Chick-fil-A
21821 Hawthorne Blvd, Torrance
(310) 542-4636
Recent Reviews
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This is a large fry??? Check your bags before you leave store....we paid extra for less than regular fry!
Atmosphere: 3
Food: 2
Service: 4
Love coming here. It's clean' the staff are well trained. Thank you
Atmosphere: 5
Food: 5
Service: 5
The views!!!
Atmosphere: 5
Food: 5
Service: 5
I never thought once I would get terrible service at Chick-Fil-A despite always getting great experience. I told the woman that I wanted a large Mac and cheese *twice* and she still put it down as large fries. I did not notice I got the fries until I got the order and I immediately got upset and approached her. Then the manager came and assisted me and I told him I wanted the large Mac and cheese. Then he accidentally charged me for the regular sized one. I told him beforehand I wanted the large Mac and cheese since it was already listed in the order as the large fries. He tried to upcharge me for the large Mac and cheese and I ended up changing my mind and went with the regular one.
I tried to speak up and tell them beforehand but they still didnt listen. That’s why it’s important to go over the order at the end to the customer to make sure it’s correct before they pay. It was the worst experience for me at Chick-Fil-A. I didn’t exactly enjoy my food as a result that’s why I left a one star. The service felt antagonizing rather than hospitable
Atmosphere: 3
Food: 2
Service: 1
JESSA THE EMPLOYEE SHE WAS A REALLY NICE AND WELCOMING THIS WAS THE FIRST TIME I'VE EVER EXPERIENCED THIS COMING TO THIS CHICK-FIL-A I WON'T BE GOING THERE AGAIN EVEN THOUGH IT'S CLOSER TO WHERE I GO FOR THERAPY I WILL BE GOING TO MY REGULAR ON 182ND AND HAWTHORNE YOU GUYS HAVE A GOOD DAY SORRY ABOUT THAT BUT IT WAS JESSA
Atmosphere: 1
Food: 1
Service: 1
Got my food within 3 minutes , nice and hot! They even said my name right 🙂
Atmosphere: 5
Food: 5
Service: 5
I like this restaurant called Cic-fil-A.It has tastey grilled chicken burgers with different sauces to enhance the grilled flavor of the chicken on the burgers.There are several different varieties to choose from from grilled chicken to breaded.All are good choices.Fries are crinkle cut but cut fresh from the potatoe. Their shakes are fresh tasting as well.I will return to try another one of their burgers.
Atmosphere: 4
Food: 4
Service: 5
spent $53.00 here last night, got home and my desert was missing. No telephone on receipt, called after internet search, got a phone maze and transferred twice to corporate care who auto disconnected because East Coast time. Unable to reach store. Not happy!!!
Atmosphere: 3
Food: 3
Service: 3
They don't have a drive thru and they can get a lot of traffic so order ahead of time
Food Order:
Spicy Chicken Sandwich Meal with Waffle Fries & Lemonade $12.99
I was trying to find something to eat after my PT appointment without going out of my way, & remembered the Chick-fil-A on the next block. The restaurant shares the parking lot with Seiwa Market, & most of the time, the spots are filled by the diners than grocery shoppers.
I haven't been to this location, but I did try the one in Westwood, without much recollection, except a co-worker saying their signature sauce is a must.
I ordered the Spicy Chicken Sandwich & made it a meal, probably the same order as before, with a lemonade & a couple containers of signature sauce. I read that their waffle fries recipe recently changed for the worst (according to their loyal fans) because of the pea starch coating to maintain their crispness. I can concur their crunchy texture from start to finish, but the flavor is kinda meh. Is it the pea starch? ¯\_(ツ)_/¯ Not that I remembered the fries pre-change; they were alright for the medium order of 10 pieces.
My sandwich was still warm after the 10-min. drive back to the office. The chicken was flattened & perfectly fried with a mild hit of spice. The signature sauce added some much needed flavor, towards a sweet, honey mustard tang with a tinge of smoky flavor. There was 2 tiny pickles for a side of acidity; it needs 4 - 6 pickles to balance that in every bite. The bun was a bit limpy/soggy from condensation & barely held together. It needed something more, maybe lettuce & tomatoes? Hmmm... The lemonade was refreshing! Chick-fil-A used actual lemons since you can see & taste the pulp, but it was a tad sweet & no tartness/sourness so I added about 1/4 cup of water to mute the sweetness.
For a midweek visit, they were quite busy; there were more takeout orders than dine-in customers. The dining room was spacious, well-lit, & clean; there's also an outdoor patio south of the entrance to take in the sunny weather.
Chick-fil-A's Spicy Chicken Sandwich was just a-ok. Even with the added meal iof waffle fries & lemonade, I was still hungry. If you want a fried bird with some heat & heft, I suggest heading north to either Fyrebird or Oh My Burger. Service is friendly & efficient, my order was ready in 10-mins. Menu is limited to breakfast, chicken sandwiches, salads, sides, & beverages with moderate prices that rivals some fast-casual restaurants.
Recommended: Spicy Chicken Sandwich Meal with Waffle Fries & Lemonade.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Consistently yummy, more overpriced all the time though, but most things are these days.
Food: 5
Service: 5
I usually expect quality from Chick-fil-A, but unfortunately, this location has consistently let me down. Most recently, I ordered a salad and was really disappointed with what I received. The lettuce was wilted and bitter, and the overall taste was unpleasant—definitely not fresh or appetizing.
To make matters worse, the service here is regularly below the standard I’ve come to associate with Chick-fil-A.
I hope management takes this feedback seriously and makes improvements in both food quality and customer service. Until then, I’ll be reconsidering future visits to this location.
Atmosphere: 1
Food: 1
Service: 1
Excellent service, such friendly helpful staff, especially the lady cleaning and clearing the tables,offering drink top ups and sauces. Delicious food,hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Rediscovered Chick-fil-A. Best, most consistent fast casual fried chicken sandwich...
Atmosphere: 5
Food: 5
Service: 5
Yummy. Great food board games were awesome my son and I had so much unexpected fun. The manager Steve I believe was so way cool and personal my son even got a couple pictures with the cow
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Grilled Chicken Sandwich
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