I averaged this review at 2 stars as the food tasted great and the staff helped with with the kiosk, however the start of the issues was due to the kiosk. The kiosk doesn't have an option to sub the sauces (nor add) for Chipotle sauce to your items, employee came to help and just stated they would do it since the kiosk wouldn't allow it, then the next issue cropped up, I had a buy one get one on the bean and cheese burritos but the kiosk wouldn't accept the coupon (maybe due to the burritos being bold) again employee helped me and just made the second burrito. So service was great in that part, but should not have been unnecessary. Why I still gave it 1 star on the service was due to the fact it took them nearly 5 minutes to even acknowledge me waiting to try to place an order, and I forgot the dessert on the first order so placed it 2 minutes after my first order, but took 20 minutes after I got my first order to get the desserts (2 piece cheesecake bites and 2 piece churros) went uo to check on it and again took them another 3-5 minutes to acknowledge me standing there. Overall the location was extremely inefficient, employees don't care about inside customers (prolly due to the kiosks, even though they don't work right). Also a few of the chairs and tables were slightly dirty. Noone came put during my 40min visit to check on anything. *visited 3/9/2035 between 5 pm and 6 pm*
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Burrito
Mike Picot
Oof. Went straight thru the organs.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fries, Burrito
Kevin Page
Hostile service. You MUST use the kiosk to place an order. The kiosk is not easy to use, and employees were very inconvenienced to help me.
Dietary restrictions: Mandatory kiosk ordering is user hostile.
Atmosphere: 1
Food: 3
Service: 1
Beverly Enos
Drove thru to pick up a few tacos & burritos.
Dietary restrictions: Will assist.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Taco
Byron Floresramoss
Is nice of the manager to help those who can't used the kiosk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Taco
Johnny Cahan
I receive daily notifications from Del Taco, telling me about their specials, but apparently, none of them are valid at this (29 palms) location. W.T.H. For example, buy one get one free Epic burritos. Bundles starting at $10. Nope, not valid at 29 palms location.
Tyler Derman
Lobby not open in the morning
Atmosphere: 1
Food: 1
Service: 1
Rodney Baker
They often send the wrong food or neglect to add condiments.
They’re forcing kiosk ordering for dine-in and ignore you if you don’t want to use it. Waited five minutes at counter and walked out.
They’re keeping the restaurant clean and food has usually been good, so it’s too bad if you don’t want to take multiple minutes trying to use their touch screen to order.
Atmosphere: 3
Food: 3
Service: 1
Paul Ballantyne
Worst ever
Tiny Bernardino
Went to this location last night just before 10pm. I was rushed into ordering after I had asked for a minute to look at the menu. I order 2 Steak epic fresh guacamole burritos, one with sour cream and one without. I received 1 grilled chicken burrito and one steak epic burrito. Both were cold as if they had been made hours before. The rice was undercooked, the beans were undercooked, there was little to no steak. Absolutely disappointing.
Atmosphere: 1
Food: 1
Service: 1
Dillian
Been waiting 50+minutes for my food in doordash. Their phones don't work either which is cool.
Danielle Davis
29 palms del taco used to be good but over the last few years the whole place has gone down in service, food quality, and employees are usually rude and don't care if they get your order wrong
My food came out hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Very good experience
Atmosphere: 5
Food: 5
Service: 4
I averaged this review at 2 stars as the food tasted great and the staff helped with with the kiosk, however the start of the issues was due to the kiosk. The kiosk doesn't have an option to sub the sauces (nor add) for Chipotle sauce to your items, employee came to help and just stated they would do it since the kiosk wouldn't allow it, then the next issue cropped up, I had a buy one get one on the bean and cheese burritos but the kiosk wouldn't accept the coupon (maybe due to the burritos being bold) again employee helped me and just made the second burrito. So service was great in that part, but should not have been unnecessary. Why I still gave it 1 star on the service was due to the fact it took them nearly 5 minutes to even acknowledge me waiting to try to place an order, and I forgot the dessert on the first order so placed it 2 minutes after my first order, but took 20 minutes after I got my first order to get the desserts (2 piece cheesecake bites and 2 piece churros) went uo to check on it and again took them another 3-5 minutes to acknowledge me standing there. Overall the location was extremely inefficient, employees don't care about inside customers (prolly due to the kiosks, even though they don't work right). Also a few of the chairs and tables were slightly dirty. Noone came put during my 40min visit to check on anything. *visited 3/9/2035 between 5 pm and 6 pm*
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Burrito
Oof. Went straight thru the organs.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Fries, Burrito
Hostile service. You MUST use the kiosk to place an order. The kiosk is not easy to use, and employees were very inconvenienced to help me.
Dietary restrictions: Mandatory kiosk ordering is user hostile.
Atmosphere: 1
Food: 3
Service: 1
Drove thru to pick up a few tacos & burritos.
Dietary restrictions: Will assist.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Taco
Is nice of the manager to help those who can't used the kiosk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Taco
I receive daily notifications from Del Taco, telling me about their specials, but apparently, none of them are valid at this (29 palms) location. W.T.H.
For example, buy one get one free Epic burritos. Bundles starting at $10.
Nope, not valid at 29 palms location.
Lobby not open in the morning
Atmosphere: 1
Food: 1
Service: 1
They often send the wrong food or neglect to add condiments.
Atmosphere: 5
Food: 4
Service: 1
Restaurantji Recommends
They’re forcing kiosk ordering for dine-in and ignore you if you don’t want to use it. Waited five minutes at counter and walked out.
They’re keeping the restaurant clean and food has usually been good, so it’s too bad if you don’t want to take multiple minutes trying to use their touch screen to order.
Atmosphere: 3
Food: 3
Service: 1
Worst ever
Went to this location last night just before 10pm. I was rushed into ordering after I had asked for a minute to look at the menu. I order 2 Steak epic fresh guacamole burritos, one with sour cream and one without. I received 1 grilled chicken burrito and one steak epic burrito. Both were cold as if they had been made hours before. The rice was undercooked, the beans were undercooked, there was little to no steak. Absolutely disappointing.
Atmosphere: 1
Food: 1
Service: 1
Been waiting 50+minutes for my food in doordash. Their phones don't work either which is cool.
29 palms del taco used to be good but over the last few years the whole place has gone down in service, food quality, and employees are usually rude and don't care if they get your order wrong
Atmosphere: 1
Food: 1
Service: 1
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