Loved the customer service! Fatima did fantastic job helping me get the best deal. Food was ready super fast and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Anceline Pal
I ordered lunch to go there was no napkins. There’s no utensils.
Atmosphere: 3
Food: 4
Service: 1
Summer Merrill
DON’T WAIST YOUR TIME OR MONEY HERE!!
1/2/2025 My family & I visited the KFC in Turlock. We were saddened to just find out the A&W KFC closed down as we had driven from Modesto to eat there so we went to the Golden State location. Our experience sadly was TERRIBLE! We waited about 20-25 minutes for our food. There was a customer sitting next to my family & I and let the workers know we were waiting for our food still (she said she was a regular and sometimes they forget) Okay, so about 10 minutes after the lady said something we finally get the food. Got 2 combos meals & a kids meal everything was COLD! Not one item we received was fresh, warm, or hot out the fryer. All just OLD COLD food! we start picking at it because my 6 year old is starving. I didn’t even want to go complain after we had just waited so long for our food, and I was so mad that I just spent $32 on trash! I ended up going up to the counter because my husband was missing his nuggets. The worker Patty (I heard someone call her name, that’s the only way I caught her name) did apologize & actually gave me a box of warm nuggets. I had asked her nicely for the receipt and she asks me “ It didn’t print out on the kiosk? I tell her No, it did not. It didn’t even give an option to print out. At the end of ordering all it said was “Email, Text, No Receipt” So no, I did not get a receipt. I ask if she can print it out on her computer because she is looking at my whole order on her screen & she tells me she can’t. I know she wasn’t being truthful & that’s because she probably didn’t want me to give them a bad review knowing I was asking for the receipt. As a former fast food worker I do indeed know you can print out a receipt on the main computer if someone ordered on the kiosk. Besides the whole food ordeal I didn’t understand also why they had so many people working & they’re all standing around talking & had other coworkers just hanging out in the parking lot when there dining area definitely could’ve used a mop and wipe down. I’ve reached out to the corporate office for a refund. Good customer service and hot food to order goes a long way. The way the prices are in this economy I think customers should be getting what they’re paying for! They should’ve kept the A&W KFC open & closed this location. The other location had great customer service & good food. I would give this location zero stars if I could.
Do not spend your money here! I don’t like to post reviews unless I have a really bad experience. However, I ordered the $5 tender box that is supposed to come with 2 sauces. Guess what I didn’t get?!?! ANY SAUCE!!! Not even one!!! How hard is it to include what I paid for?? I didn’t even ask for extra sauce, just wanted the ones that should have come with the meal.
Ana Miller
This review is updated to 5stars from 1 star, manager prepared another order to replace the missing order, added an order for the inconvenience and added a mini-cake for the trouble, I’m grateful. The initial one star was due to an “Order placed with this location and delivered by DoorDash- Order short by one item when I ordered 4 and received 3 - the managers solution was “ come and get it”, now if I wasn’t disabled and if I did request delivery was because I can’t come down and paid for delivery. Bad service all around.”
Food: 4
Service: 5
Bradley Blodgett
This is a good KFC. Everyone is friendly and the food is consistently good.
Young lady working the front and the back made me an amazing sandwich and had great service, i believe her name was Averie. Will be coming back!
Atmosphere: 3
Food: 5
Service: 5
Manuel Nava
I love they're famous bowl with extra gravy i just to love they're original chicken but is not the same anymore.
Atmosphere: 2
Food: 5
Service: 4
Brenda Mcconnell
I stopped going to KFC some years ago because the one I went to didn’t fry the chicken anymore they baked it. Did not like it So I decided to try it again and it was great they do need to go back to the original recipe for the biscuits but the chicken and Mac and cheese and the potatoes and gravy were not bad and I am a picky eater so glad I gave it another try ?
A small but very cute KFC. The staff was super nice and helpful. I got a sandwich that was super tasty and soft. I also didn't know that KFC fries were so good, I need to come back for more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fried Chicken
Max Orozco
Great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Ronald Dean Davis
no one was at the drive thru had to bang on the window to get service ordered 3 famous bowls she said it would be a 5 min wait had me pull in to the 1 slot mind you there was no one behind me I was the only customer ten min go by she brings out the food with 1 spork so I had to go in I walked up to the drive thru window were a worker was outside talking to a parked car instead of asking if I need something she told me to just go inside so I grabbed 2 more sporks I finly get to eat my food and it was cold the cheese wasn't melted then took a bite of chicken and it was hotter than hell the worst 20 buck I ever spent
Loved the customer service! Fatima did fantastic job helping me get the best deal. Food was ready super fast and fresh!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
I ordered lunch to go there was no napkins. There’s no utensils.
Atmosphere: 3
Food: 4
Service: 1
DON’T WAIST YOUR TIME OR MONEY HERE!!
1/2/2025 My family & I visited the KFC in Turlock. We were saddened to just find out the A&W KFC closed down as we had driven from Modesto to eat there so we went to the Golden State location. Our experience sadly was TERRIBLE! We waited about 20-25 minutes for our food. There was a customer sitting next to my family & I and let the workers know we were waiting for our food still (she said she was a regular and sometimes they forget) Okay, so about 10 minutes after the lady said something we finally get the food. Got 2 combos meals & a kids meal everything was COLD! Not one item we received was fresh, warm, or hot out the fryer.
All just OLD COLD food! we start picking at it because my 6 year old is starving. I didn’t even want to go complain after we had just waited so long for our food, and I was so mad that I just spent $32 on trash!
I ended up going up to the counter because my husband was missing his nuggets. The worker Patty (I heard someone call her name, that’s the only way I caught her name) did apologize & actually gave me a box of warm nuggets. I had asked her nicely for the receipt and she asks me “ It didn’t print out on the kiosk? I tell her No, it did not. It didn’t even give an option to print out. At the end of ordering all it said was “Email, Text, No Receipt” So no, I did not get a receipt. I ask if she can print it out on her computer because she is looking at my whole order on her screen & she tells me she can’t. I know she wasn’t being truthful & that’s because she probably didn’t want me to give them a bad review knowing I was asking for the receipt.
As a former fast food worker I do indeed know you can print out a receipt on the main computer if someone ordered on the kiosk. Besides the whole food ordeal
I didn’t understand also why they had so many people working & they’re all standing around talking & had other coworkers just hanging out in the parking lot when there dining area definitely could’ve used a mop and wipe down.
I’ve reached out to the corporate office for a refund. Good customer service and hot food to order goes a long way. The way the prices are in this economy I think customers should be getting what they’re paying for! They should’ve kept the A&W KFC open & closed this location. The other location had great customer service & good food.
I would give this location zero stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich, Crispy Colonel Sandwich Meal, Fried Chicken
Do not spend your money here! I don’t like to post reviews unless I have a really bad experience. However, I ordered the $5 tender box that is supposed to come with 2 sauces. Guess what I didn’t get?!?! ANY SAUCE!!! Not even one!!! How hard is it to include what I paid for?? I didn’t even ask for extra sauce, just wanted the ones that should have come with the meal.
This review is updated to 5stars from 1 star, manager prepared another order to replace the missing order, added an order for the inconvenience and added a mini-cake for the trouble, I’m grateful. The initial one star was due to an “Order placed with this location and delivered by DoorDash- Order short by one item when I ordered 4 and received 3 - the managers solution was “ come and get it”, now if I wasn’t disabled and if I did request delivery was because I can’t come down and paid for delivery. Bad service all around.”
Food: 4
Service: 5
This is a good KFC. Everyone is friendly and the food is consistently good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pot, Fried Chicken, Tenders Flavor Meal
I went on kfc only on Tuesday when they've at $10 bucket with 8 pice of chicken. Any other day is too much expensive
Vegetarian options: No vegan option only chicken
Wheelchair accessibility: Yes wheelchair accessible
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Gravy, Sandwich, Crispy Colonel Sandwich Meal, Fried Chicken, Chicken Box, Tenders Flavor Meal, Spicy Chicken Sandwich Nuggets Big Box Meal, Cole Slaw, Mac & Cheese, Cranberry Lemonade
Young lady working the front and the back made me an amazing sandwich and had great service, i believe her name was Averie. Will be coming back!
Atmosphere: 3
Food: 5
Service: 5
I love they're famous bowl with extra gravy i just to love they're original chicken but is not the same anymore.
Atmosphere: 2
Food: 5
Service: 4
I stopped going to KFC some years ago because the one I went to didn’t fry the chicken anymore they baked it. Did not like it So I decided to try it again and it was great they do need to go back to the original recipe for the biscuits but the chicken and Mac and cheese and the potatoes and gravy were not bad and I am a picky eater so glad I gave it another try ?
Restaurantji Recommends
Love KFC chicken done right ✅️
Atmosphere: 4
Food: 4
Service: 4
Better than Popeyes.
A small but very cute KFC. The staff was super nice and helpful. I got a sandwich that was super tasty and soft. I also didn't know that KFC fries were so good, I need to come back for more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fried Chicken
Great experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
no one was at the drive thru had to bang on the window to get service ordered 3 famous bowls she said it would be a 5 min wait had me pull in to the 1 slot mind you there was no one behind me I was the only customer ten min go by she brings out the food with 1 spork so I had to go in I walked up to the drive thru window were a worker was outside talking to a parked car instead of asking if I need something she told me to just go inside so I grabbed 2 more sporks I finly get to eat my food and it was cold the cheese wasn't melted then took a bite of chicken and it was hotter than hell the worst 20 buck I ever spent
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Gravy
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