3556 Torrance Blvd #B, Torrance
I was well awared of their different and amazing special recipe. And when I was there I got it sharp. The restaurant was close to full. I enjoyed my falafel plates so so much.
Just enjoyed my first IN-PERSON visit to the Torrance location. (I usually doordash...lol.) I enjoyed the Mediterranean Nachos & Berry lemonade. I wish to thank team member Martha for assisting me with getting my order to my table as I had to use my mobility scooter today.
Really annoying. Went about 1:30pm. Ordered a chicken salad for me and a gyro for my husband. There were no other customers before me there was a customer after me and they handed my order over to the customer after me. I was pretty sure that that was my order so I went up and asked the cashier about it and she really paid no mind to my So I waited and the other customer came back in with my Euro in hand and told them that it was the wrong order and for them to fix it. So they fixed her order and hand her her original order which looks like two meals. So basically she gets her two meals and one on the house and I'm still there waiting for my order. So I finally get my order and I get it home to eat and I ordered the House Chicken salad. Except there is barely any chicken in it. Used to love this place. So disappointed.
Me and my sis went Friday night after the gym it was 7:45 got some food was gonna dine in because it was still open till 830 pm the short lady at the register was like oh we bagged ur food to go because we close at 830 they were still open so idk why she told us we couldn't dine in if you guys are still open so we end up eating outside in the cold while the supervisor closed up at 830 it didn't make sense I work in a restaurant and if customers come in before we close they still can dine in without us kicking them out food was good but service sucked we won't go back again terrible service
Basic math and menu measurements are not being followed.
I ordered the 1/4 chicken meal and choose the white meat option which should include a breast/wing section that equates to one quarter of white meat chicken. When I received my order I was baffled by the mistake of having only a single breast. Knowing the mistake I returned to the counter to have the correction made. The staff along with the “manager”, informed me that not only was the portion a singular breast was 1/4 of a chicken but, that the wing was dark meat and NOT included with the breast. WAIT A MINUTE…HUH?!!
1/2 chicken includes 4 separate pieces of chicken: 2 dark (leg, thigh) 2 white (breast, wing)
1/4 chicken includes 2 separate pieces of chicken one of the cuts above.
To have the staff and manger try to convince me otherwise and stand firm on the thought of a single breast being 1/4 of a chicken AND how I was mistaken of basic math, was not only insulting but, a bad business practice. The fact that the management team/company fails to train their staff and management in knowing and understanding fractions or not changing their menus to reflect true portion sizes while also explaining white vs dark meat is beyond absurd.
So please explain to me when did a 1/4 chicken equate to a single breast with a wing being considered dark meat. It's crazy how basic chicken anatomy or math isn't known to the staff or manager at a CHICKEN SPOT!!!! The staff AND manager both went back and forth with me that my order was correct. Explained to them that... Whole Chicken cut in half = 2 (leg/thigh) dark meat 2 (breast/wing) white meat Whole Chicken cut in fourths = choice of 1 leg/thigh or 1 breast/wing. Believe it or not, they did not take my facts as/or truth but, did appease by providing me with the chicken wing and a..."we'll do it this time but, please know we won't provide this again" (beyond condescending and belittling on their part) It's sad to know that the owner operates in the practice of not training their staff of basic chicken fractions or what is white or dark meat.
The staff here at Chicken Dijon deserves the upmost praise for their efforts in making sure the customers feel welcomed and taken care of. Best customer service in town. Wonderful healthy food as well. 5 stars.
This place has definitely gone downhill since COVID. The gyro was cold and not as flavorful. I wanted to give this place a shot but I will not be returning. The place at Del Amo mall is a bit more pricey but you get what you pay for. Would not recommend.
I have been going to Chicken Dijon for 15 years. If I was to estimate how many times I've ordered it would be easily over 500+ times as I order sometimes weekly. I LOVED the house salad. However, the past few years I have noticed the quality of the food has not been great. I did get food poisoning roughly 7 years ago and despite being incredibly sick I continued to order from them. Most recently, I ordered the house salad as usual with an extra garlic sauce cup on the side. Half way though eating my salad I noticed there were bugs in my salad crawling around. I instantly called Chicken Dijon and there response was "sometimes that happens" and offered for me to come pick up another salad or a refund could be placed on my account. I told the girl I was "too bugged out" and couldn't imagine getting another salad. I informed her I would be in within the next 2 weeks to collect the refund. The women kindly informed me that was fine as the refund was on my account. Forward 2 weeks later I went into the restaurant to collect the refund ($20). The woman at the desk informed me there was no refund on my account and said I would have to speak with the manager. I agreed and he came out to speak with me. I was asked to see my receipt in which I didn't have. I offered to show him pictures of the bugs and provided the day and time in which I picked up the food and when I called. He wanted to know exactly how much the order was. I asked him to just ring up a house salad and an extra garlic sauce but that wasn't an option apparently. I ended up having to show him my online bank statement to prove the $20 purchase. Insane right? Well here are the photos of the bugs I found in my salad.
Fried chicken is great. The meat is tenderlicious!
I used to order the house salad on a regular basis until I moved out of town. I recently moved back and decided to introduce my other half to one of my local favorites. The salads were as delicious as I remembered them, but there was one big issue...the utter lack of chicken. When you spend $30 on 2 salads at the very least they should have a decent portion of protein. I was thoroughly disappointed at the 5 shreds of chicken hidden throughout my delicious bed of lettuce and rice. I would have complained but by the time I was home, I was too ravenous to return and wait for a new order. Aside from the quality of the food, service was great...friendly, quick, and efficient.
So polite and helpful! Even brought my order out to me!
Highly recommend their House Salad. It is extremely hearty, tasty, and loaded with chicken. Order extra dressing and extra garlic sauce!
On Thursday night both myself and my girl ordered the Caesar Salad and added the chicken to go with it. Both of us had heard of Chicken Dijon and had heard nothing negative about it from mutual friends. We ordered online and picked up our order no more than 30 minutes after ordering. Within 10 minutes of picking up our food we were home and ready to eat. Both of us were disappointed with what we saw when opening the containers. The lettuce in both of our salads were limp and weighed down with tons of oil from the salad dressing. It was so saturated that oil leaked and pooled on the kitchen counter from the time we started eating and finished what we could eat. After a long day, neither of us were willing to go back to complain and decided instead we would not eat at Chicken Dijon in the future. Making a salad is one of the easiest things to prepare and yet someone really got it wrong. I am not looking for any considerations from Chicken Dijon. Just giving an honest review.
The staff here is very friendly! Like nice enough for me to take the time to write a review. Also the food was great! First time here but will be back. Try it if you're in the area.
3556 Torrance Blvd #B, Torrance, CA 90503