Uncle Tetsu Japanese Cheesecake

I love these pastries but the customer service is horrible. This day november 28 at 5:00 me and my kids were looking at the menú and this rude employee was giving us dirty looks and attended us so bad. I would recommend that you guys hire people who treat their customers with respect. This happend at Del amo mall shopping center.

Good but way overpriced. Picked up the 15 dollar coffee cheese cake. Should be 5-8 at most.

I was really disappointed with my recent visit. The customer service was lacking, the staff didn’t seem attentive or welcoming. What concerned me most was that the cheesecakes were left out in the open, which felt unsanitary. I even found a fruit fly in my cheesecake, which completely ruined the experience. In addition, the cheesecakes should be kept warm and properly covered to maintain quality and food safety. I expected much better from a brand like Uncle Tetsu and hope they take steps to improve cleanliness, temperature control, and customer care.

FYI - this is next to Din Tai Fung, Cinnabon, Auntie Anne’s on the 3rd floor (not where Google says in case you are like me and can’t find it!)

Quick service and cheesecake was good. Traditional and ube always hits the spot 😎

It's ok good. The original cheesecake tastes like a sponge cake, though. I would most likely come back for the Basque cheesecake. It has a distinct custard fluffy cheesecake taste. Good to try, maybe next time, I'll try the Ube.

The Japanese cheesecake is phenomenal rich fluffyness , my significant other had the ube mochi cookie,so soft and chewy it's amazing. The original tart oh mah God. Worth the long ride good quality Japanese desserts at its finest!! Thanks to the nice lady at the register for the recommendations

The cheesecake was really good but the ube mochi cookies is absolutely delicious. I had no idea i needed that cookie in my life.. you must try!

Ordered postmates. Never had the desserts there. Tried them and not my cup of tea. Only took one bite of each and I didn't want another. Pretty expensive too.

Food: 1

I'm only giving it a 3 because 1 they don't take cash 2 it's inside the mall for anyone not familiar go up the stairs and it should be the first spot to the right and last it was way smaller than I thought it's a small pan for $14 I don't mind paying that cuz I know the labor is what we pay for so no biggie just know it's small. The pastry itself is pretty good taste more like a really moist angel cake other than that nothing special to it

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Original Cheesecake

My GF has been wanting to get a few of these Japanese cheese cakes and let me tell you they are really good we got 3 original and 1 strawberry...we will definitely be back to try the matcha and Oreo cake

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Strawberry Cheesecake, Original Cheesecake

We didn’t try their main bread and butter, which are the cheesecakes, but instead tried cheese tarts and the cheesecake trimmings. Each of them were $4.50. Cheese tarts were 100% worth it for me. The crust was just the right sweetness and had a nice crunch. The fillings were sweet and creamy. The cheesecake trimmings would be nice with some hot tea or coffee. I’ll have to try out the different flavors of cheesecake the next time I’m in town.

Vegetarian options: It’s all vegetarian

Parking: Mall parking is available

Atmosphere: 4

Food: 5

Service: 5

Bad experience with the uber tarts! got some for my husband and when I got home all of them were underbake and spilled everywhere, tried to call to complain but theyre were not helpful they were just trying to make excuses, not coming back for sure

Atmosphere: 1

Food: 1

Service: 1

This is not cheesecake to any American. It’s basically a sponge cake, but you get charged $7 for a cake the size of a small plate. To call it cheesecake is a mockery of actual cheesecake.

Atmosphere: 1

Food: 1

Service: 1

Very good cheesecakes. And I don’t even like regular cheesecakes.

Atmosphere: 4

Food: 5

Service: 4