They tell people that are waiting to order food to use the kiosk , when all the kiosks were busy, they took 30 minutes to one lady her drink that she ordered , there were at least 10 people waiting in line to order
Atmosphere: 2
Food: 4
Service: 1
Kyle L
20 minutes of waiting to find out they “ran out of sauce and were not going to make it the whole order despite only one item being out of sauce. Had to get a refund on an app order and return to work with no lunch/djnner. Worst McDonalds ever, when they do make your food, it’s cold and terrible quality
Atmosphere: 1
Food: 1
Service: 1
Arturo Hernandez
Don't recommend this place. Service is beyond horrible. First time coming here and of what I ordered, many things were missing including my drink. I have a lot to complain about in my first visit, will be the last one too. Service is slow, people working here with attitudes. I don't recommend this place
Atmosphere: 2
Food: 2
Service: 1
Mahdi Braiteh
This Macdonald is great! The employees are friendly and always smiling, which creates a welcoming atmosphere. The place is always clean, and the food tastes very good.
Atmosphere: 5
Food: 5
Service: 5
Luz N (Grease18)
They actually were very helpful unlike other locations, the food was good, a bit saltier than it should be but still good. Ordering was fast on the machine.
Atmosphere: 5
Food: 4
Service: 5
mohammed hasan
Food quality has gone down the toilet and a chocolate chip cookie cost $1.99 in most places whereas a 8 times bigger, monster and worm cookie cost $ 2.49 at Costco.
Atmosphere: 3
Food: 2
Service: 2
Shawn
Decent food but the big guy taking my order tonight forgot to give me half my order so that sucks.
cedric eckwood
Good experience
Atmosphere: 5
Food: 5
Service: 5
don b
Ordered from the app...said food would be ready 2-5 minutes..after 11 minutes I asked manager where my food was and he asked me what it was and then got it for me. Never showed up on their screen and I made sure I was at the right mcdonalds. Very poor service. At one point no one was taking care of front counter for 7 minutes. Some people just walked out.
Atmosphere: 3
Food: 5
Service: 3
K-Nasty The Skank
I’m sorry I have to make this review but this place is terrible every single time I come I always have to wait at least Terrible Experience Every Time
I really hate to leave a negative review, but this location has consistently been a disappointment. Every single time I come here—whether they’re busy or not—I end up waiting at least 20 minutes for my food. The service is extremely slow, and it’s clear that the staff isn’t well-trained or motivated. This is supposed to be fast food.
I’ve been coming here on and off for years, and it’s always the same issues: • Burgers slapped together with no care • Cold or stale ingredients • Fries that are hard, dark, and overcooked instead of fresh and golden • Regular order mistakes • Constantly being asked to pull forward or park in the drive-thru because the food isn’t ready
Today was the final straw. I waited over 20 minutes for my order while others were complaining too. When I finally got my food, the fries were cold and clearly old. I asked for fresh ones, which took even more time—by the time they were ready, my burgers were cold. I ended up having to wait for an entirely new meal, adding another 7 minutes to my already long wait.
This location just can’t get it right, and after multiple bad experiences, I won’t be returning. There are better McDonald’s locations out there—don’t waste your time at this one.
Been coming to this south gate location since the 80s its changed a lot but its near my grannys house .. it seams no mater what time i go they always foget something weather my straw my sauces nakins or the extra pickles i always ask for what really bugs me is i always spicify how i want my frapp and they always make it wrong .. idk if the workers just dont pay atten or they dont care or the manager just isnt on to of foid service quality . I use to work fast food an for what were paying for it now days it should be better .
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Big Mac Fries, Cheeseburger, Quarter Pounder Hamburger, Sausage
Zero Ice
Orden ice cream wait for 25 minutes and they never did it , bad organization for part of the manager and team.
Atmosphere: 2
Food: 1
Service: 1
Gary Virgil
The worst service ever!
Atmosphere: 1
Food: 1
Service: 1
Belkis Sierra
This place does not deserve a single star, the service is terrible, they leave you like stupid waiting, there are too many rasists and the face, for God's sake, I don't mention countries because it would be an offense to anyone who mentions having people of this kind. Please, if you are going to work in customer service, you have to know that the customer is always right and you should be kind, if you can't serve a person, tell them, but don't leave them looking stupid waiting for an answer. Be more serious with the people you have in the windows because the people here are stupid. dumb, I think they don't speak, they are all very despots, arrogant and spoiled, yes, be prepared to see the worst faces because if in your day no one gave you a bad face, come to McDonald's hahaha, where they do it for free, very, very rude employees and that when you come to buy, imagine if you came to ask how they would treat you
Shane Camu
Staff is great but they can never get the food right. It’s always missing and overcooked or undercooked
They tell people that are waiting to order food to use the kiosk , when all the kiosks were busy, they took 30 minutes to one lady her drink that she ordered , there were at least 10 people waiting in line to order
Atmosphere: 2
Food: 4
Service: 1
20 minutes of waiting to find out they “ran out of sauce and were not going to make it the whole order despite only one item being out of sauce. Had to get a refund on an app order and return to work with no lunch/djnner. Worst McDonalds ever, when they do make your food, it’s cold and terrible quality
Atmosphere: 1
Food: 1
Service: 1
Don't recommend this place. Service is beyond horrible. First time coming here and of what I ordered, many things were missing including my drink. I have a lot to complain about in my first visit, will be the last one too. Service is slow, people working here with attitudes. I don't recommend this place
Atmosphere: 2
Food: 2
Service: 1
This Macdonald is great! The employees are friendly and always smiling, which creates a welcoming atmosphere. The place is always clean, and the food tastes very good.
Atmosphere: 5
Food: 5
Service: 5
They actually were very helpful unlike other locations, the food was good, a bit saltier than it should be but still good. Ordering was fast on the machine.
Atmosphere: 5
Food: 4
Service: 5
Food quality has gone down the toilet and a chocolate chip cookie cost $1.99 in most places whereas a 8 times bigger, monster and worm cookie cost $ 2.49 at Costco.
Atmosphere: 3
Food: 2
Service: 2
Decent food but the big guy taking my order tonight forgot to give me half my order so that sucks.
Good experience
Atmosphere: 5
Food: 5
Service: 5
Ordered from the app...said food would be ready 2-5 minutes..after 11 minutes I asked manager where my food was and he asked me what it was and then got it for me. Never showed up on their screen and I made sure I was at the right mcdonalds. Very poor service. At one point no one was taking care of front counter for 7 minutes. Some people just walked out.
Atmosphere: 3
Food: 5
Service: 3
I’m sorry I have to make this review but this place is terrible every single time I come I always have to wait at least Terrible Experience Every Time
I really hate to leave a negative review, but this location has consistently been a disappointment. Every single time I come here—whether they’re busy or not—I end up waiting at least 20 minutes for my food. The service is extremely slow, and it’s clear that the staff isn’t well-trained or motivated. This is supposed to be fast food.
I’ve been coming here on and off for years, and it’s always the same issues:
• Burgers slapped together with no care
• Cold or stale ingredients
• Fries that are hard, dark, and overcooked instead of fresh and golden
• Regular order mistakes
• Constantly being asked to pull forward or park in the drive-thru because the food isn’t ready
Today was the final straw. I waited over 20 minutes for my order while others were complaining too. When I finally got my food, the fries were cold and clearly old. I asked for fresh ones, which took even more time—by the time they were ready, my burgers were cold. I ended up having to wait for an entirely new meal, adding another 7 minutes to my already long wait.
This location just can’t get it right, and after multiple bad experiences, I won’t be returning. There are better McDonald’s locations out there—don’t waste your time at this one.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Been coming to this south gate location since the 80s its changed a lot but its near my grannys house .. it seams no mater what time i go they always foget something weather my straw my sauces nakins or the extra pickles i always ask for what really bugs me is i always spicify how i want my frapp and they always make it wrong .. idk if the workers just dont pay atten or they dont care or the manager just isnt on to of foid service quality . I use to work fast food an for what were paying for it now days it should be better .
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Big Mac Fries, Cheeseburger, Quarter Pounder Hamburger, Sausage
Orden ice cream wait for 25 minutes and they never did it , bad organization for part of the manager and team.
Atmosphere: 2
Food: 1
Service: 1
The worst service ever!
Atmosphere: 1
Food: 1
Service: 1
This place does not deserve a single star, the service is terrible, they leave you like stupid waiting, there are too many rasists and the face, for God's sake, I don't mention countries because it would be an offense to anyone who mentions having people of this kind. Please, if you are going to work in customer service, you have to know that the customer is always right and you should be kind, if you can't serve a person, tell them, but don't leave them looking stupid waiting for an answer. Be more serious with the people you have in the windows because the people here are stupid. dumb, I think they don't speak, they are all very despots, arrogant and spoiled, yes, be prepared to see the worst faces because if in your day no one gave you a bad face, come to McDonald's hahaha, where they do it for free, very, very rude employees and that when you come to buy, imagine if you came to ask how they would treat you
Staff is great but they can never get the food right. It’s always missing and overcooked or undercooked
Atmosphere: 5
Food: 1
Service: 1
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