Chipotle Mexican Grill

This Chipotle saves lives so glad to know that its in the shopping center it definitely gives the shopping center a balance of food options

Atmosphere: 4

Food: 5

Service: 4

Little expensive but very good food

Atmosphere: 5

Food: 5

Service: 5

Honey grill chicken was fire!

Atmosphere: 5

Food: 5

Service: 5

They were very generous with the portions. The food tasted great.

Atmosphere: 5

Food: 5

Service: 5

I bought it again from the food I always bought, while I always paid 20 dollars, they bought 25 dollars today, and what is only trying to do for meat avocado and kina, this restaurant is trying to steal people's money, I can't get an answer when I ask why such a price, what a disgusting place

Atmosphere: 1

Food: 3

Service: 1

This is my favorite fancy dine in. Their burritos are extremely tasteful and I just love how much they cost.

Fast and friendly service. Well managed location.

Atmosphere: 3

Food: 4

Service: 5

The worst rudest service of ever Everytime I go. there's an aggressive person who is just awful every time.

Atmosphere: 1

Food: 2

Service: 1

They was telling me my payment did not go through and I showed them. plus I was using an app that they was no familiar with i explained how the app works and they just argued with me I will not be going back to that location!!!

Food: 4

Service: 1

i love chipotle but this was the worst experience i’ve ever had. i went there to get a bowl and the worker there was digging around in it to fish out a bell pepper that had mistakenly mixed in with the steak. we asked the other worker to make a new bowl after witnessing that and he did, which was good. i ate half of my bowl at home and developed food poisoning. i had thrown up 6 times back to back and was not able to keep any food or liquids down, which led to me having to go to the hospital and fainting. it has been 3 days and i am still feeling sick. do better i am appalled at how my chipotle experience went.

Atmosphere: 1

Food: 1

Service: 1

Second time coming here before 9pm and them being out of steak, fajitas and chicken. You close at 11, what’s the deal!?

Atmosphere: 1

Food: 1

Service: 1

I am writing to express my disappointment following my visit to your Torrance Crossroads location on February 3, 2025, around 9:35 PM. Despite arriving well before your posted closing time of 11:00 PM, my experience was far from satisfactory.

Upon entering the restaurant, I noticed that nearly the entire dining area had been cleaned and closed, which wasn't concerning for a slow evening. When I approached the counter to place my order, the employee informed me that all food would be cooked to order and that the chicken would take approximately 30 minutes. This seemed unusual for a location that was still open for business.

I then requested to speak with a manager for clarification. The manager confirmed that the grill had already been cleaned for the night and that the employee in charge would be clocking out soon. This lack of preparation was surprising, especially considering that there was still over an hour until closing. It became apparent that not only was the information provided by the employee misleading, but management was also aware that they were running low on food.

Additionally, the quality of the available food was subpar. The meat and toppings appeared old and dried out, with the queso being particularly unappetizing — a different color than usual and hard from sitting out for too long.

Overall, this experience was disappointing and did not meet the standards I have come to expect from your establishment. I have decided to avoid this location in the future and will opt for a further location that provided a much better experience just about 20 minutes later, where my fiancé and I were served promptly and received higher quality food at a better price.

I hope you will take this feedback into consideration to improve the service and food quality for future customers. Thank you for your attention to this matter.

Atmosphere: 1

Food: 1

Service: 1

Very mid food but super fast. Service is decent. $4 for a drink is ridiculous.

Atmosphere: 3

Food: 3

Service: 3

Isaac was super rude !! Worst service ever and the chips are stale

Atmosphere: 1

Food: 1

Service: 1

The last time I visited this place, the staff was friendly and welcoming. However, when I returned last night at 10 pm, the staff was different, and my experience was disappointing. The customer service was lacking, particularly at the cash register. The cashier had a rude and rushed attitude. They were out of items I usually order, so I had to scramble to find alternatives.

I usually leave a tip, but the cashier rushed me so much that I forgot to do it at the register. Maybe it's for the best since I prefer to spend my money where I feel appreciated. Overall, the service was below my expectations. I used to enjoy this location. However, the attitude here will always give this place a negative rating. I‘m not sure what it was. But disapprove of this location or just the people that was there last night

Atmosphere: 1

Food: 4

Service: 1