Ordered chicken strips got hot chicken strips which was not good at I don't know what went wrong this place is extremely busy though
Atmosphere: 3
Food: 2
Service: 2
Katherine Qualls
They didn’t take our full order, the building is not clean, there was multiple cars parked outside that people were living in with a screaming kid, the guy who brought our food was very dismissive and didn’t want to hear what we had to say, just staring off into the distance, when we went back through to order the vanilla milkshake again that was left out I asked about a certain sandwich, we were told we could order the sandwich but specifically only on the website, when I went onto the website, the sandwich was not there, pretty disappointing when we drove and hour 1/2 to get there for a late dinner
Atmosphere: 1
Food: 3
Service: 1
Melinda Hurkey
The young female server on 7/24/25 at 3 pm was not very nice and rude. I’m a senior with my little grandson and I took a while to order and she looked irritated. When I asked about the combo special she acted like she didn’t hear me. It’s my usual stop on the way to the redwoods. I’m never going back there again. She just sealed the deal with the homeless people around there. It was just convenient with gas too.
Atmosphere: 2
Food: 2
Service: 1
martin keyte
Jack in the boxes are supposed to be a 24/7 and this one is not pretty sure it's a requirement for you to be a Jack in The box that you're open 24/7
Atmosphere: 1
Food: 1
Service: 1
Michael Martinez
Keep your Spanish to yourself.
Atmosphere: 4
Food: 5
Service: 5
Keira Boo
They were out of chicken, tacos, egg rolls, and probably other things though the first three were definitely not there.
Atmosphere: 1
Food: 1
Service: 1
Andrew Pierce
Cold Curly Fries , Cold Churros = wasted trip to the Not so Lovely Ukiah Jack in the Box !
Atmosphere: 1
Food: 1
Service: 1
Dann Maxx
Jack in the box in Ukiah, The employees are usually nice with the exception of the women who are in a lousy mood and look very tired, Tables, restrooms and parking lot are usually clean and maintained, The fries are usually luke warm and hard when ordering from the drive trhu, The drinks are refreshing and taste good, on a side note there is a gas station available on the same lot.
Atmosphere: 5
Food: 3
Service: 3
Jose Mendoza
Every time , I go and order jumbo jacks they are made very sloppy, of 15 times I order I only got once right.I call manager but seems like she with sloppy crew too because she said I get what paid . Hopely.the owner get this message and fix this problem because I'm ready call Corporate.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Jumbo Jack
Angelica Aleman
The manager is sloppy and dirty never washes her hands after receiving the money and then goes makes the food I seen her do it multiple times I'm not trying to get sick ....never going there again my burger was half sized missing piece and inside the burger all broken up
Though the service was excellent, the establishment clean and welcoming, and the app program reasonable, the food was neither impressive, nor distasteful. Therefore, I v concluded 4 stars as the current rating I saw fit. I am unfamiliar with the food items at JITB, and give this establishment the benefit of the doubt. Thank you.
Noted: they had a fantastic soda dispensary is unique and very much modernized. It had a touch screen available to select ones beverage of choice and had many different flavor options of Coca-Cola, including cream soda for flavored and lime flavored coke.
Atmosphere: 5
Food: 3
Service: 5
Nicole Estrada
How hard is it to put the freaking sauces in the bag!!! I got mini tacos comes with sauce regular taco should have taco sauce paid extra for freaking sweet and sour. I DID NOT GET ANY SAUCES. This happens way too often. Do freaking better.
Atmosphere: 1
Food: 1
Service: 1
Megan Eaton
My daughter is obsessed with their tacos. She's not a fast food kid at all but here we are
Atmosphere: 5
Food: 5
Service: 5
Phyllis Horneman
Went to the drive thru for two 3 piece orders of egg rolls and 2 milk shakes. I asked how many sauce packets went with each order and was told 2. When I get home there was only one for each order. I asked about the sauce because I was willing to pay if we wouldn't get enough. And we still didn't even get what the order included. Look in your bags before you leave the window!! Seeing is believing. Very disappointing.
Atmosphere: 3
Food: 3
Service: 3
Sarah “Babe” Butler
Good tacos for on the go. The only thing is there's a lotta people hanging around tryin to bum money. Not tryin to bum a taco, I'd give it to em.
Ordered chicken strips got hot chicken strips which was not good at I don't know what went wrong this place is extremely busy though
Atmosphere: 3
Food: 2
Service: 2
They didn’t take our full order, the building is not clean, there was multiple cars parked outside that people were living in with a screaming kid, the guy who brought our food was very dismissive and didn’t want to hear what we had to say, just staring off into the distance, when we went back through to order the vanilla milkshake again that was left out I asked about a certain sandwich, we were told we could order the sandwich but specifically only on the website, when I went onto the website, the sandwich was not there, pretty disappointing when we drove and hour 1/2 to get there for a late dinner
Atmosphere: 1
Food: 3
Service: 1
The young female server on 7/24/25 at 3 pm was not very nice and rude. I’m a senior with my little grandson and I took a while to order and she looked irritated. When I asked about the combo special she acted like she didn’t hear me. It’s my usual stop on the way to the redwoods. I’m never going back there again. She just sealed the deal with the homeless people around there. It was just convenient with gas too.
Atmosphere: 2
Food: 2
Service: 1
Jack in the boxes are supposed to be a 24/7 and this one is not pretty sure it's a requirement for you to be a Jack in The box that you're open 24/7
Atmosphere: 1
Food: 1
Service: 1
Keep your Spanish to yourself.
Atmosphere: 4
Food: 5
Service: 5
They were out of chicken, tacos, egg rolls, and probably other things though the first three were definitely not there.
Atmosphere: 1
Food: 1
Service: 1
Cold Curly Fries , Cold Churros = wasted trip to the Not so Lovely Ukiah Jack in the Box !
Atmosphere: 1
Food: 1
Service: 1
Jack in the box in Ukiah, The employees are usually nice with the exception of the women who are in a lousy mood and look very tired, Tables, restrooms and parking lot are usually clean and maintained, The fries are usually luke warm and hard when ordering from the drive trhu, The drinks are refreshing and taste good, on a side note there is a gas station available on the same lot.
Atmosphere: 5
Food: 3
Service: 3
Every time , I go and order jumbo jacks they are made very sloppy, of 15 times I order I only got once right.I call manager but seems like she with sloppy crew too because she said I get what paid . Hopely.the owner get this message and fix this problem because I'm ready call Corporate.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Jumbo Jack
The manager is sloppy and dirty never washes her hands after receiving the money and then goes makes the food I seen her do it multiple times I'm not trying to get sick ....never going there again my burger was half sized missing piece and inside the burger all broken up
Restaurantji Recommends
Though the service was excellent, the establishment clean and welcoming, and the app program reasonable, the food was neither impressive, nor distasteful. Therefore, I v concluded 4 stars as the current rating I saw fit. I am unfamiliar with the food items at JITB, and give this establishment the benefit of the doubt. Thank you.
Noted: they had a fantastic soda dispensary is unique and very much modernized. It had a touch screen available to select ones beverage of choice and had many different flavor options of Coca-Cola, including cream soda for flavored and lime flavored coke.
Atmosphere: 5
Food: 3
Service: 5
How hard is it to put the freaking sauces in the bag!!! I got mini tacos comes with sauce regular taco should have taco sauce paid extra for freaking sweet and sour. I DID NOT GET ANY SAUCES. This happens way too often. Do freaking better.
Atmosphere: 1
Food: 1
Service: 1
My daughter is obsessed with their tacos. She's not a fast food kid at all but here we are
Atmosphere: 5
Food: 5
Service: 5
Went to the drive thru for two 3 piece orders of egg rolls and 2 milk shakes. I asked how many sauce packets went with each order and was told 2. When I get home there was only one for each order. I asked about the sauce because I was willing to pay if we wouldn't get enough. And we still didn't even get what the order included. Look in your bags before you leave the window!! Seeing is believing. Very disappointing.
Atmosphere: 3
Food: 3
Service: 3
Good tacos for on the go. The only thing is there's a lotta people hanging around tryin to bum money. Not tryin to bum a taco, I'd give it to em.
Atmosphere: 1
Food: 4
Service: 3
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