Starbucks
Plaza Retail Center, 1212 Airport Park Blvd, Ukiah
(707) 467-9637
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Service was extremely slow. Took almost a half hour to get a flat white!
Atmosphere: 4
Food: 5
Service: 3
I'm not a coffee drinker so maybe this is a normal thing...
I picked up some drinks for me and a friend. When I opened mine up to have it cool down, I noticed it wasn't a full cup, maybe 1/4 below the top of the cup. Out of curiosity, I asked my friend to check their level. Both cups weren't full, about the same amount away from the top of the cup. I took a photo for reference. Is this a normal thing when you order coffee drinks from Starbucks?
Atmosphere: 2
Service: 4
The customer service is what you would expect from a Starbucks, friendly, polite, and fast. But from my experience the quality of drinks that are made here aren’t what you would expect or certainly pay for. Pumps of flavor seem to not be what the recipe calls for and shots are always watered down significantly. Now this is just from my experiences here and I hope that yours are better than what all of mine have been from this Starbucks location. I’m a prior regional manager and I’m familiar with what the drinks are supposed to taste like and what they aren’t. Perhaps slow down a little bit. Trust me if the drink is perfect, no body is going to care about waiting a little bit longer.
Atmosphere: 5
Food: 2
Service: 4
This Starbucks is understaffed by inattentive baristas who don’t care about the customers. I have routinely waited here 10 to 20 minutes for an online order. Management clearly doesn’t care about the customer experience and maximizing profits at the expense of creating a nice atmosphere where people want to go. I don’t feel like it’s completely is the barista‘s fault because they are they are overworked/understaffed but in a way it is their fault for not noticing when customers are waiting for an excessively long amount of time. Do not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
I came in around noon today And I was the only customer in the store. There was three girls working the window. I waited for about 15 minutes and they never came to the register to take my order. They looked at me a couple times and said it would be a few minutes, They'll be right there, but it never actually happened. I left and went to one of the better Starbucks in town.
Atmosphere: 1
Food: 1
Service: 1
Had to stop coming here. I know you get plenty of other customers but it seems that they get the drinks wrong 75% of the time. Or I get someone else’s food and drink. Slow down please and repeat what the customer ordered so you don’t just hand out random food. And also if I say I want coconut milk three times when ordering but pull up and get a drink with cow milk -of course I’m gonna be upset. I’m lactose intolerant, it’s very painful and don’t want to decorate my pants with cr@p. It’s not fun.
Atmosphere: 3
Food: 3
Service: 1
Pumpkin spice cold brews so tasty 😋
Atmosphere: 4
Food: 4
Service: 4
They are more worried about drive thru times than quality of the drink. I order a chai with cold foam
And they didn’t hardly blend the cold foam, they want to make it as fast as possible and get the car out of the window.
Atmosphere: 2
Food: 1
Service: 1
I love this Starbucks over any Starbucks I have ever been too because the staff is full of efficient angels! Every single time I have been here it has been nothing but the best experience! I was not feeling like myself today when I pulled up to the drive through to order a hot green tea. My girl was in today it’s the same girl that makes me feel excited to be ordering. She informed me there are multiple green teas (I had no idea on variety) and when I ordered my usually spinach wrap she asked if I would like to try the avocado spread with it, yes please! The combo was perfect never would have thought of it! She is always welcoming and excited to be there which makes a huge impact on the customers in the best way. When I pulled up to the drive thru my other girl was there she is on top of it too! I never have to ask for anything extra because she knows what I want before I even ask and is always there to greet me with a smile. Starbucks this staff you have right now at this location is phenomenal! It’s hard to find good quality customer service these days but these ladies working here are over qualified and go beyond expectations every single time! Very grateful for all the good experiences. Thank you Airport Park Blvd Staff! Love your green tea, spinach wrap, avocado spread girl! See you soon!
Kid-friendliness: Always kind and friendly! I wish I knew the names of the main girlies that always help me they are the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappucino, Egg White & Roasted Red Pepper Egg Bites
Starbucks always gets five stars in my book. I love their stuff
Restaurantji Recommends
Great coffee
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Frappucino
All the plugs are covered which is very disappointing. Not a good spot to work at.
Atmosphere: 3
Food: 4
Service: 4
It sucks go to black oak
It's a starbucks ?
The staff are always kind and working really hard
Atmosphere: 4
Food: 3
Service: 4
I loved
Atmosphere: 5
Food: 5
Service: 5
Loading...