Failure to address their closure on Google. Came up the mountain for this ?
Atmosphere: 4
Food: 5
Service: 1
Sarena S.
This Cinnabon location is my go to. If you're not into the whole chewy gooey (uncooked) center you'll love this place. Their Cinnabons are cooked through and through, no questions on if it's thoroughly baked. Service was great, always friendly with pleasant conversation. All though the line is sometimes long, they get you in and out.
Bruce K.
I've seen these places in every mall but have never tried them. The other night, I was in the mood for a sweet and this location was open late so I ordered via DoorDash. I got the classic and the smaller version. Eight bucks for a cinnamon thing is kind of obscene as is six bucks for the smaller version. Anyway, they both arrived safe and sound about thirty minutes later. I don't know what I was expecting really, but I began with the large version, the classic. I never think anything can be TOO sweet but the frosting was really, really sweet. The whole thing seemed like maybe it had been sitting there like so much fish for a few hours because it just didn't seem fresh. I stopped eating it about two-thirds through, and I trashed the other one. I hate leaving this kind of review, but you have to call it as you see it and I've called it as I've seen it (or tasted it). Don't need to ever have one of these again, but it's good that I at least finally tried one.
Sebastian Rivas
Only accepts cash but not all cash. Rough way to run a business.
Melissa Guttormsen
Expensive. Tasted OK
Samantha C.
My cinnamon roll was hard and stiff. It wasn't warm and it was crunchy in some places. Don't go to the Cinnabon at Universal!
Jeff K
Purposely does not put enough icing on the buns and charges you an extra dollar for icing on the side.
Tiana C.
I've walked past Cinnabon a few times while visiting CityWalk and it always smells amazinggg. I was craving something sweet and finally decided to try the Caramel PecanBon and let me tell you it was BOMB! It was freshly made and still warm and ooeygooey when I bit into it and has layers of caramel, caramel frosting, and chopped pecans sprinkled on top that add the perfect crunch combined with the soft doughy cinnamon roll. It wasn't busy and the service was quick as I received it within 5 minutes of waiting. A little pricey, but honestly worth it for the size and quality.
Nomar Bayaua
Was standing in the store for a while. No one seem to attend or we are being ignored. First time with this type of service being a loyal Cinnabon customer.
Horrible service.My friends and I came here after a day at Universal Studios and it was rude service, dry Cinnabon, and sky high prices. $2 for a small thing of cream cheese, like really? My cinnabon is dry, and the least they could do is add more cream cheese frosting without having us pay for it.They barely, and I mean barely reheated this cinnabon.
Dinorath Rosales
I love Cinnabon. But unfortunately today it was dry. But that's OK. Until next time.
Francine L.
If you love the flavor of cinnamon you will enjoy Cinnabon. This is a place that I grew up loving and enjoying eating at. But for some reason when I had this Cinnabon it wasn't as how I used to have it before! I don't feel like it has enough cinnamon in it. They are generous with the frosting but still, it just isn't as good as it use to be. The bun itself was also very dry and a little bit on the harder side so not sure if it was because it was too late or what the reason was. Kind of sad that it turned out that way. I wish it had the same taste and flavor as I remembered it used to be.
Sabina Sh.
Sergio is the best! Thank you so much for being accommodating, kind and super nice.Always order from this location!
Magda N.
Terrible cinnabon. Staffs are lazy and slow. The cinnamon roll was tough and dry on the outside. You can probably enjoy more once you get to the center. The sugar and fat probably makes this product ok. Waste of 8 bucks. There were 3 staffs who were working and looks like mostly just standing arounds. No napkins on the counter and we had to ask for them. We were like 6ft apart but they refused to make eye contact. No seats either. You'll have to stand around eating.
Failure to address their closure on Google. Came up the mountain for this ?
Atmosphere: 4
Food: 5
Service: 1
This Cinnabon location is my go to. If you're not into the whole chewy gooey (uncooked) center you'll love this place. Their Cinnabons are cooked through and through, no questions on if it's thoroughly baked. Service was great, always friendly with pleasant conversation. All though the line is sometimes long, they get you in and out.
I've seen these places in every mall but have never tried them. The other night, I was in the mood for a sweet and this location was open late so I ordered via DoorDash. I got the classic and the smaller version. Eight bucks for a cinnamon thing is kind of obscene as is six bucks for the smaller version. Anyway, they both arrived safe and sound about thirty minutes later. I don't know what I was expecting really, but I began with the large version, the classic. I never think anything can be TOO sweet but the frosting was really, really sweet. The whole thing seemed like maybe it had been sitting there like so much fish for a few hours because it just didn't seem fresh. I stopped eating it about two-thirds through, and I trashed the other one. I hate leaving this kind of review, but you have to call it as you see it and I've called it as I've seen it (or tasted it). Don't need to ever have one of these again, but it's good that I at least finally tried one.
Only accepts cash but not all cash. Rough way to run a business.
Expensive. Tasted OK
My cinnamon roll was hard and stiff. It wasn't warm and it was crunchy in some places. Don't go to the Cinnabon at Universal!
Purposely does not put enough icing on the buns and charges you an extra dollar for icing on the side.
I've walked past Cinnabon a few times while visiting CityWalk and it always smells amazinggg. I was craving something sweet and finally decided to try the Caramel PecanBon and let me tell you it was BOMB! It was freshly made and still warm and ooeygooey when I bit into it and has layers of caramel, caramel frosting, and chopped pecans sprinkled on top that add the perfect crunch combined with the soft doughy cinnamon roll. It wasn't busy and the service was quick as I received it within 5 minutes of waiting. A little pricey, but honestly worth it for the size and quality.
Was standing in the store for a while. No one seem to attend or we are being ignored. First time with this type of service being a loyal Cinnabon customer.
Friendly and efficient staff
Restaurantji Recommends
Horrible service.My friends and I came here after a day at Universal Studios and it was rude service, dry Cinnabon, and sky high prices. $2 for a small thing of cream cheese, like really? My cinnabon is dry, and the least they could do is add more cream cheese frosting without having us pay for it.They barely, and I mean barely reheated this cinnabon.
I love Cinnabon. But unfortunately today it was dry. But that's OK. Until next time.
If you love the flavor of cinnamon you will enjoy Cinnabon. This is a place that I grew up loving and enjoying eating at. But for some reason when I had this Cinnabon it wasn't as how I used to have it before! I don't feel like it has enough cinnamon in it. They are generous with the frosting but still, it just isn't as good as it use to be. The bun itself was also very dry and a little bit on the harder side so not sure if it was because it was too late or what the reason was. Kind of sad that it turned out that way. I wish it had the same taste and flavor as I remembered it used to be.
Sergio is the best! Thank you so much for being accommodating, kind and super nice.Always order from this location!
Terrible cinnabon. Staffs are lazy and slow. The cinnamon roll was tough and dry on the outside. You can probably enjoy more once you get to the center. The sugar and fat probably makes this product ok. Waste of 8 bucks. There were 3 staffs who were working and looks like mostly just standing arounds. No napkins on the counter and we had to ask for them. We were like 6ft apart but they refused to make eye contact. No seats either. You'll have to stand around eating.