Been coming to this south gate location since the 80s its changed a lot but its near my grannys house .. it seams no mater what time i go they always foget something weather my straw my sauces nakins or the extra pickles i always ask for what really bugs me is i always spicify how i want my frapp and they always make it wrong .. idk if the workers just dont pay atten or they dont care or the manager just isnt on to of foid service quality . I use to work fast food an for what were paying for it now days it should be better .
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Big Mac Fries, Cheeseburger, Quarter Pounder Hamburger, Sausage
Zero Ice
Orden ice cream wait for 25 minutes and they never did it , bad organization for part of the manager and team.
Atmosphere: 2
Food: 1
Service: 1
Gary Virgil
The worst service ever!
Atmosphere: 1
Food: 1
Service: 1
Belkis Sierra
This place does not deserve a single star, the service is terrible, they leave you like stupid waiting, there are too many rasists and the face, for God's sake, I don't mention countries because it would be an offense to anyone who mentions having people of this kind. Please, if you are going to work in customer service, you have to know that the customer is always right and you should be kind, if you can't serve a person, tell them, but don't leave them looking stupid waiting for an answer. Be more serious with the people you have in the windows because the people here are stupid. dumb, I think they don't speak, they are all very despots, arrogant and spoiled, yes, be prepared to see the worst faces because if in your day no one gave you a bad face, come to McDonald's hahaha, where they do it for free, very, very rude employees and that when you come to buy, imagine if you came to ask how they would treat you
Shane Camu
Staff is great but they can never get the food right. It’s always missing and overcooked or undercooked
Atmosphere: 5
Food: 1
Service: 1
Francisco Benito Gutierrez Navarrete
Excellent 👌
Atmosphere: 4
Food: 4
Service: 4
Paula Santa Cruz
One of the lady's that work there is really rude always trying to kick someone out or off the parking lot, when I'm a paying customer all the damn time
Kid-friendliness: Yes there's a playground inside very kid friendly
Recommended dishes: French Fries, Hamburger Happy Meal, Sausage Mcgriddles, Mcdouble
Abby M
Don’t order inside they take FOREVER 20 minutes for a simple order of 3 coffees and cookies
Atmosphere: 2
Food: 5
Service: 1
kevin Jackson
It was the worst drive through ever. I ordered a fish sandwich combo and one on the side. No one was in the line, and I still had to pull over and wait. After waiting the hi c was like water and they brought me two double quarter pounders. When I went back inside, the manager acted as though nothing was wrong. I will never go to that location again, Hated it for sure , so unprofessional and poor service, so sad, Coach K
gamer 310
Sometimes they forget food Sometimes i wish they did have a security guard there there homeless bye the drive thru begging 4 food
I placed an order using my code for points and I never recieved them. Whoever was at the window on Saturday 12/14/24 around 11:15 AM either changed the code to get my points or redid the order and I lost out on points. Ridiculous!
Service: 1
Niel Wiencek
Worst service ever. Any time of the day they get the order wrong. They lack Organization The order was: Filet o fish, McRib, Double Cheese burger, & medium fry. Ordered online at 1:35pm. Wasn't ready at pick-up. Order was made ready by 2pm. Missing items. Avoid if Possible
Atmosphere: 3
Food: 5
Service: 1
Timothy Wirth
As a delivery person, this used to be a regular McDonalds. Then they installed a window and force every delivery person to use it regardless of outdoor conditions rather than letting us pick up through the drive-thru, leading to cold food and annoyed customers. Not to mention that employees basically ignore you until you actively get their attention.
Whoever decided to install this dumb delivery window should be fired.
Service: 1
Elizabeth vega
I just stopped by for a breakfast to take to work, I bought a deluxe and when I got to work and checked it, it was incomplete, it was missing the bacon and the hash browns smh ??♀️
Alex S
I recently had the opportunity to visit the McDonald’s on Carson, and I must say, the experience was rather underwhelming. The service was notably sluggish, with a wait time of 15 minutes that felt more suited to a fine dining establishment than a fast-food restaurant. The fries, regrettably, were reminiscent of ancient artifacts, possessing a staleness that suggested they had been left out for an inordinate amount of time. The tea was a diluted concoction, lacking the robust flavor one would expect, and more akin to flavored water.
The chicken nuggets, served at a temperature more appropriate for a winter’s day, were disappointingly cold, as were both the chicken sandwich and McDouble. This lack of attention to food quality was disheartening
In summary, my visit to this McDonald’s was a series of unfortunate events that left me questioning the standards upheld by this location. I sincerely hope that the management addresses these issues with the urgency they deserve, to restore the quality and service that patrons expect from such a renowned brand.
Been coming to this south gate location since the 80s its changed a lot but its near my grannys house .. it seams no mater what time i go they always foget something weather my straw my sauces nakins or the extra pickles i always ask for what really bugs me is i always spicify how i want my frapp and they always make it wrong .. idk if the workers just dont pay atten or they dont care or the manager just isnt on to of foid service quality . I use to work fast food an for what were paying for it now days it should be better .
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Big Mac Fries, Cheeseburger, Quarter Pounder Hamburger, Sausage
Orden ice cream wait for 25 minutes and they never did it , bad organization for part of the manager and team.
Atmosphere: 2
Food: 1
Service: 1
The worst service ever!
Atmosphere: 1
Food: 1
Service: 1
This place does not deserve a single star, the service is terrible, they leave you like stupid waiting, there are too many rasists and the face, for God's sake, I don't mention countries because it would be an offense to anyone who mentions having people of this kind. Please, if you are going to work in customer service, you have to know that the customer is always right and you should be kind, if you can't serve a person, tell them, but don't leave them looking stupid waiting for an answer. Be more serious with the people you have in the windows because the people here are stupid. dumb, I think they don't speak, they are all very despots, arrogant and spoiled, yes, be prepared to see the worst faces because if in your day no one gave you a bad face, come to McDonald's hahaha, where they do it for free, very, very rude employees and that when you come to buy, imagine if you came to ask how they would treat you
Staff is great but they can never get the food right. It’s always missing and overcooked or undercooked
Atmosphere: 5
Food: 1
Service: 1
Excellent 👌
Atmosphere: 4
Food: 4
Service: 4
One of the lady's that work there is really rude always trying to kick someone out or off the parking lot, when I'm a paying customer all the damn time
Kid-friendliness: Yes there's a playground inside very kid friendly
Wheelchair accessibility: Yes parking & accessible
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries, Hamburger Happy Meal, Sausage Mcgriddles, Mcdouble
Don’t order inside they take FOREVER
20 minutes for a simple order of 3 coffees and cookies
Atmosphere: 2
Food: 5
Service: 1
It was the worst drive through ever. I ordered a fish sandwich combo and one on the side. No one was in the line, and I still had to pull over and wait. After waiting the hi c was like water and they brought me two double quarter pounders. When I went back inside, the manager acted as though nothing was wrong. I will never go to that location again,
Hated it for sure , so unprofessional and poor service, so sad,
Coach K
Sometimes they forget food Sometimes i wish they did have a security guard there there homeless bye the drive thru begging 4 food
Service: 1
Restaurantji Recommends
I placed an order using my code for points and I never recieved them. Whoever was at the window on Saturday 12/14/24 around 11:15 AM either changed the code to get my points or redid the order and I lost out on points. Ridiculous!
Service: 1
Worst service ever. Any time of the day they get the order wrong. They lack Organization
The order was: Filet o fish, McRib, Double Cheese burger, & medium fry.
Ordered online at 1:35pm. Wasn't ready at pick-up. Order was made ready by 2pm.
Missing items.
Avoid if Possible
Atmosphere: 3
Food: 5
Service: 1
As a delivery person, this used to be a regular McDonalds. Then they installed a window and force every delivery person to use it regardless of outdoor conditions rather than letting us pick up through the drive-thru, leading to cold food and annoyed customers. Not to mention that employees basically ignore you until you actively get their attention.
Whoever decided to install this dumb delivery window should be fired.
Service: 1
I just stopped by for a breakfast to take to work, I bought a deluxe and when I got to work and checked it, it was incomplete, it was missing the bacon and the hash browns smh ??♀️
I recently had the opportunity to visit the McDonald’s on Carson, and I must say, the experience was rather underwhelming. The service was notably sluggish, with a wait time of 15 minutes that felt more suited to a fine dining establishment than a fast-food restaurant. The fries, regrettably, were reminiscent of ancient artifacts, possessing a staleness that suggested they had been left out for an inordinate amount of time. The tea was a diluted concoction, lacking the robust flavor one would expect, and more akin to flavored water.
The chicken nuggets, served at a temperature more appropriate for a winter’s day, were disappointingly cold, as were both the chicken sandwich and McDouble. This lack of attention to food quality was disheartening
In summary, my visit to this McDonald’s was a series of unfortunate events that left me questioning the standards upheld by this location. I sincerely hope that the management addresses these issues with the urgency they deserve, to restore the quality and service that patrons expect from such a renowned brand.
Atmosphere: 2
Food: 1
Service: 1
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