Really went downhill in the last couple of years. Pizzas are soggy, the lady who works. the front is rude, the food is not good, and the salad bar is not fresh.
Charlene Brown
Good pizza. Mediocre salad bar. Fun arcade for the kids to spend all the money you'll get them. Service is friendly, but also takes a while (longer than usual for made to order pizza). Overall, highly recommend, but call ahead if you have any time frame at all.
joe
Decent quality pizza! They served our large group quickly!
Manuel Ortega
Pizza Factory did not disappoint. I ordered 2 pizzas ahead of time and although they were very busy, I received my pizzas on time and so fresh. Staff were vocal of their time needed and made me feel like a valued customer. The restaurant had family vibes with salad bar and arcade. I’ll be sure to dine-in next time.
Now down to the good stuff. The pizza was FIRE. My girlfriend and I could not stop raving of how delicious it was. From the crunch, down to the marinara sauce. Toppings were ample and the pizza was baked evenly. 11/10.
We almost want to go back again the next day. Great pizza for cabin fever. We’ll be back for sure.
Kate Nance
The food if great , but Zach is better ! Would return to see Zach!
S F
Ordered for takeout and were told 20 minutes - on arrival were told it would be an additional 15. 25 minutes later they finally gave us our calzone - got back home to discover it was raw (not just underdone, but raw dough) inside. Called and they said their oven time is preset and that's typical of their calzones (!!!!!!). But they did offer to remake our order as a pizza, and this time put it to the front of the queue so it was actually only 20 minutes for the remake. We also tried the bread sticks, which were at least cooked but were pretty bland to our taste.
Food: 1
Service: 4
David Smith
I arrived with my family of 7 and order 11 large pizza. Almost 7 hours later the pizza came out and the waitress attacked me and touched my no no square aggressively
Atmosphere: 1
Food: 1
Service: 1
Ryan Perrin
The food at this restaurant is very nice, but I had to wait 1 hour and a half just to get my pizza, no apology for it taking so long, lots of people came and went with their pizza even though they ordered after me.
Atmosphere: 1
Food: 5
Service: 1
Valentino Reyes
Xtra large combo / wings and things. Yummm. Good job guys, thank you for waiting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Combo
adrian marcoccia
pls dont take away the puncher thingy bc i like it bc i get to punch and get high score ???
I have not had pizza by the slice for a long time, and this was a great and huge slice. We all got what we wanted, and the staff was great.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hawaiian Pizza, Breadstix
Trex Mex
Paid for my pizza online. Went to pick it up and it was right in front of me. The rude lady said I had to wait in line that had 10 people in it instead of just handing me my pizza.
Atmosphere: 3
Food: 3
Service: 1
RUBY KETCHER
Literally went up here for vacation during spring and the food was amazing. 10/10 reccomend on the hot honey pepperoni pizza. Thank me later ?
Atmosphere: 5
Food: 5
Service: 5
C G
I ordered a regular pep pizza for my kids who are very particular about pizza, along with a medium cheese, just in case. Sadly I got the hot honey pep that I did not order. I liked it, but the kids were definitely disappointed. Next time I will triple make sure they know it's a regular pepperoni not the hot honey one, I never agreed to anything with hot honey on it. And I've got 3 kids, I rarely eat out. This was supposed to be a treat. So happy I ordered a plain cheese to be safe. Sadly disappointed
Atmosphere: 4
Food: 3
Service: 4
Jaime Collins
If this place wasn't understaffed or would be an awesome place with awesome pizza and have enough time to take proper breaks
Kid-friendliness: There's an arcade for kids and teens
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Hawaiian Pizza, BBQ Chicken, Large Combo, Cheesy Stix, Garlic Bread with Cheese, Garlic Bread
Really went downhill in the last couple of years. Pizzas are soggy, the lady who works. the front is rude, the food is not good, and the salad bar is not fresh.
Good pizza. Mediocre salad bar. Fun arcade for the kids to spend all the money you'll get them. Service is friendly, but also takes a while (longer than usual for made to order pizza). Overall, highly recommend, but call ahead if you have any time frame at all.
Decent quality pizza! They served our large group quickly!
Pizza Factory did not disappoint. I ordered 2 pizzas ahead of time and although they were very busy, I received my pizzas on time and so fresh. Staff were vocal of their time needed and made me feel like a valued customer. The restaurant had family vibes with salad bar and arcade. I’ll be sure to dine-in next time.
Now down to the good stuff. The pizza was FIRE. My girlfriend and I could not stop raving of how delicious it was. From the crunch, down to the marinara sauce. Toppings were ample and the pizza was baked evenly. 11/10.
We almost want to go back again the next day. Great pizza for cabin fever. We’ll be back for sure.
The food if great , but Zach is better ! Would return to see Zach!
Ordered for takeout and were told 20 minutes - on arrival were told it would be an additional 15. 25 minutes later they finally gave us our calzone - got back home to discover it was raw (not just underdone, but raw dough) inside. Called and they said their oven time is preset and that's typical of their calzones (!!!!!!). But they did offer to remake our order as a pizza, and this time put it to the front of the queue so it was actually only 20 minutes for the remake.
We also tried the bread sticks, which were at least cooked but were pretty bland to our taste.
Food: 1
Service: 4
I arrived with my family of 7 and order 11 large pizza. Almost 7 hours later the pizza came out and the waitress attacked me and touched my no no square aggressively
Atmosphere: 1
Food: 1
Service: 1
The food at this restaurant is very nice, but I had to wait 1 hour and a half just to get my pizza, no apology for it taking so long, lots of people came and went with their pizza even though they ordered after me.
Atmosphere: 1
Food: 5
Service: 1
Xtra large combo / wings and things. Yummm.
Good job guys, thank you for waiting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Combo
pls dont take away the puncher thingy bc i like it bc i get to punch and get high score ???
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have not had pizza by the slice for a long time, and this was a great and huge slice. We all got what we wanted, and the staff was great.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Hawaiian Pizza, Breadstix
Paid for my pizza online. Went to pick it up and it was right in front of me. The rude lady said I had to wait in line that had 10 people in it instead of just handing me my pizza.
Atmosphere: 3
Food: 3
Service: 1
Literally went up here for vacation during spring and the food was amazing. 10/10 reccomend on the hot honey pepperoni pizza. Thank me later ?
Atmosphere: 5
Food: 5
Service: 5
I ordered a regular pep pizza for my kids who are very particular about pizza, along with a medium cheese, just in case. Sadly I got the hot honey pep that I did not order. I liked it, but the kids were definitely disappointed. Next time I will triple make sure they know it's a regular pepperoni not the hot honey one, I never agreed to anything with hot honey on it. And I've got 3 kids, I rarely eat out. This was supposed to be a treat. So happy I ordered a plain cheese to be safe. Sadly disappointed
Atmosphere: 4
Food: 3
Service: 4
If this place wasn't understaffed or would be an awesome place with awesome pizza and have enough time to take proper breaks
Kid-friendliness: There's an arcade for kids and teens
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Hawaiian Pizza, BBQ Chicken, Large Combo, Cheesy Stix, Garlic Bread with Cheese, Garlic Bread
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