Dragon House
31870 Alvarado Blvd, Union City
(510) 477-8868
Recent Reviews
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Ate here today. I always pre calculate my price so I know what to pay . They over charge me by $15. My total order should be $65 for 5 items. My bill came to $91. I ask for item receipt and she print out sub total, total, tax and tip. No line item. You know when someone's crooked. Sorry will not eat here again. Watch your bill. I could make use of $15 better than being scammed by rude waitress. Will not eat here again. I will write nice letter to BBB and city of U. C.
Atmosphere: 1
Food: 1
Service: 1
The food was very delicious and the customer service was Amazing
Atmosphere: 5
Food: 5
Service: 5
Good food, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I just had the WonTon soup, which was good.
Atmosphere: 3
Food: 5
Service: 5
I been eating there for almost 2 years .
2 days ago receipt/bills addition was wrong .
I told waitress total amount was counted wrong .
I told her I don't mind paying for a few cents more.
I just wanted to let you know.
She raised her voice and she kept saying it was right even though I used my phone calculator added in front of her ,
she got angry and she still keep saying it was right .
Folks be careful how they add your bills when you go eat there .
We all have to work for our money .
Careless people and rude women are working there .
i will never go eat there again.
Atmosphere: 1
Food: 5
Service: 1
Food was not good ordered fried chicken was not Done soup didn’t have much vegetable's horrible experience
Food: 1
I tried the house special crispy noodles and it tastes so good and I recommend going here again.
Atmosphere: 5
Food: 5
Service: 5
Always good. Every time. Shhhhh.
A friend and I came here for lunch, and the experience was terrible from the start. When I asked a simple question about a dish, the server acted annoyed. Our entrees even came out before the appetizer.
When I asked for chili oil, the woman at the register snapped, “NO MORE CHILI OIL, JUST SAUCE ON THE TABLE” (which was just Sriracha). Her rude tone made it clear she didn’t care if she was being disrespectful. We let it slide, thinking maybe she was having a bad day, and tried to enjoy our meal.
The whole time we were eating, neither of the two women working the front bothered to check on us not even to refill our water. Instead, they stood around chatting with each other and shooting us dirty looks. (Mind you the place was not packed just two tables so it wasn't like they were too busy to bring us water).
When it was time to pay, my friend placed a to-go order for her mother. The server asked who was paying, and I said I’d cover everything together. She asked again, then insisted I pay first. Fine. I ran my card and purposely selected no tip. Immediately, she had the nerve to ask, “You pay tip cash?” I told her absolutely not you didn’t check on us once, not even for water, so no tip. She looked shocked, confused, and angry all at the same time, then said something to the other rude woman and told us to wait.
Even another customer waiting for takeout commented about how they push for tips here even on to-go orders. We both agreed: ridiculous. Tips are earned, not demanded. I don’t mind tipping for good service, but I refuse to give my hard earned money to people who are rude and dismissive.
If I could give zero stars, I would. Do yourself a favor and skip this place if you wan't to avoid bad customer service and disrecpect for not tipping.
Atmosphere: 1
Service: 1
Food was great here. Friendly
Restaurantji Recommends
Holy smokes, this food is DELICIOUS, flavor amazing, presentation is great, service was fast and nice. Would recommend and will definitely be back!
it was great our waiter was very nice and attentive and food was amazing! I personally recommend getting the pork mushu and salt and pepper calamari!!!
I have been a long time customer and I'm going back. We just picked up our order and it's disappointing. The large soup used to come in one large and small containers, now it's just one container. The meat in the orange chicken is dry. Broccoli beef is okay. They just lost my business!
Allway. Good
The food is always good!
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