Gong Cha

Name: Gong Cha
Address: 31812 Alvarado Blvd, Union City, California, 94587, US
Telephone: (510) 431-3166
Price range: $
Rating: 3.8

$ • Bubble Tea, Coffee Shops, Pet Friendly

Hours:
31812 Alvarado Blvd, Union City
(510) 431-3166

Menu Order Online

About Gong Cha

Gong Cha is a bubble tea shop offering a standard menu along with seasonal specials, such as Pistachio White Chocolate Milk Tea with Pistachio Foam and special gingerbread person shaped containers. Reviews note the drinks are generally good, with specific praise for the Pistachio drink described as sweet and addicting, the Brown Sugar boba called smooth and flavorful, and the oolong milk tea found to be perfect. The Thai Tea is also noted as solid, and the strawberry milk tea with boba is a favorite for some. The boba itself receives compliments for being nice and soft.

The location features a clean interior, though some note a strong smell of cleaning products. It is a small place with limited seating. Service is primarily via self-service kiosks, with no workers consistently at the front, making the experience feel efficient but sometimes impersonal. Orders are prepared quickly, often within minutes, and the system allows for full customization of sweetness, ice, and size, including an XL option considered a good value. Payment is card-only, and a rewards program offers discounts.

The shop is located in a shared parking lot that can be very busy and challenging to navigate, with reports of it being packed and having impatient drivers. While the drinks are well-liked, some customers feel the prices are surprisingly high, with toppings costing extra and standard drinks often exceeding six dollars. Overall, Gong Cha is viewed as a good spot for a tea fix, particularly for those in the area, though the rising costs and minimal customer interaction are noted.