McDonald's

11420 Deerfield Dr, Truckee
(530) 587-3880

Recent Reviews

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Hannah Destiny

Every time I’ve gone here for breakfast they dont hand me the correct order. For the price I’m paying I would love to get what I’m asking for

G B

No point in a fast food if they make u pull to another spot to wait…. It then takes like 20 mins! Micky d get your service together.

Service: 1

Jing Liang

Good location and fast service

Food: 5

Service: 5

Richard Weston Smith

Filthy tables. Told the manager and she said she would get on it. Still nothing done by the time we left. Mouse running around under the tables. Just dirty and badly managed.

Atmosphere: 1

Food: 3

Service: 1

Tony C Bond

Only drive thru was open.

Atmosphere: 4

Food: 5

Service: 4

Andrey

I really love this McDonald’s location—I come here several times a week. The staff is always friendly and welcoming, and service is consistently fast. They recently improved the parking lot too, replacing the asphalt in some areas, which made a big difference. Overall, it’s a clean, convenient spot with great customer service. Highly recommend stopping by if you’re in the area.

Atmosphere: 5

Food: 5

Service: 5

Helen Robson

No toilet paper in bathrooms, sink had caked on dirt, the kinda that collects on the sink or side of tub when it isn’t cleaned for weeks or months at a time. Bought 2 - 6 pieces nuggets and got 4 in each bag, prices jacked up big time, AND the hamburger was raw!!! All in one visit. Thank goodness I don’t live in the area.

Atmosphere: 1

Food: 1

Eric D

Showed up at 930pm with employees inside and blocked off drive through. Not servicing customers. About 10 cars drive up and the crew inside ran to the back. Hours say to 11pm and drive thru 24 hours.

Service: 1

Darryle Golden

This one is usually my go-to McDonald's, I go out of my way to go here instead, always get hot fries and a correct order. Today, cold room temperature fries, a first, always get the same, McDoubles no pickle, no cheese, got cheese on it anyway and no onion, was already down the road 😞 Hopefully, that was a 1 off bad day. I quit going to the McDonalds on Lemmon because that was the norm, never correct and always tepid fries at best.

Atmosphere: 2

Food: 1

Service: 3

Jacob Carden

Never have I had a business mess up SO many food orders so consistently.

Uncooked burgers, wrong orders. Cold fries? Wrong drink. What in the hell.

It literally must be on purpose. This is crazy to have this many things messed up this consistently.

Don’t go back until this place is staffed by robots. Upper management must be horrible at training or maintaining standards or something.

Atmosphere: 1

Food: 1

Service: 1

Jason Edmunds

The food always seems to be mediocre, even by McDonald's standards.

Atmosphere: 3

Food: 3

Service: 3

Kristy Godina

Great , warm sausage mc muffins @ 2 for $6
Lovin It!!

Atmosphere: 5

Food: 5

Service: 5

blake arellano

Everything here was very disgusting. The bathrooms, floors, tables, everything is sticky, riddled with old food, crumbs, and soft drink. My wife couldn’t even use the bathroom. There was feces on the floor and seat. But the food was good 👍🏼

Atmosphere: 1

Food: 5

Service: 2

Kane Thomasson

All the food was wrong. Meat was like it had been sitting under the warmer for hours. Fries were nasty. Honestly dont mind McDonald's at all but this one was absolutely disgusting. Really hope they can figure it out cause this location gives McDonald's a really bad name....

Atmosphere: 2

Food: 1

Service: 2

Brian Crawford

The service here is a joke. They don't hire anyone that speaks english. They constantly get the orders wrong. And then when you try and talk to someone to get it corrected they don't speak any English. So they have no idea what you're talking about. Literally every single time I come to this place it's always something like that. They never give receipts so I can't even report it to corporate.

it is super sad that this is the only one in the area. Cuz we're forced to deal with this gross incompetence. This McDonald's is the biggest joke I've ever been to.

Atmosphere: 5

Food: 5

Service: 1

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