Chipotle Mexican Grill

3525 W Carson St, Torrance
(424) 206-4202

Recent Reviews

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sam

terrible service and extremely small portions compared to other locations

Atmosphere: 1

Service: 1

Andres Sosa

Saturday November/23 8:45 pm I don’t understand why if the restaurant opens until 9:00 pm, the workers at 8 and 45 no longer serve the public, it was really annoying considering that what I tried to buy were some chips with guacamole.

Service: 1

Hun Cho

I ordered half chicken and half carnitas, but I was charged for steak instead. And i asked them about this what i was told “its $0.20 different." Also, at the first time I asked for smoked brisket, I was told it was sold out, yet my friend was able to get it with their online order. Additionally, cheese and guacamole were out of stock, but my friend also received both with his online order. This happened on 11/18/2024 at 8:00 PM.

Atmosphere: 1

Food: 1

Service: 1

Nikhil Chordia

Most ridiculous Chipotle I have been to. Service is terrible. We took 2 burrito bowls. Service was terrible and rude. Service size is super super small. Literally they were counting each piece of bell pepper in the fajitas while adding it to the bowl. I had to ask them for extra everything and still it wasn't enough food that we get at other Chipotle stores. After all of this we asked to not put our salsa in the bowl but give it on the side and they charged us extra for that. When I asked about the charge the guys were rude and said if you don't want to pay don't take it. They even refused to give us extra tissues. I would rather walk to the Chipotle store down the street where the service is way better than this one in the mall. Total rip off and worst service ever. DO NOT GO here ever. Chipotle management should really take this store out or change all the kids running the store. Ridiculous service, terrible serving size, entitled attitude and rude employees.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Burrito

Jay “Vio1ent” D

Was a decent meal but the tortillas tastes floury other then that was good

Atmosphere: 2

Food: 3

Service: 3

Spam Me

Try another place. A/C is on full blast. It's freezing there. They scoop however they feel like and if you're not lucky or you don't ask for more, you will get like 2/3 of what it used to.

P.S. don't reply with your generic corporate contact us page link. What am I supposed to do there? Just take this review seriously and fix your problem.

Atmosphere: 2

Food: 2

Service: 2

Jong Woo Eun

This was my first visit to Chipotle, and I was a little worried because I heard that ordering is difficult, but the staff was so friendly that I was able to order easily.
I am so grateful for the kindness of the staff at this branch and highly recommend it.

Atmosphere: 5

Food: 5

Service: 5

Manav Patel

If I had the option of giving 0 stars that would be it for this chipotle. Just brought a bowl from this place. They only give you half the meal. Never have I received so small of a quantity in chipotle had to go buy more food for lunch. The employees are a bunch of teenage noobs and are worst at what they do. Never go to this place

Atmosphere: 1

Food: 1

Service: 1

E. Silva

The quality doesn't exist there any more, you at mercy of the person who is making your burrito.... Two huge serving spoons of rice, one table spoon of beans and a litte teaspoon of chicken or beef.... Payed 17 dollars for rice with sprayed chicken.... Very disappointed....

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Burrito

Jiawei Ong

ordered and paid for a steak bowl with brown rice over the counter and when i got back, i realised that they've packed the wrong order for me, it was just white rice with beans and no meat. ☹️it was so disappointing

Jazmin Cruz

The only Chipotle that I have had a bad experience with. First, they didn’t put a good amount of portion on my bowl. I barely had rice and steak. Their lettuce wasn’t chopped correctly. The guac wasn’t mashed enough.

Atmosphere: 1

Food: 1

Service: 1

Rob Pene

Chipotle is a win every time for us. The kids can't get enough of it, and I love that it's a healthy option that doesn't skimp on flavor. Plus, the variety of meats? Chef's kiss! Whether you're all about that chicken, steak, or going for something a bit different, they've got you covered. Seriously, if you're looking for a tasty, healthy meal that keeps everyone happy, you can't go wrong with Chipotle.

Parking: Lots of parking at the mall

Kid-friendliness: Yes kid friendly for sure

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Carne Asada, Steak Bowl, Grapefruit Izze, Large Chips & Large Queso Blanco, Quesadilla, Chips & Guacamole, Blackberry Izze, Chips

Franco Ramirez

Chipotle is chipotle. Food is ok. But this place does not close at the advertised time. They say everywhere online they close at 9pm. Stopped by at 8:25 and they refused service cause they were closed. A bit disappointing.

Atmosphere: 1

Food: 4

Service: 1

R G

Food is consistently good, they ran out of chips, rice and carne asada 2.5 hours before closing time though. Staff is sometimes nice.

Atmosphere: 3

Food: 4

Service: 3

Farid.2232

Gabriela was great robert was the worst he got mad he can’t handle his job

Atmosphere: 3

Food: 3

Service: 3

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