Robeks Fresh Juices & Smoothies

Great smoothies!! Poor staff!!
I came in on 2/17/25 around 1pm and the customer service was horrible. a very rude staff member was working, and her facial expression, tone, and energy was very hostile and negative. she gave me a “i dont want to be here i hate this job” type of energy, which was evident when she frowned/stank faced at me once she noticed i was patiently waiting at the register. her vocal tone was not welcoming at all either. i think basic social skills and kindness/being welcoming should be a requirement for employees working at these types of establishments (restaurants, cafes, etc.), because once employees show even an ounce of kindness, customers remember and come back to that business. For me personally, once I sense any type of rudeness/negativity from a worker, i let someone know and stay away from that business for the foreseeable future. Great smoothies tho. Maybe order delivery if u want them. Pickup/carry out is a hit or miss, because you run the risk of getting frowned upon if that worker sees you enter the store.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Hummingbird

Robeks is the best smoothie place in my opinion. Good service, consistent.

Atmosphere: 5

Food: 5

Service: 5

great place to grab some healthy smoothies with lots of options and health add ons. I like going over after the gym

Atmosphere: 5

Food: 5

Service: 5

Went to this location thinking it would be open at 7am as it stated on their website but when I arrived it was closed. I did wait around until 7:30am in hopes I was wrong or the store changed the time of opening but still closed. Not sure if this location is now closed but there was no sign or no notification on their website stating this location is no longer open. I felt I wasted my time and drive coming early in the morning before work to come here and it was NOT OPEN. Vey upset ?? and poor business.

Atmosphere: 1

Food: 1

Service: 1

I tried giving this place a second chance and honestly this location sucks. Drinks are just super watered down. Save your money.

Don't like to feel disrespected while I'm ordering my drinks, but thats what I received tonight May 1st at 9:40pm. The 2 employees already seemed irritated. But after getting the order wrong and forgetting to put blueberries in the smoothie, the male employee raised his hand and said ok OK without me even saying anything. I asked what his issue was, and he said " you were about to say something. " I actually was not, and asked for the reason for the attitude. The female immediately came over and started addressing me as if I was making an issue. The whole exchange was weird as hell and disrespect. I will not be giving my business to this location again. Employees need some training for real.

Service: 1

The Asian guy wearing sandals and house clothes ignored us the whole time. He must be the owner or related to them because he looks like he doesn’t care about being there at all.
The place was a mess and we left with nothing because we stood at the register for TEN minutes without a greeting or any acknowledgement. I get that you may be working on mobile orders but it only takes 5 seconds to let us know you’ll be right with us.
I recommend Nektar across the street. We ordered and got our drinks in less than the ten minute we waited at Robeks.

Atmosphere: 1

Food: 3

Service: 1

The Asian guy wearing sandals and house clothes ignored us the whole time. He must be the owner or related to them because he looks like he doesn’t care about being there at all.The place was a mess and we left with nothing because we stood at the register for TEN minutes without a greeting or any acknowledgement. I get that you may be working on mobile orders but it only takes 5 seconds to let us know you’ll be right with us.I recommend Nektar across the street. We ordered and got our drinks in less than the ten minute we waited at Robeks.

Atmosphere: 1

Food: 3

Service: 1

went in today looking forward to a protein smoothie after my workout and was really disappointed with the service here. They did not greet us nor did they acknowledge us as we were standing at the register for atleast 10 minutes. we were also the only ones in the store. I can understand if they were busy, but at least greet us or let us know that you'll be right with us.it was soo bad to the point we left and went across the street to get our protein smoothies at Nekter instead. And we got better service there!!!You guys lost a customer, I will definitely not be going back to robeks ever again.

Atmosphere: 1

Food: 3

Service: 1

I recurved a Grubhub delivery and my order was unacceptable. My usual drink is $17 and I received a barely half full drink the other half was foam. I ordered a shot of wheatgrass and received something yellow. I tried calling and no answer at the location. I am so disappointed that this would even leave the store this way. Maybe I got the wrong order, but if not you should check up on the integrity of your workers.

Atmosphere: 1

Food: 1

Service: 1

How can the manager leave these guys so short-staffed? There's only one guy working and 6 customers here in the restaurant plus door dash orders coming through non-stop. Very irresponsible of management. And this isn't the first time I see this happen.

Atmosphere: 1

Food: 1

Service: 1

Asian dude with the ear pods and tattoos. Walked in. Never said anything to us. 10 minutes goes by. He touched bleached towels, food, smoothies and then set it all on the counter. This place needs to redo its training and food handler cards. Or just fire this guy. We ended up walked out after 12 minutes standing and waiting to simply order. Went next door.This is our 2nd attempt here. Same guy, same story. Won’t be coming back.

Don't waste your time coming here. Service is rude. Go across the street to nectar where it's very clean and they have great customer service. There was an Asian guy who just stood there with his arms crossed popping gum or something in his mouth and the other guy did make my smoothie and I would have to say the Smoothie was delicious but the service and how the food is just sitting in open air is bad and I'm sure it's all spoiled

This is probably the worst Robeks I've been to. I usually come and they are super slow and have no customer service. Tonight I walk in and stood around for about 10min before someone even came out. But they really didn't come out I noticed him sitting in the corner and got his attention. I also called the store 2x while waiting so someone could come out. Needless to say no answer. This isn't a one time thing, this is all the time. But ehhhh it's the closest one to my place so there's that. The owner might want to do some retraining.

Arrived in the morning. Everything was dirty tables dishes ,counters. Seemed like it was the end of the day already but it’s not.