers tastes great!

Atmosphere: 4

Food: 5

Service: 5

Fantastic burger! 🍔 yum 😋

Atmosphere: 5

Food: 5

Service: 5

It's fast food. Tastes good, and id eat here again. Clean.

Atmosphere: 4

Food: 4

Service: 5

Much better than McD....

Atmosphere: 4

Food: 5

Service: 4

Quality Issue and Poor Service Resolution
I placed an order through the Habit mobile app. When I received my drink, it was completely flat with no carbonation. I politely requested a replacement, and the staff confirmed that they were experiencing a carbonation issue across the store.
I then asked the manager for a refund, as the product received was defective. The manager refused to process a local refund, stating that because the order was placed through the app, I had to contact corporate customer service directly.
While I have generally enjoyed The Habit in the past, denying a direct refund for a product acknowledged to be defective reflects very poor in-store customer service. This policy creates unnecessary friction for the customer. If I cannot rely on the local management to resolve simple quality issues, I will be hesitant to return.

The staff really impressed me. Even with how busy it was, they worked with such earnest effort and still managed to give great service. They were courteous with the customers before me, attentive when it was my turn, and super friendly as I was leaving. My sandwich and salad came out delicious, just what I wanted after work and some shopping. Definitely a place I’d come back to.

Atmosphere: 5

Food: 5

Service: 5

Like every other habit I've been to, the food was good but the order taking, vs food given and food given always different.

Atmosphere: 2

Food: 4

Service: 2

Fresh and great service

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Onion Rings, Burger, Sandwich

Such a mediocre burger.

Atmosphere: 1

Food: 3

Service: 2

I’ve been to this location a number of times and usually enjoyed it, even recently, but my last visit was disappointing. There’s now a kiosk right as you walk in, which then asks you to leave a tip—even for carryout. Fries came out instantly soggy and limp, basically inedible. The burger itself didn’t taste like the usual charbroiled patty—it felt more like a frozen cafeteria burger. Something seems to have changed, and the quality has definitely dropped off compared to before.

Atmosphere: 4

Food: 2

Service: 2

Restroom wasnoutbof service

Atmosphere: 3

Food: 4

Service: 4

I was really disappointed with my visit to The Habit. I ordered a burger and fries, and both came out cold. The fries were soggy, and the burger tasted like it had been sitting for a while. For the price, I expected something fresh and hot, but it definitely wasn’t. I won’t be coming back anytime soon.

Atmosphere: 2

Food: 1

Service: 1

I was expecting much more since it's supposed to be the number one burger joint I have to disagree

Atmosphere: 4

Food: 3

Service: 5