This is my third time visiting here. Will not be coming back. What a shame one bad experience can have. Sat at the bar and had a really disappointing experience. The female bartender was inattentive and unwelcoming from the start. We were only served one drink and were never offered another, despite sitting there with empty glasses and finished food for a long time. She was standing right in front of us but never checked in, didn’t ask how the food was, and we had to ask for basic things like chips and salsa and even the bill. There was zero personality or engagement. Overall, very poor service — not what you expect from someone behind the bar.
Atmosphere: 1
Food: 4
Service: 1
Denny Klein
This may well be the best Mexican restaurant I've ever been to. It is gourmet. The food is amazing. For those that follow my occasional reviews, check this place out when in NoHo, you will not be disappointed. The photo says it all!
Atmosphere: 5
Food: 5
Service: 5
Michael Johnston
I’ve been coming here for years and the food, drinks, and service (usually) is incredible. Also love the unique vibe of the restaurant and how “hidden gem” it feels. However, more than once now they have started to close earlier than their listed hours. I understand closing the kitchen a little early, but tonight upon arrival at 8:45 their kitchen was closed even though their hours state that they close at 10 pm. The reason was because it was “slow” yet there were around 7 parties seated. I do not appreciate them wasting our time and they should really update their hours to prevent this from happening.
Atmosphere: 5
Food: 5
Service: 3
Flynn
The service was beyond bad, food was ok, everything could have been better but wayyyyyy overpriced. The service brought it all down do not go here for anything but a casual drink, seriously save your money in this economy. I have never left a bad review for a restaurant before either
Atmosphere: 4
Food: 2
Service: 1
lori edwards
We hosted a party at Cascabel on their lovely patio. Everything was smooth and well done. Very professional and the wait staff was great. I worked with Joe in events and he was a pleasure. Would highly recommend Cascabel. Shout out to our servers Olga, Lacey and the awesome bartender John.
Atmosphere: 5
Food: 5
Service: 5
Jon Mooney
I always order the first thing on the menu on my first visit to a restaurant. Cascabel rewarded my simple plan in the cocktail, appetizer, main dish and dessert. The flavors were varied, with spicy highs and soothing undertones. I hope to visit again soon.
Atmosphere: 5
Food: 5
Service: 5
Stephen Benson
Short rib Mexican Cornbread entree is a must have.
Atmosphere: 5
Food: 5
Service: 5
Michele M
Loved Cascabel! Will go again when visiting Burbank. Amazing food, amazing service, perfect ambiance.
Atmosphere: 5
Food: 5
Service: 5
kevin pozzo
Wow!!! Amazing EVERYTHING!!! Highly highly recommend in the valley!!!
Atmosphere: 5
Food: 5
Service: 5
Tina sh
absolutely love this restaurant! It’s very close to my place, the food is incredible, and the staff is super friendly and attentive.”
Top notch upscale Mexican restaurant. Enjoyed everything from the drinks to the food!
Atmosphere: 5
Food: 5
Service: 5
Julia Banks
The food was genuinely good — fresh, tasty, and definitely the highlight of the visit. Unfortunately, the service didn’t match. We waited a long time to get our food, and getting a simple chip and water refill took over 20 minutes, even after asking several times. Additionally, the coursing of the meal was subpar.
The staff did apologize once we finally said something, and they gave us a free dessert as a gesture, which was appreciated. Still, the experience felt frustrating overall. Great food, but the slow and inattentive service made it hard to fully enjoy the meal.
Patrick Martin
Little gem in Toluca Lake! Popped in here the other day at the bar for a quick bite and had a great experience. Chips and salsa were on point and enjoyed the best steak taco I’ve had in ages - delicious chunks of juicy sirloin, well seasoned but simple and satisfying. The marg was the perfect compliment to it all, strong and fresh. Bartender was attentive and quick. Will definitely pop back through next time I’m in the area to try some of the other offerings!
Brandon Moore
Hidden gem. I dig the converted house into a restaurant aesthetic. Look for the neon sign. Food is fantastic. Portion size is a small plates format and great for sharing. Mezcal old fashioned was tasty.
Denise Rose
We were pleasantly surprised! Bacon guac, cucumber marg, lobster tacos, beet + kake salad, short rib/plantain tacos, crustless apple pie. Great, kind service 🥰
This is my third time visiting here. Will not be coming back. What a shame one bad experience can have.
Sat at the bar and had a really disappointing experience. The female bartender was inattentive and unwelcoming from the start. We were only served one drink and were never offered another, despite sitting there with empty glasses and finished food for a long time. She was standing right in front of us but never checked in, didn’t ask how the food was, and we had to ask for basic things like chips and salsa and even the bill. There was zero personality or engagement. Overall, very poor service — not what you expect from someone behind the bar.
Atmosphere: 1
Food: 4
Service: 1
This may well be the best Mexican restaurant I've ever been to. It is gourmet. The food is amazing.
For those that follow my occasional reviews, check this place out when in NoHo, you will not be disappointed.
The photo says it all!
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming here for years and the food, drinks, and service (usually) is incredible. Also love the unique vibe of the restaurant and how “hidden gem” it feels. However, more than once now they have started to close earlier than their listed hours. I understand closing the kitchen a little early, but tonight upon arrival at 8:45 their kitchen was closed even though their hours state that they close at 10 pm. The reason was because it was “slow” yet there were around 7 parties seated. I do not appreciate them wasting our time and they should really update their hours to prevent this from happening.
Atmosphere: 5
Food: 5
Service: 3
The service was beyond bad, food was ok, everything could have been better but wayyyyyy overpriced. The service brought it all down do not go here for anything but a casual drink, seriously save your money in this economy. I have never left a bad review for a restaurant before either
Atmosphere: 4
Food: 2
Service: 1
We hosted a party at Cascabel on their lovely patio. Everything was smooth and well done. Very professional and the wait staff was great. I worked with Joe in events and he was a pleasure. Would highly recommend Cascabel. Shout out to our servers Olga, Lacey and the awesome bartender John.
Atmosphere: 5
Food: 5
Service: 5
I always order the first thing on the menu on my first visit to a restaurant. Cascabel rewarded my simple plan in the cocktail, appetizer, main dish and dessert. The flavors were varied, with spicy highs and soothing undertones. I hope to visit again soon.
Atmosphere: 5
Food: 5
Service: 5
Short rib Mexican Cornbread entree is a must have.
Atmosphere: 5
Food: 5
Service: 5
Loved Cascabel! Will go again when visiting Burbank. Amazing food, amazing service, perfect ambiance.
Atmosphere: 5
Food: 5
Service: 5
Wow!!! Amazing EVERYTHING!!! Highly highly recommend in the valley!!!
Atmosphere: 5
Food: 5
Service: 5
absolutely love this restaurant! It’s very close to my place, the food is incredible, and the staff is super friendly and attentive.”
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Top notch upscale Mexican restaurant. Enjoyed everything from the drinks to the food!
Atmosphere: 5
Food: 5
Service: 5
The food was genuinely good — fresh, tasty, and definitely the highlight of the visit. Unfortunately, the service didn’t match. We waited a long time to get our food, and getting a simple chip and water refill took over 20 minutes, even after asking several times. Additionally, the coursing of the meal was subpar.
The staff did apologize once we finally said something, and they gave us a free dessert as a gesture, which was appreciated. Still, the experience felt frustrating overall. Great food, but the slow and inattentive service made it hard to fully enjoy the meal.
Little gem in Toluca Lake! Popped in here the other day at the bar for a quick bite and had a great experience. Chips and salsa were on point and enjoyed the best steak taco I’ve had in ages - delicious chunks of juicy sirloin, well seasoned but simple and satisfying. The marg was the perfect compliment to it all, strong and fresh. Bartender was attentive and quick. Will definitely pop back through next time I’m in the area to try some of the other offerings!
Hidden gem. I dig the converted house into a restaurant aesthetic. Look for the neon sign. Food is fantastic. Portion size is a small plates format and great for sharing. Mezcal old fashioned was tasty.
We were pleasantly surprised! Bacon guac, cucumber marg, lobster tacos, beet + kake salad, short rib/plantain tacos, crustless apple pie. Great, kind service 🥰
Atmosphere: 5
Food: 5
Service: 5
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