I usually don’t leave bad reviews but I have had continuous bad experiences with the jack in the box with the managers. I’ve had to wait over half an hour in the past to receive the wrong food from the manager of this store, the wrap was a cold, not spicy like I ordered. And he grabbed a dried out one off the counter after all the waiting. I just tried to give them another chance and the same male manager who is there in the afternoons during the week insisted on charging me extra for a packet of taco sauce. Do not come to this store if you want good service or good food.
Adriana Zapien
Food was ok, service as well, nothing extraordinary but not bad, restroom was very smelly though so we didn't use it
Atmosphere: 3
Food: 4
Service: 4
RAUL MERCADO
I ordered the gremlins midnight meal And first of all it didn’t include the air freshener There was no sauce for the tenders Only 2 chicken tenders was included Fries were terrible Curly fries ? Barley came any Tacos were terrible Will never go there again
Ooo Aaa
I rarely write negative reviews, but this experience was unacceptable and needs to be reported. I’m very disappointed with my recent visit. I selected sauces through the mobile order and stayed under the free-sauce limit, but the employee refused to include them and was rude about it. They demanded 25¢ per sauce and denied my request to provide what I ordered. This is misleading advertising and inaccurate order fulfillment. Customers shouldn’t have to argue for what the app promised. Management should address this behavior and correct the ordering information immediately.
Atmosphere: 1
Food: 3
Service: 1
Erik Portillo
Took more than 10 minutes to receive my order at the drive through. I repeated the order 3 times and he still got it wrong. Whoever was working window shift around 7:50 in the morning needs to be spoken to. He Failed to understand repeatedly.
Food: 2
Service: 1
Michael Seaton
The best among fast food dinners.
Atmosphere: 4
Food: 4
Service: 5
Ofelia Hernandez
The cashier had a great customer service!!! Rachel!!! Keep it up! Thank you
Atmosphere: 5
Food: 5
Service: 5
Carlos Mercado
Didn’t give me my tacos 🙄 FOOD SUCKED AS WELL! FACT
Food: 1
Service: 1
Josh B
Tldr; NOT WORTH IT.
Unannounced charges for sauce, mediocre quality even by fast food standards.
Nickel and dime for each and every thing.
When a franchise owner has to nickel and dime customers like this, there are bigger problems than just giving out too much sauce going on regarding how they deal with their books.
No self respecting fast food restaurant that has a strong loyalty base needs to do this. I'll be avoiding this location and I recommend the same to anyone considering it. There are plenty of other options very close by.
Atmosphere: 1
Food: 3
Service: 1
Volkan DÜNDAR
Almost all the time sauces are missing and sometimes they are giving regular sized drinks instead of large so don't go there but if you have to always check your bags.
Danny better customer service line that's why a lot of Jack in the box alone because of the service
Atmosphere: 3
Food: 5
Service: 2
Veronica Gonzales
They are the best pizza ever
Atmosphere: 5
Food: 5
Service: 5
Mohammad s
Very Disappointing Experience
I had a terrible experience at this Jack in the Box location. They didn’t give me a receipt, didn’t include the sauces I specifically asked for, and the staff was extremely rude. The person who took my order had a bad attitude and made the whole interaction uncomfortable. It really felt like they didn’t care about the customers at all.
I left feeling upset and disrespected. I expected better service. Definitely won’t be coming back unless things improve.
Atmosphere: 1
Food: 1
Service: 1
Peggy Fields
Employee Angel Is horrible got attitude for having to give me mayonnaise and onions Please talk to.him!!!
I usually don’t leave bad reviews but I have had continuous bad experiences with the jack in the box with the managers. I’ve had to wait over half an hour in the past to receive the wrong food from the manager of this store, the wrap was a cold, not spicy like I ordered. And he grabbed a dried out one off the counter after all the waiting. I just tried to give them another chance and the same male manager who is there in the afternoons during the week insisted on charging me extra for a packet of taco sauce. Do not come to this store if you want good service or good food.
Food was ok, service as well, nothing extraordinary but not bad, restroom was very smelly though so we didn't use it
Atmosphere: 3
Food: 4
Service: 4
I ordered the gremlins midnight meal
And first of all it didn’t include the air freshener
There was no sauce for the tenders
Only 2 chicken tenders was included
Fries were terrible
Curly fries ? Barley came any
Tacos were terrible
Will never go there again
I rarely write negative reviews, but this experience was unacceptable and needs to be reported. I’m very disappointed with my recent visit. I selected sauces through the mobile order and stayed under the free-sauce limit, but the employee refused to include them and was rude about it. They demanded 25¢ per sauce and denied my request to provide what I ordered. This is misleading advertising and inaccurate order fulfillment. Customers shouldn’t have to argue for what the app promised. Management should address this behavior and correct the ordering information immediately.
Atmosphere: 1
Food: 3
Service: 1
Took more than 10 minutes to receive my order at the drive through. I repeated the order 3 times and he still got it wrong. Whoever was working window shift around 7:50 in the morning needs to be spoken to. He Failed to understand repeatedly.
Food: 2
Service: 1
The best among fast food dinners.
Atmosphere: 4
Food: 4
Service: 5
The cashier had a great customer service!!! Rachel!!! Keep it up! Thank you
Atmosphere: 5
Food: 5
Service: 5
Didn’t give me my tacos 🙄 FOOD SUCKED AS WELL! FACT
Food: 1
Service: 1
Tldr; NOT WORTH IT.
Unannounced charges for sauce, mediocre quality even by fast food standards.
Nickel and dime for each and every thing.
When a franchise owner has to nickel and dime customers like this, there are bigger problems than just giving out too much sauce going on regarding how they deal with their books.
No self respecting fast food restaurant that has a strong loyalty base needs to do this. I'll be avoiding this location and I recommend the same to anyone considering it. There are plenty of other options very close by.
Atmosphere: 1
Food: 3
Service: 1
Almost all the time sauces are missing and sometimes they are giving regular sized drinks instead of large so don't go there but if you have to always check your bags.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Danny better customer service line that's why a lot of Jack in the box alone because of the service
Atmosphere: 3
Food: 5
Service: 2
They are the best pizza ever
Atmosphere: 5
Food: 5
Service: 5
Very Disappointing Experience
I had a terrible experience at this Jack in the Box location. They didn’t give me a receipt, didn’t include the sauces I specifically asked for, and the staff was extremely rude. The person who took my order had a bad attitude and made the whole interaction uncomfortable. It really felt like they didn’t care about the customers at all.
I left feeling upset and disrespected. I expected better service. Definitely won’t be coming back unless things improve.
Atmosphere: 1
Food: 1
Service: 1
Employee Angel
Is horrible got attitude for having to give me mayonnaise and onions
Please talk to.him!!!
Good food like always
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