We still enjoy the ice cream even though the prices keep going up, but the place is not well kept and staff could be more welcoming.
Noahark WV
The Baseline: For a fast serve yogurt place, the frozen yogurt must be of good quality, the toppings must be varied and fresh, and the service must be efficient.
Food: Pinkberry as a chain has a good, consistent soft serve frozen yogurt. They have a good variety of flavors and the toppings are fresh and quality. The serving sizes are good and priced accordingly. We had the standard tart with toppings and I tried a strawberry-banana Yogurt Smoothie. Both were tasty and good and I am a new fan of the smoothies.
Service: The day we went we had great service and it was fast/efficient even though there was only one person managing the counter. The portion size served was good sized.
Ambiance: This is a standard Pinkberry set up and the inside was clean and well kept. The outside area was nice with a fountain.
Denise M.
I decided to visit Pinkberry today after manyyy years. I used to love it and was excited to share the experience with my kids. However, I was disappointed with the customer service. When I walked in, the two employees, a young man with an afro and a Latina woman, seemed annoyed.
As I placed my order, I was rushed. I didn’t even have a moment to glance at the toppings before being asked “what else?” repeatedly without even a few seconds to decide. I was the only customer in the store, so the urgency felt unnecessary. While the female employee was a bit more patient, the young man came off as unkind and dismissive. Unfortunately, this experience left a bad impression, and I won’t be returning.
Cesar Romero
Waited in line for a couple minute to find out that they didn’t hav two of the four yogurt flavors. Pinkberry in general seems to be struggling to stay in business, but yet they don’t have inventory for their customers. Unfortunate.
Elizabeth Cho
It was my first time here. When I first walked in, place looked nice and clean. Ordered my yogurt and sat down to enjoy it! I loved looking at their decorations on the window. It is nice to sit outdoors as well but when I went, it was a bit too cold. Kid working was nice and friendly. I enjoyed my time as well as I did my yogurt! There wasn’t many people there, which made it nice and enjoyable, easy to have a conversation. This is not a typical serve it yourself… and I have gone to many different yogurt places but by far the taste of this yogurt has been my favorite! Can’t wait to go again!!
Madison Stahl
The worst frozen yogurt place I’ve ever been. Terrible customer service. Just two little speechless boys. The yogurt tasted expired and the toppings were sub par. At least they didn’t charge that much for that nonsense
Tatyana Esparza
The employees work without enthusiasm and the yogurt is often very watery. They put very little of each topping.
We still enjoy the ice cream even though the prices keep going up, but the place is not well kept and staff could be more welcoming.
The Baseline: For a fast serve yogurt place, the frozen yogurt must be of good quality, the toppings must be varied and fresh, and the service must be efficient.
Food: Pinkberry as a chain has a good, consistent soft serve frozen yogurt. They have a good variety of flavors and the toppings are fresh and quality. The serving sizes are good and priced accordingly. We had the standard tart with toppings and I tried a strawberry-banana Yogurt Smoothie. Both were tasty and good and I am a new fan of the smoothies.
Service: The day we went we had great service and it was fast/efficient even though there was only one person managing the counter. The portion size served was good sized.
Ambiance: This is a standard Pinkberry set up and the inside was clean and well kept. The outside area was nice with a fountain.
I decided to visit Pinkberry today after manyyy years. I used to love it and was excited to share the experience with my kids. However, I was disappointed with the customer service. When I walked in, the two employees, a young man with an afro and a Latina woman, seemed annoyed.
As I placed my order, I was rushed. I didn’t even have a moment to glance at the toppings before being asked “what else?” repeatedly without even a few seconds to decide. I was the only customer in the store, so the urgency felt unnecessary. While the female employee was a bit more patient, the young man came off as unkind and dismissive. Unfortunately, this experience left a bad impression, and I won’t be returning.
Waited in line for a couple minute to find out that they didn’t hav two of the four yogurt flavors. Pinkberry in general seems to be struggling to stay in business, but yet they don’t have inventory for their customers. Unfortunate.
It was my first time here. When I first walked in, place looked nice and clean. Ordered my yogurt and sat down to enjoy it! I loved looking at their decorations on the window. It is nice to sit outdoors as well but when I went, it was a bit too cold. Kid working was nice and friendly. I enjoyed my time as well as I did my yogurt! There wasn’t many people there, which made it nice and enjoyable, easy to have a conversation. This is not a typical serve it yourself… and I have gone to many different yogurt places but by far the taste of this yogurt has been my favorite! Can’t wait to go again!!
The worst frozen yogurt place I’ve ever been. Terrible customer service. Just two little speechless boys. The yogurt tasted expired and the toppings were sub par. At least they didn’t charge that much for that nonsense
The employees work without enthusiasm and the yogurt is often very watery. They put very little of each topping.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Frozen Yogurt
It was cute & the desserts were good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Karolina and
Atmosphere: 5
Food: 5
Service: 5
Good food.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Amazing frozen yogurt but the guy who was serving us he was dead inside
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Frozen Yogurt
Our go to almost every day! The staff is always so polite and helpful. We love our pinkberry and all the new flavors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt, Pomegranate, Swirl with Toppings
Nice employee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Nice employee
Refreshing touch ice cream, a wide variety of toppings, not heavy but satisfied. Mochi topping is my favorite!
Atmosphere: 5
Food: 5
Service: 5
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