Chili's Grill & Bar
$$ • Tex-Mex, American, Bars
Hours:
2030 W Grant Line Rd, Tracy
(209) 835-0687
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Wrong order at pick up. No attempt to make it right. Not very good customer service. Mistakes happen, but how they are handled and the attitude that you have in addressing the concern dictates the outcome.
Nice and friendly staff. Waiter was professional and attentive to our needs
Visited today with my
Husband. And wow what a crap show it was!!! AWFUL WORST SERVICE I EVER EXPERIENCED. Absolutely BEYOND DISAPPOINTING !!!!!!!
First we get there and sit down. It smells like LITERAL VOMIT. told my husband I cannot sit here. So we moved.
Waiter guy takes our drink order. We get our two teas, and they taste like SOAP and have bubbles floating around at the top. SUDS!!!
The waiter said he’d give us a couple minutes to decide on food. Not a single...read full review
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 10PM |
People in Tracy Also Viewed
Chili's Grill & Bar offers a welcoming atmosphere, with friendly hostesses who open doors and attentive servers who prioritize customer needs. The restaurant's manager is dedicated to providing exceptional service, going above and beyond to resolve issues and make the dining experience memorable. Food is generally good, with some dishes standing out more than others. While wait times can be long, the prompt delivery of beverages and food to the table helps to offset this. Customers appreciate the fresh presentation of their orders and the excellent customer service. However, some dishes, like the ribs, may not meet every expectation in terms of flavor. Overall, Chili's strives to provide a positive experience, as shown by the manager's efforts to ensure customer satisfaction. The atmosphere is fun and the parking is plentiful, especially after 5 PM, making it easy for larger vehicles. The restaurant also offers a kids menu and is ADA compliant for wheelchair accessibility.