The Sawyer at Schaffer's Mill

mediocre service, lazy servers, poor food quality, a challenge to get attention, we had to get up several times to find our server for beverages, and the place was not busy, bummer.

We enjoyed the excellent food & friendly service! I think the outside patio would have made this a perfect 5 star experience now that the Summer weather has arrived.

We love this place and visit frequently. Changed the menu and I was hoping for something else. We will still go back.

Food is average. Nothing special.
Waitress appeared overwhelmed.
Wait for food was far too long. And they were slow.
Very nice place. Nice atmosphere. Great wine selection.

The Cocktails were good, the cheese bread is great, but the wagyu beef burger was dry and lacked flavor. Our waitress was nice but we barely saw her. Once we ordered our food and drinks I don’t think she stopped by again until we were ready for the check. I told her I wasn’t sure about the drink I ordered and she asked if I liked it after I paid… too little too late. My husband also wanted to get another drink but he couldn’t because no one came by 😑

I also just found out they changed the details of our tip. Our bill came out to $108 and we gave them $100 cash and paid the rest on card. The bill totaled $120, since we got such poor service.. I just found out they charged my card $28. I will be disputing this with my bank. Could not recommend this place less

Love the new menu- especially looking forward to the Mothers Day Brunch!

Apparently they have changed all Kitchen staff and is owned by someone else now Food is below par !! I knew immediately when I saw my husband‘s beef stroganoff on his plate that something had changed. It tasted awful presentation was awful. I asked for a steak salad. The steak was tough as Nails. It was such a disappointment. They used to have such good food. I hope they get it together

There was a great vibe and music. Our severs were all incredibly attentive. Something happened in the kitchen so we waited 45 minutes for our food, but they really tried to compensate for the crazy wait.

The Sawyer is a lively and fun place to dine. Service is excellent. We had the beef stroganoff, portobello mushroom on brioche bun, cheesy loaf were all made to perfection. Yum! Special shout out to the cheesy loaf— we would go back just for that. It is that good! While the room was full of energy, the entire experience was relaxing and we got to enjoy our meal and have nice conversation. Our server did a great job! And we were never rushed. We had a wonderful night. We will be back!

I have IBD (inflammatory bowel disease). I rarely eat out because of it but I got stuck in Truckee for an unanticipated extra night and ran out of camping supplies. I ended up coming here because it looked like I could get something simple that wouldn't upset my stomach.

I ordered a Sawyer salad with chicken and the king salmon. I'm a dolt and forgot to tell them no pepper on any of my food as my IBD can't handle it (my mouth loves it).

When the Sawyer salad with chicken came, I realized it had pepper on it. I tried the chicken (it was delicious by the way) and realized I was going to get into trouble.

I asked the waitress to not put pepper on my salmon and asked for another salad saying up front that it was 100% my fault not telling them to hold the pepper.

Joey was so kind. Even though I insisted on paying for another salad, she refused to charge me and said that the kitchen shouldn't be putting pepper on the salad and that customers should get to choose how much they want. She said they changed policy on account of it.

I felt badly to create any problems for her or the kitchen as the salad was great tasting.

What stood out was her great attitude about it and how she made me feel like less of a dolt.

Thanks for the great service Joey!!

Btw. The setting of this restaurant is just spectacular!

Great food, excellent selection of choices. Got to try the Cheese bread. Everything we had was fantastic. Cocktails were great and beautiful view! So glad we found this restaurant

Note to manager hopefully some constructive feedback : our previous visits have been great - great food, great service, but this visit on 13th March was a dud . Took an hour to get the main course , when I came the steak was flavorless, the shepherds pie was too salty, pasta dust was overcooked and too salty , staff forgot cutlery , no attentiveness during meal, serving staff complained to us about the kitchen staff (!) . Appetizer was good. I know the sawyer can do better I hope this is taken as constructive feedback. Thank you Jan Edbrooke 408 218 2508

Hot cheesy bread was really cold. Cheese was not melted. They kept giving us prosciutto on our burrata plate even though we told them we are vegetarian twice.

Today, my family, our friends, and I had the opportunity to visit this establishment. We were drawn to it primarily because of its high rating, as well as its beautiful view and stylish interior.

We were greeted at the door, and our first impressions were quite pleasant. The atmosphere here is very cozy and inviting. However, there were some concerns regarding cleanliness. Unfortunately, the restroom was not very clean, and there was a significant amount of dust throughout the establishment—not the kind that accumulates in a day or two, but dust that had clearly been there for a long time. This was disappointing, especially considering the otherwise pleasant ambiance.

I wanted to wash my hands after using the restroom, but unfortunately, in order to use the soap, I had to touch a completely dirty soap dispenser.

As for the food, there is nothing to criticize—it was simply incredible. In this regard, they did an excellent job, and every dish we had the chance to try was truly delicious. However, cleanliness was again an issue. The utensils we received were dirty (photos attached), which made us think, “Such delicious food, and yet this again?”

Additionally, we had to wait quite a long time for our food, despite the fact that there were very few guests in the restaurant when we arrived. One of the dishes we ordered was undercooked, but the waiter immediately offered to replace it with another dish.

Speaking of the staff, the waiters were quite professional and clearly knew what they were doing.

Overall, this is a pretty good establishment, but it would be great if cleanliness were also made a priority.

We were able to sit on the patio, and what a lovely evening for our table of four. Our waitress Carley was attentive, prompt and fun and added to our overall night. 2 of us went with the special, which was a smoked tri-tip and was delicious and I had a wonderful old-fashioned style cocktail. It was just a wonderful evening.