It’s never consistent here service wise some days. They are fast and very nice other days they take forever to take your order or get your food out and it’s not fresh sometimes . Drive through was packed there nobody inside I decided to order inside and waited for about 10 minutes , the entire drive-through line was taken care of even though I had been standing there for 10 minutes and saw multiple new cars pull in and leave before anybody acknowledged me so I decided to go through the drive-through as well after all of that and they seem to take priority over people in the drive-through rather than people that are there in person inside of their restaurant so keep that in mind
Dylan Poop
Charged me for extra cheese and chili when i didn’t order that and then refused to refund me completely
Atmosphere: 4
Food: 3
Service: 2
Gustavo Martinez
Chicken smelled and tasted like dirty dish rag And would it hurt to change the oil every once and a while, fries might be hit but that taste won't leave your mouth for a while.
Food: 1
Service: 1
Grant Owens
Went for a frosty, the medium was small, and the small was tiny. I have no problem paying for quality, but not when they shrink everything
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Baconator Fries
John Godoy
I loved the krabby patty and I like everything
Atmosphere: 5
Food: 5
Service: 5
Cici
Worst service and quality of food. They don't get your order right and the food taste old and reheated. Customer service here is by far the worst I have experienced. For what is being charged nowadays you would at least expect decent food.
Atmosphere: 1
Food: 1
Service: 1
Alison Blunt
Ordered an Asiago chicken sandwich and they gave me a different chicken sandwhich, which was fine but the chicken wasn’t done! Super disappointed.
Atmosphere: 2
Food: 2
Service: 2
Julie Ward
I am not one to go out of my way to make a bad review but I'm so upset and angry how I was treated at the Newbury park location went to drive through he kept saying what I can't hear you so I went inside thinking maybe there was a problem with speaker the guy on the speaker just stared at me with a mean look and walked passed me not saying a word then a lady came to register said nothing staring at me and yelled oil change and then walked a way and yelled at another employee across the store that was sitting down eating take a order the employee probably on a break threw there food down angry and yelled 10 min by that time I was so upset I walked out I work down the street and when people would ask where to get food around town I would send them that way.never again !
Atmosphere: 1
Service: 1
Dan Steffey
I didn't go inside so I can't rate the atmosphere but the food was better than some of the Wendy's I've gone to and their customer service was awesome.... I'll definitely return the next time I'm in town.
Before placing an order I wanted to go to the restroom but they employee refused me. I place orders every day. I also work in delivery. Sorry, but I won’t order anything else from you. Managers talk to your employees
Atmosphere: 1
Food: 4
Service: 1
Kathy Holzer
Our food was hot and good but the poor workers. They are understaffed, our line to order lunch was almost out the door. The poor girl working was trying to take orders and fill orders from the app and from those of us who just want to order in person. We waited about 5 minutes just to place our order.
Luis Garcia
I bought a moment ago in that place the cashier at the window does not know the numbers of the combos in
Atmosphere: 1
Food: 1
Service: 1
Mike Hollender
This is one of the slowest Wendy's I've ever been at. Lunch time 3 customer orders and it took 15 min to get the food out. I make it a habit to go to a different Wendy's then this one. It's always the same.
It’s never consistent here service wise some days. They are fast and very nice other days they take forever to take your order or get your food out and it’s not fresh sometimes . Drive through was packed there nobody inside I decided to order inside and waited for about 10 minutes , the entire drive-through line was taken care of even though I had been standing there for 10 minutes and saw multiple new cars pull in and leave before anybody acknowledged me so I decided to go through the drive-through as well after all of that and they seem to take priority over people in the drive-through rather than people that are there in person inside of their restaurant so keep that in mind
Charged me for extra cheese and chili when i didn’t order that and then refused to refund me completely
Atmosphere: 4
Food: 3
Service: 2
Chicken smelled and tasted like dirty dish rag
And would it hurt to change the oil every once and a while, fries might be hit but that taste won't leave your mouth for a while.
Food: 1
Service: 1
Went for a frosty, the medium was small, and the small was tiny.
I have no problem paying for quality, but not when they shrink everything
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Baconator Fries
I loved the krabby patty and I like everything
Atmosphere: 5
Food: 5
Service: 5
Worst service and quality of food.
They don't get your order right and the food taste old and reheated. Customer service here is by far the worst I have experienced.
For what is being charged nowadays you would at least expect decent food.
Atmosphere: 1
Food: 1
Service: 1
Ordered an Asiago chicken sandwich and they gave me a different chicken sandwhich, which was fine but the chicken wasn’t done! Super disappointed.
Atmosphere: 2
Food: 2
Service: 2
I am not one to go out of my way to make a bad review but I'm so upset and angry how I was treated at the Newbury park location went to drive through he kept saying what I can't hear you so I went inside thinking maybe there was a problem with speaker the guy on the speaker just stared at me with a mean look and walked passed me not saying a word then a lady came to register said nothing staring at me and yelled oil change and then walked a way and yelled at another employee across the store that was sitting down eating take a order the employee probably on a break threw there food down angry and yelled 10 min by that time I was so upset I walked out I work down the street and when people would ask where to get food around town I would send them that way.never again !
Atmosphere: 1
Service: 1
I didn't go inside so I can't rate the atmosphere but the food was better than some of the Wendy's I've gone to and their customer service was awesome....
I'll definitely return the next time I'm in town.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries
love the food here
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Before placing an order I wanted to go to the restroom but they employee refused me. I place orders every day. I also work in delivery. Sorry, but I won’t order anything else from you. Managers talk to your employees
Atmosphere: 1
Food: 4
Service: 1
Our food was hot and good but the poor workers. They are understaffed, our line to order lunch was almost out the door. The poor girl working was trying to take orders and fill orders from the app and from those of us who just want to order in person. We waited about 5 minutes just to place our order.
I bought a moment ago in that place the cashier at the window does not know the numbers of the combos in
Atmosphere: 1
Food: 1
Service: 1
This is one of the slowest Wendy's I've ever been at. Lunch time 3 customer orders and it took 15 min to get the food out. I make it a habit to go to a different Wendy's then this one. It's always the same.
Atmosphere: 3
Food: 3
Service: 3
Over priced
Atmosphere: 2
Food: 2
Service: 2
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