Cletus' Chicken Shack

Ordered the grilled chicken. Overcooked and chewy. Not good at all. Wife ordered chicken tenders, also overcooked. If all you serve is a chicken plate you’d think it could be cooked correctly.

Atmosphere: 2

Food: 2

Service: 2

The food was not great. We got the chicken waffle and the waffle had a weird taste to it. There were tons of people which made it a little chaotic. The dinning room helper was nice and came around asking others if they were okay and needed anything however there were only one helper and many if not all of the tables were completely filthy. Very understaffed for a place this constantly busy. Lots of Simpsons in the atmosphere so that part was good.

Atmosphere: 3

Food: 1

Service: 2

It doesn’t get much better than this as far as amusement park food goes. I ordered the chicken and waffles sandwich and it was delicious. The atmosphere was incredible; there were fun Easter eggs in every corner and every tv had Simpsons clips on it. I’ve always loved Cletus and this restaurant really brings his character to life. Also: when you first get inside, look up.

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Chicken and Waffle Sandwich

There was a line, but the food came out quickly.

Atmosphere: 3

Food: 3

Service: 3

My family and I visited this restaurant today and unfortunately, our experience did not meet expectations. The dishes were not as advertised, which was disappointing. More concerning, however, was that my sister was served a piece of undercooked chicken and accidentally took a bite. As a result, our entire family felt unwell after the meal.

While I chose not to address this at the time, as I didn't want to cause any discomfort, I believe it's important for the restaurant to be aware of these issues. Food safety and quality should always be a priority, especially given the price. I hope this feedback helps improve future experiences for others, but sadly, I wouldn’t feel comfortable recommending this place at the moment.

Food: 1

The food is just unseasoned, the coke fountain is not properly configured, so the drinks are awful. Not worth coming at all

Atmosphere: 4

Food: 2

Service: 4

The chicken strips + fries combo is the same as elsewhere in the park. It’s a reasonably well sized meal to share between two people at one of the cheaper items on the menu

Atmosphere: 4

Food: 4

Service: 3

worst taste

Atmosphere: 2

Food: 1

Service: 1

the sandwich good, finally non-fried chicken. The salad a little less. On a positive note, Coca Cola is carbonated, unlike many other places.
Environment not very clean but perhaps due to too much crowding

Atmosphere: 4

Food: 4

Service: 5

Ate there today 8/22/24. I tried the chicken fingers with fries. The fries were meh, and the chicken was dry and hard. I felt like it was setting under the heater for at least 20 mins before I ordered. Not worth 15.99. I'll never eat there again.

The food is average. Be careful, they will do a charity round up on your total without your permission.

Atmosphere: 1

Food: 1

Service: 1

Extremely busy, loud, expensive, and slow. Chicken and fries were decent, but I would recommend going somewhere else in the park or nearby outside the park.

The theming of the restaurant and surrounding area is cool. I think I would suggest doing mobile ordering for this place so you don't get stuck in the long line.

Vegetarian options: Not really any vegetarian options available. Every dish is chicken. There are fries vegans could eat.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chicken Strips and Fries

My family and I visited Universal Studios Hollywood on July 19. We went when it opened and ate snacks for breakfast so we could get on rides early. We ate lunch around 10:30 at Cletus Shack. We really enjoyed our chicken tender platters which were piping hot with tasty fries and corn. I’m use to prices at the park and will say we got our money’s worth. 4 nice chicken tenders and good honey mustard sauce. It was cool inside and lots of other families eating too. I would recommend since it was one of our better food experiences at a theme park.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken Meal

There were a lot of people so the line was a bit long, but the food came out quickly after ordering and it tasted good. The price was okay considering it was inside the park.

Atmosphere: 5

Food: 5

Service: 4

Terrible. Value is -25 stars.

Atmosphere: 2

Food: 1

Service: 2