There's nothing right with this place. I know it's a ski resort, but for 30% more money you get half the portion of a regular restaurant. It would be fine if the food was good but wow. I've had canned chilli better than what I got. Wasn't even hot. Bread was stale. Cookie was crumbling dry. Best part about this place is the free water.
Atmosphere: 2
Food: 1
Service: 1
Ryan Gule
When zephyrs opened it was great. Now service is awful. Cold canned chile, frozen pork bun (middle). Place is a sad joke. It exemplifies everything broken with automated purchasing. No accountability. No reason to give good service. Just an upside money grab for the ski
Atmosphere: 2
Food: 2
Service: 1
Sonny J
This use to be the best place on the mountain for food and drinks. Menu has been severely cut as well as the quality and portions, it's not nearly worth the cost.I gave service more stars, the bar is still good and bar tenders can make a good drink. Don't bother getting food here you'll be extremely disappointed!Get it together Vail!
Atmosphere: 5
Food: 2
Service: 4
Travis C
Fantastic view!
Atmosphere: 5
Food: 5
Service: 5
Adrien Lerouge
Price is same as always, if not a little more, but portions are halved. Soups and bowls taste like airplane food. Everything tastes microwaved. This used to be a place with good food. What happened?
Atmosphere: 4
Food: 1
Service: 5
Ryan Nichols
The new digital ordering experience is painful and slow.. Kudos to the enterprising employee who started calling out the numbers yesterday, that was a big improvement over last weekend!
Victor M.
This is a great spot to grab a quick drink while on the mountain. Amazing view and delicious drinks! The bartender, Josh C. is rad, fast and attentive!!!
Nicole R.
One star for being open, one star for having food. Other than that: we went in at 1:30, hoping it would be less crowded. Ordered 1:31 at a kiosk: online ordering was off until they had caught up. 4 menu choices (yes, 4 total): fries, chicken tenders with fries, ramen, ramen/pho broth. Ready 2:21, all of it mediocre. So sad: fewer choices and longer waits for foods meant to be made in large quantities fast. And so 2/3 of the dining hall is full of people waiting for food, and no one can find a table. Cmon NorthStar.
Dong Xiao (Fire)
They allow you to order with your phone or via a kiosk, and pick up when it's ready. So there is no line to order the food. That saves a lot of your precious ski time.
Atmosphere: 4
Food: 4
Service: 5
Graham Helmich
Ridiculously slow line at the bar. 20 minutes for 2 beers. The bartender would take someone's order, put out the empty plastic cups on the bar, then disappear into the back for minutes at a time. There were easily a dozen people in line and he was chatting with customers instead of serving drinks.
Which i couldn’t even give this place a star. took about 1 hour and when we finally were ready the fires and chicken were out. and they let people order and gave them fries when they orderd after us. drinks are terrible. most packed lodge of all time. worst lodge on the mountian.
David B.
They are making it easier to spend more money! Even on the safety bars on some of the lifts, Northstar is encouraging ordering food online. "Sit, Scan, Eat" is their motto. Sounds like you'd still need to pick it up. Best news is that indoor dining has reopened! Along with this, so have the restrooms. No more having to trek down to a cold restroom. There is a bit of a cafeteria vibe going on inside. Self-serve beverages and seating, although each table has a number? The ones outside do at least. Decent views, lovely natural lighting, dunno about the food, adequate facilities. Might bring a sandwich from home up here.
David
Amazing views, originally this was a Five Star experience. They used to have great food and excellent customer service.However, I went there today (in January 2023), and was disappointed. Poor customer service. Not the typical Northstar experience I have had since 1972. Ever since COVID, the amount of employees available to assist and the selection of food has been really reduced.Northstar California…. Please bring back a more service oriented experience at the Zephyr Lodge. I paid almost $30 for a hamburger and French fries. No drink. Not a great experience. I expect better from you.
Christine Donato-Eng
Large lodge where skiers convene for a lunch break or drink. You order by scanning the QR code at each table and pay via phone app. When your order is ready, your number lights up on a digital monitor. You pick up at the window.Food is basically fast food with very limited selections. If you're a season pass holder, you can get 20% off your order.Bathroom is kept very clean. They have outdoor seating. The lodge closes at 3:00 pm.
Atmosphere: 3
Food: 3
Service: 2
Eugene Tsuji
When you walk out onto the balcony the door's locked behind you. Their staff was aware of it but apparently having their guests unable to bus their tables seems like a good idea to them
There's nothing right with this place. I know it's a ski resort, but for 30% more money you get half the portion of a regular restaurant. It would be fine if the food was good but wow. I've had canned chilli better than what I got. Wasn't even hot. Bread was stale. Cookie was crumbling dry. Best part about this place is the free water.
Atmosphere: 2
Food: 1
Service: 1
When zephyrs opened it was great. Now service is awful. Cold canned chile, frozen pork bun (middle). Place is a sad joke. It exemplifies everything broken with automated purchasing. No accountability. No reason to give good service. Just an upside money grab for the ski
Atmosphere: 2
Food: 2
Service: 1
This use to be the best place on the mountain for food and drinks. Menu has been severely cut as well as the quality and portions, it's not nearly worth the cost.I gave service more stars, the bar is still good and bar tenders can make a good drink. Don't bother getting food here you'll be extremely disappointed!Get it together Vail!
Atmosphere: 5
Food: 2
Service: 4
Fantastic view!
Atmosphere: 5
Food: 5
Service: 5
Price is same as always, if not a little more, but portions are halved. Soups and bowls taste like airplane food. Everything tastes microwaved. This used to be a place with good food. What happened?
Atmosphere: 4
Food: 1
Service: 5
The new digital ordering experience is painful and slow.. Kudos to the enterprising employee who started calling out the numbers yesterday, that was a big improvement over last weekend!
This is a great spot to grab a quick drink while on the mountain. Amazing view and delicious drinks! The bartender, Josh C. is rad, fast and attentive!!!
One star for being open, one star for having food. Other than that: we went in at 1:30, hoping it would be less crowded. Ordered 1:31 at a kiosk: online ordering was off until they had caught up. 4 menu choices (yes, 4 total): fries, chicken tenders with fries, ramen, ramen/pho broth. Ready 2:21, all of it mediocre. So sad: fewer choices and longer waits for foods meant to be made in large quantities fast. And so 2/3 of the dining hall is full of people waiting for food, and no one can find a table. Cmon NorthStar.
They allow you to order with your phone or via a kiosk, and pick up when it's ready. So there is no line to order the food. That saves a lot of your precious ski time.
Atmosphere: 4
Food: 4
Service: 5
Ridiculously slow line at the bar. 20 minutes for 2 beers. The bartender would take someone's order, put out the empty plastic cups on the bar, then disappear into the back for minutes at a time. There were easily a dozen people in line and he was chatting with customers instead of serving drinks.
Restaurantji Recommends
Which i couldn’t even give this place a star. took about 1 hour and when we finally were ready the fires and chicken were out. and they let people order and gave them fries when they orderd after us. drinks are terrible. most packed lodge of all time. worst lodge on the mountian.
They are making it easier to spend more money! Even on the safety bars on some of the lifts, Northstar is encouraging ordering food online. "Sit, Scan, Eat" is their motto. Sounds like you'd still need to pick it up. Best news is that indoor dining has reopened! Along with this, so have the restrooms. No more having to trek down to a cold restroom. There is a bit of a cafeteria vibe going on inside. Self-serve beverages and seating, although each table has a number? The ones outside do at least. Decent views, lovely natural lighting, dunno about the food, adequate facilities. Might bring a sandwich from home up here.
Amazing views, originally this was a Five Star experience. They used to have great food and excellent customer service.However, I went there today (in January 2023), and was disappointed. Poor customer service. Not the typical Northstar experience I have had since 1972. Ever since COVID, the amount of employees available to assist and the selection of food has been really reduced.Northstar California…. Please bring back a more service oriented experience at the Zephyr Lodge. I paid almost $30 for a hamburger and French fries. No drink. Not a great experience. I expect better from you.
Large lodge where skiers convene for a lunch break or drink. You order by scanning the QR code at each table and pay via phone app. When your order is ready, your number lights up on a digital monitor. You pick up at the window.Food is basically fast food with very limited selections. If you're a season pass holder, you can get 20% off your order.Bathroom is kept very clean. They have outdoor seating. The lodge closes at 3:00 pm.
Atmosphere: 3
Food: 3
Service: 2
When you walk out onto the balcony the door's locked behind you. Their staff was aware of it but apparently having their guests unable to bus their tables seems like a good idea to them