The Real Reason For this review is acknowledge how amazing Rachel Is She literally restores my faith inhumanity she is so nice she’s always so welcoming and because she is so nice it really starts my day off right before work I come In every morning religiously and she’s always so professional she goes out of her way just to make sure my service was Perfect she is the main reason why I love coming to this store she’s awesome in every way appreciate good service and someone who takes pride in there job
Atmosphere: 5
Food: 5
Service: 5
Caitlin Pipal
Worst experience I’ve ever had at a Panera, at almost any takeout restaurant actually. Ordered a pickup meal an hour ahead of time, did not get our order until 25 min after it was scheduled. Staff was unhelpful, kept telling us it was almost ready, was marked as ready on their delivery screen for 10 min before we received our order.
Atmosphere: 1
Service: 1
Soni
Hello! Who are these men who sit all day near the door of Paner. It's impossible to sit on the verandas because of them. Can you not allow them? They just take places and don't order anything
s e
Bad customer service. Asked my name 3-4 times before handing over my order.
Erica Pierce
I went for lunch on a Saturday and it was surprisingly not very busy. Panera is one of my favorite places to eat out and one of the few “safe” restaurants for my stomach. The guy taking my order was very nice, double checked my order a few times and double checked what was in stock for me too. He let me know about my birthday reward, which I used in addition to a gift card I got for my birthday. Didn’t catch his name but he had dark hair and was very friendly and had good service. He even told me happy birthday! Very glad I went to Panera today and compliments to those working there.
Atmosphere: 4
Food: 4
Service: 5
Ryan Ortiz
Waited 15 mins for one car for a pickup
Atmosphere: 1
Food: 1
Service: 1
Naveed Assifi
We love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
Robin Rivera
I dined in with my family on Tuesday morning. When I went up to grab our food at the counter, there was a Hispanic lady that was so rude. She should not be working with customers with that attitude. I almost called to make a complaint with corporate about her professionalism. She should NOT be pointing fingers to anyone! Panera’s food may be mediocre, but this attitude will keep people from returning!! We will not be back!
Ninja
I can’t believe the horrible customer service I received at this location! I wish I got the Hispanic girls name. She talked to me like she was a racist! Or she was just a very angry/ mean individual and talks to everyone like they’re stupid. First and last time I will ever step foot in this location!
An employee of this store accused me of stealing juices because he himself knows that I pay for the service per month on the app. I have lived in this city for 6 years and this employee has known me for a long time. Due to this embarrassment and discrimination, I called the police and made a report and I will sue this store. I do not recommend this store.
Atmosphere: 1
Food: 1
Service: 1
Mari Smith
The rudest girl in the drive thru. THERE IS NO NEED TO WORK AT PLACES WERE THEY REQUIRE CUSTOMER SERVICE IF YOUR ARE GONNA HAVE ATTITUDE! ELIZABETH YOU NEED A NEW JOB! PANERA DO BETTER IN HIRING NICE FRIENDLY PEOPLE.
Atmosphere: 1
Food: 2
Service: 1
100 1
If you're going to Panera for something "healthy" Panera is NOT a good choice. Panera claims to be a healthier option for fast food but it's is mainly breads and grains that are NOT Organic which means they get drenched in Glyphosate also known as ROUNDUP. And the smoothies and coffees have just as much sugar as starbucks!! Check the nutrition facts people!! Healthier option try Sprouts grocery store. Or just make it at home.
Atmosphere: 4
Food: 3
Service: 3
julio correa
without access to the bathrooms to perform basic human needs I was with my son and he wanted to use the bathroom but couldn't use it because the bathrooms have electronic locks without password identification, making it embarrassing for the child who did it on his clothes. I feel ashamed of this store. I never want to go back there again. The grumpy attendant said she couldn't open the bathroom because she was busy and my son did it on his clothes.
Patricia claudina
My experience has been horrible because if you want to use the men's bathroom you have to ask the attendant who often doesn't have time to open it and often she is unwilling and you have to use another store. They put an electronic lock on the bathrooms and no one uses them. I feel obliged to never go to that store and I advise everyone to do the same.
Wheelchair accessibility: environment without access to bathrooms
Good coffee
Atmosphere: 5
Food: 5
Service: 5
The Real Reason For this review is acknowledge how amazing Rachel Is She literally restores my faith inhumanity she is so nice she’s always so welcoming and because she is so nice it really starts my day off right before work I come In every morning religiously and she’s always so professional she goes out of her way just to make sure my service was Perfect she is the main reason why I love coming to this store she’s awesome in every way appreciate good service and someone who takes pride in there job
Atmosphere: 5
Food: 5
Service: 5
Worst experience I’ve ever had at a Panera, at almost any takeout restaurant actually. Ordered a pickup meal an hour ahead of time, did not get our order until 25 min after it was scheduled. Staff was unhelpful, kept telling us it was almost ready, was marked as ready on their delivery screen for 10 min before we received our order.
Atmosphere: 1
Service: 1
Hello! Who are these men who sit all day near the door of Paner. It's impossible to sit on the verandas because of them. Can you not allow them? They just take places and don't order anything
Bad customer service. Asked my name 3-4 times before handing over my order.
I went for lunch on a Saturday and it was surprisingly not very busy. Panera is one of my favorite places to eat out and one of the few “safe” restaurants for my stomach. The guy taking my order was very nice, double checked my order a few times and double checked what was in stock for me too. He let me know about my birthday reward, which I used in addition to a gift card I got for my birthday. Didn’t catch his name but he had dark hair and was very friendly and had good service. He even told me happy birthday!
Very glad I went to Panera today and compliments to those working there.
Atmosphere: 4
Food: 4
Service: 5
Waited 15 mins for one car for a pickup
Atmosphere: 1
Food: 1
Service: 1
We love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
I dined in with my family on Tuesday morning. When I went up to grab our food at the counter, there was a Hispanic lady that was so rude. She should not be working with customers with that attitude. I almost called to make a complaint with corporate about her professionalism. She should NOT be pointing fingers to anyone! Panera’s food may be mediocre, but this attitude will keep people from returning!! We will not be back!
I can’t believe the horrible customer service I received at this location! I wish I got the Hispanic girls name. She talked to me like she was a racist!
Or she was just a very angry/ mean individual and talks to everyone like they’re stupid.
First and last time I will ever step foot in this location!
Service: 1
Restaurantji Recommends
An employee of this store accused me of stealing juices because he himself knows that I pay for the service per month on the app. I have lived in this city for 6 years and this employee has known me for a long time. Due to this embarrassment and discrimination, I called the police and made a report and I will sue this store. I do not recommend this store.
Atmosphere: 1
Food: 1
Service: 1
The rudest girl in the drive thru. THERE IS NO NEED TO WORK AT PLACES WERE THEY REQUIRE CUSTOMER SERVICE IF YOUR ARE GONNA HAVE ATTITUDE! ELIZABETH YOU NEED A NEW JOB! PANERA DO BETTER IN HIRING NICE FRIENDLY PEOPLE.
Atmosphere: 1
Food: 2
Service: 1
If you're going to Panera for something "healthy" Panera is NOT a good choice. Panera claims to be a healthier option for fast food but it's is mainly breads and grains that are NOT Organic which means they get drenched in Glyphosate also known as ROUNDUP. And the smoothies and coffees have just as much sugar as starbucks!! Check the nutrition facts people!! Healthier option try Sprouts grocery store. Or just make it at home.
Atmosphere: 4
Food: 3
Service: 3
without access to the bathrooms to perform basic human needs I was with my son and he wanted to use the bathroom but couldn't use it because the bathrooms have electronic locks without password identification, making it embarrassing for the child who did it on his clothes. I feel ashamed of this store. I never want to go back there again. The grumpy attendant said she couldn't open the bathroom because she was busy and my son did it on his clothes.
My experience has been horrible because if you want to use the men's bathroom you have to ask the attendant who often doesn't have time to open it and often she is unwilling and you have to use another store. They put an electronic lock on the bathrooms and no one uses them. I feel obliged to never go to that store and I advise everyone to do the same.
Wheelchair accessibility: environment without access to bathrooms
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