Always nice and clean the staff is attentive and courteous, the food is fresh and put together ❤ is a family friendly location in torrance
Atmosphere: 5
Food: 5
Service: 5
Erica shell
I had a very disappointing experience at Chick-fil-A. My sandwich was missing two of its main ingredients, and when I brought this to the attention of the manager, her response was shockingly unprofessional.
Instead of apologizing or offering to correct the mistake, she told me she wasn’t going to replace my order “just because” ingredients were missing. Her tone was rude and dismissive, and I felt completely disregarded as a customer.
Chick-fil-A is known for its customer service, which is why this experience was so frustrating. I wasn’t asking for anything unreasonable—just the food I paid for, made correctly. I hope this issue is taken seriously, because no one should be treated this way for pointing out a mistake.
Food: 1
Service: 1
Ann H
Unlike most times, on this visit, they forgot to include Chic fil A sauce at the drive thru. No worries, staff are friendly professional.
Food: 4
Service: 4
JOHN
The food is fantastic and the service from Ms.Deb and Alexa were fantastic, i will definitely be coming back to this location because of these two
Atmosphere: 5
Food: 5
Service: 5
Angie Isol
Love this location.
Parking: Mobile order for dine in is great. They’ll bring your order to your table.
Kid-friendliness: The play area for the little ones is a bonus.
Absolutely amazing staff and environment. Thank u Brianna and karyme for the best bday ever
Atmosphere: 5
Food: 5
Service: 5
Arlen Ubeda
The food is very delicious and the staff is super good.
Atmosphere: 4
Food: 5
Service: 5
Southbay Junk away
Another one of our regular pit stops. The best part about coming here is seeing Ms. Deborah in the morning. She always has something nice to say, and she makes it feel more like a restaurant than a fast food joint. This place gets it right.
Very disappointed!!! I would not even give any stars, but I have to in order to make a review. I ordered a mobile order for catering of chicken nuggets. I ordered a small party tray for my daughter's birthday party. It was a Saturday night when I picked up my order. It was already too late for me to go back & complain about this order & plus their close on Sundays. My daughter's birthday party was the next day, Sunday. To my disappointed, when I opened the party tray to re-heat the chicken nuggets; it literally looked like I only received the 30 pieces one. Who pays $50 something for a party tray then realized you were only served 30 pieces. If this is the case, then this small party tray is overpriced & it ruined my daughter's birthday party. These chicken nuggests is what the kids requested & love. This is the first time this happened when ordering a party tray. I usually order from another location & they never ceased to disappoint me. But, with this location it was a disappointment. I will never order catering here again. I will just stick to my original location & the staff is much friendly too. I have also called customer service to complain about this catering order. Disappointed mom here who was just trying to make their child's birthday special instead it was ruined with what I had to serve her friends. I ended up having to buy other foods.🤨🤨🤨☹️☹️☹️
Atmosphere: 1
Food: 1
Service: 1
Cruz Iskenderian
Wish they had more grilled chicken 🐔 options . My other half enjoyed it more then I 😕
This is my favorite CFA! The manager is the best and she does a great job of making people feel welcome. The tables are always cleared quickly and so clean. The playground is great for kids (and parents because they can relax). The music is also so relaxing.
Kid-friendliness: Parents will love this CFA. The playground is very entertaining for the kids! And the whole restaurant is kept so clean.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Soup, Lemonade
Kezzy Kay
Avoid this place. Cold food. Miniature sandwich patties that are either thin as paper or small as half your palm in size. It's bad enough they fry all this stuff in peanut oil and MSG but to skimp you on the chicken on top of now charging $15 for a regular size combo... Just go elsewhere. Top tenders has amazing chicken And no one paid me to say that. I just go to top tenders now instead of Chick-fil-A.
Atmosphere: 1
Food: 1
Service: 1
Special B.
I love this location! Chick-fil-a has good service in general, but this location truly has some of the BEST. Very clean as well, food great per usual.
Always nice and clean the staff is attentive and courteous, the food is fresh and put together ❤ is a family friendly location in torrance
Atmosphere: 5
Food: 5
Service: 5
I had a very disappointing experience at Chick-fil-A. My sandwich was missing two of its main ingredients, and when I brought this to the attention of the manager, her response was shockingly unprofessional.
Instead of apologizing or offering to correct the mistake, she told me she wasn’t going to replace my order “just because” ingredients were missing. Her tone was rude and dismissive, and I felt completely disregarded as a customer.
Chick-fil-A is known for its customer service, which is why this experience was so frustrating. I wasn’t asking for anything unreasonable—just the food I paid for, made correctly. I hope this issue is taken seriously, because no one should be treated this way for pointing out a mistake.
Food: 1
Service: 1
Unlike most times, on this visit, they forgot to include Chic fil A sauce at the drive thru. No worries, staff are friendly professional.
Food: 4
Service: 4
The food is fantastic and the service from Ms.Deb and Alexa were fantastic, i will definitely be coming back to this location because of these two
Atmosphere: 5
Food: 5
Service: 5
Love this location.
Parking: Mobile order for dine in is great. They’ll bring your order to your table.
Kid-friendliness: The play area for the little ones is a bonus.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg & Cheese Biscuit, Salad, Grilled Chicken Sandwich, Chicken Soup, Chicken Deluxe Sandwich, Spicy Chicken Sandwich, Sauce, Soup, Hash Browns, Chick-Fil-A Chicken Sandwich, Market Salad, Cobb Salad, Chick-Fil-A Chicken Biscuit, Chick-Fil-A Deluxe Sandwich, Chick-Fil-A Waffle Potato Fries
Music a little loud.
Atmosphere: 4
Food: 5
Service: 5
Excellent food. Top-notch service from Ricardo and his teammates.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries
Absolutely amazing staff and environment. Thank u Brianna and karyme for the best bday ever
Atmosphere: 5
Food: 5
Service: 5
The food is very delicious and the staff is super good.
Atmosphere: 4
Food: 5
Service: 5
Another one of our regular pit stops. The best part about coming here is seeing Ms. Deborah in the morning. She always has something nice to say, and she makes it feel more like a restaurant than a fast food joint. This place gets it right.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very disappointed!!! I would not even give any stars, but I have to in order to make a review. I ordered a mobile order for catering of chicken nuggets. I ordered a small party tray for my daughter's birthday party. It was a Saturday night when I picked up my order. It was already too late for me to go back & complain about this order & plus their close on Sundays. My daughter's birthday party was the next day, Sunday. To my disappointed, when I opened the party tray to re-heat the chicken nuggets; it literally looked like I only received the 30 pieces one. Who pays $50 something for a party tray then realized you were only served 30 pieces. If this is the case, then this small party tray is overpriced & it ruined my daughter's birthday party. These chicken nuggests is what the kids requested & love. This is the first time this happened when ordering a party tray. I usually order from another location & they never ceased to disappoint me. But, with this location it was a disappointment. I will never order catering here again. I will just stick to my original location & the staff is much friendly too. I have also called customer service to complain about this catering order. Disappointed mom here who was just trying to make their child's birthday special instead it was ruined with what I had to serve her friends. I ended up having to buy other foods.🤨🤨🤨☹️☹️☹️
Atmosphere: 1
Food: 1
Service: 1
Wish they had more grilled chicken 🐔 options .
My other half enjoyed it more then I 😕
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries
This is my favorite CFA! The manager is the best and she does a great job of making people feel welcome. The tables are always cleared quickly and so clean. The playground is great for kids (and parents because they can relax). The music is also so relaxing.
Kid-friendliness: Parents will love this CFA. The playground is very entertaining for the kids! And the whole restaurant is kept so clean.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Soup, Lemonade
Avoid this place. Cold food. Miniature sandwich patties that are either thin as paper or small as half your palm in size. It's bad enough they fry all this stuff in peanut oil and MSG but to skimp you on the chicken on top of now charging $15 for a regular size combo... Just go elsewhere. Top tenders has amazing chicken And no one paid me to say that. I just go to top tenders now instead of Chick-fil-A.
Atmosphere: 1
Food: 1
Service: 1
I love this location! Chick-fil-a has good service in general, but this location truly has some of the BEST. Very clean as well, food great per usual.
Atmosphere: 5
Food: 5
Service: 5
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