Went in today for a coconut smoothie with boba. Waited almost 30 minutes.... they forgot the boba & i wouldn't mind, although they charged me for it so i asked for it. 2, the boba was hard and dry tasting. 3, a man got there after us for a drink as well and he left before us with his drink. He waited 5 minutes. The smoothie was horrible as well. Not satisfied. This is only my second time going, and this is my last.
Alyssa Y.
Waited 20 mins for a boba drink, boba was hard and they forgot the boba the first time i got my order. i like lees but definitely no multitasking skills and the service gets slower and slower.
Jack Beck
Glad I found this place fresh and good. Better much better then the chain places. I would recommend it to you.
Atmosphere: 5
Food: 5
Service: 5
Grace S.
the workers are rude here, customer service: nonexistent. the cashier was rude for no reason. after i paid, i went to sit down and wait for the food, she starts calling out numbers that are on the receipts so i go back to the front to ask for my receipt but she just says, "i already handed you your receipt, so i don't know, whatever you did with it." but instead of just reprinting another one or literally doing anything, she walks away. further confirming that my receipt was definitely not handed to me, it sitting on the pick up counter alongside the finished orders. i've never had this issue happen before out of the many times i've been here. the food is fine though.
Matt
Not sure about the other reviews, but I have always enjoyed the sandwiches served at this location. The owner very nice and does his best to provide a good experience. Prices are lower compared to other fast food too.
Atmosphere: 3
Food: 5
Service: 5
allen b.
Still waiting since 11/20/2023 for a $10.63 refund for a sandwich they never gave me. I contacted Julie Voung from their Corporate Office and she told me that "Customer Satisfaction is not one of our priorities"
ryan y.
My banmi pork bbq was not fresh. The bread was so hard and cold. I had to take it home and warm up the bread. Won't go back anymore. The owners were even there to clean and make sure everything was ok.
Robert Ichikawa
Best Vietnamese and American
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Pork, BBQ Pork, BBQ Cha Siu Baguette
Lizbeth Castellanos
The place was a bit disorganized. The owner had his office in the lobby and the place looked a little run down. Would I come here again ? No .?
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Pork Sandwich
sydney wen
Quick in and out small spot in the middle of the plaza. Nothing to write home about, I like the fast service. Viet sandwich wise there's not many choices here so it's better than nothing ☺️
I walked in minding my own business. The young lady behind the counter was not very friendly when asking me to wait for service, but the other employee who was mopping moved people out of the way, not very politely. I like Lee's sandwiches, I just don't like crappy services and cluttered restaurants.
Joey D.
Id like to speak abt my visit on Monday at lees, although very busy service was nice and even though the wait line was a bit long my sandwich was still warm and fresh to perfection.
David Alfaro
For a good sandwich. Here it is!
Atmosphere: 5
Food: 5
Service: 5
Lanie M.
Nope. if I wanted a sandwich with only ONE thin slice of turkey, cheese, and tomato, I would have just stayed home and made it myself. Oh and I wasn't aware that a turkey club with bacon didn't come with bacon (yes I specified and no I didn't go back bc I was already home when I was eating). Half of this place is filled with paperwork, not inviting at all. The extra star is because the baguette was at least tasty, and of the one slices of everything... what I could taste was good. I'd rather have subway though. Ridiculous.
Kex T.
Have to agree with other reviews stating that things have been going downhill at this particular store. Owner is gruff with employees (who have seemed consistently unhappy last few times I've been in). Watching arguments while they prep your food, or get lame attitude from the cashier, isn't fun anymore. I'll go to the store down on Carson St.
Went in today for a coconut smoothie with boba. Waited almost 30 minutes.... they forgot the boba & i wouldn't mind, although they charged me for it so i asked for it. 2, the boba was hard and dry tasting. 3, a man got there after us for a drink as well and he left before us with his drink. He waited 5 minutes. The smoothie was horrible as well. Not satisfied. This is only my second time going, and this is my last.
Waited 20 mins for a boba drink, boba was hard and they forgot the boba the first time i got my order. i like lees but definitely no multitasking skills and the service gets slower and slower.
Glad I found this place fresh and good. Better much better then the chain places. I would recommend it to you.
Atmosphere: 5
Food: 5
Service: 5
the workers are rude here, customer service: nonexistent. the cashier was rude for no reason. after i paid, i went to sit down and wait for the food, she starts calling out numbers that are on the receipts so i go back to the front to ask for my receipt but she just says, "i already handed you your receipt, so i don't know, whatever you did with it." but instead of just reprinting another one or literally doing anything, she walks away. further confirming that my receipt was definitely not handed to me, it sitting on the pick up counter alongside the finished orders. i've never had this issue happen before out of the many times i've been here. the food is fine though.
Not sure about the other reviews, but I have always enjoyed the sandwiches served at this location. The owner very nice and does his best to provide a good experience. Prices are lower compared to other fast food too.
Atmosphere: 3
Food: 5
Service: 5
Still waiting since 11/20/2023 for a $10.63 refund for a sandwich they never gave me. I contacted Julie Voung from their Corporate Office and she told me that "Customer Satisfaction is not one of our priorities"
My banmi pork bbq was not fresh. The bread was so hard and cold. I had to take it home and warm up the bread. Won't go back anymore. The owners were even there to clean and make sure everything was ok.
Best Vietnamese and American
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Pork, BBQ Pork, BBQ Cha Siu Baguette
The place was a bit disorganized. The owner had his office in the lobby and the place looked a little run down. Would I come here again ? No .?
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Pork Sandwich
Quick in and out small spot in the middle of the plaza. Nothing to write home about, I like the fast service. Viet sandwich wise there's not many choices here so it's better than nothing ☺️
Restaurantji Recommends
I walked in minding my own business. The young lady behind the counter was not very friendly when asking me to wait for service, but the other employee who was mopping moved people out of the way, not very politely. I like Lee's sandwiches, I just don't like crappy services and cluttered restaurants.
Id like to speak abt my visit on Monday at lees, although very busy service was nice and even though the wait line was a bit long my sandwich was still warm and fresh to perfection.
For a good sandwich. Here it is!
Atmosphere: 5
Food: 5
Service: 5
Nope. if I wanted a sandwich with only ONE thin slice of turkey, cheese, and tomato, I would have just stayed home and made it myself. Oh and I wasn't aware that a turkey club with bacon didn't come with bacon (yes I specified and no I didn't go back bc I was already home when I was eating). Half of this place is filled with paperwork, not inviting at all. The extra star is because the baguette was at least tasty, and of the one slices of everything... what I could taste was good. I'd rather have subway though. Ridiculous.
Have to agree with other reviews stating that things have been going downhill at this particular store. Owner is gruff with employees (who have seemed consistently unhappy last few times I've been in). Watching arguments while they prep your food, or get lame attitude from the cashier, isn't fun anymore. I'll go to the store down on Carson St.