Jurassic Cafe

unhygienic food conditions and rude staff . ordered 3 beyond meat burgers they brought out only one after a 20 min wait and said they were out. Then when i mentioned that we ordered 3 burgers they said we can’t make the other two and we have not charged you for it anyways and shrugged. No sorry nothing. Quality of food is also bad to compound all
this

There is no excuse for the food at this place. Universal needs to do better

Atmosphere: 1

Food: 1

Service: 2

Lousy and overpriced. I would try all other park options before this one. Cold fries. Wet lettuce. Awful patty. Plastic cheese. Missing the very basics of a decent cheeseburger and fries.

Atmosphere: 2

Food: 1

Service: 1

Long queue. Very BAD STAFF: some count the weight of your food and so remove some fries, others act very slow and do an uneffective service. Fries were scarcely fried and 20dollars to access the fontain of sodas. 6 dollars for a 90% ice in the glass of cola.

Atmosphere: 1

Food: 1

Service: 1

The worst BBQ sandwich I've ever had. The pulled chicken was dry with zero flavor. The bun was stale. Fried were cold. At $16, this was nothing short of highway robbery.

Atmosphere: 3

Food: 1

Service: 3

Warning: All of their food contains high-fat pork. If you are allergic to pork or are a Muslim, avoid this restaurant immediately.

Food sucks for the price the burger is too dry and the meat taste like a soy burger and the fires are dry and boring . The smoked turkey leg is too greasy and you will get a better one at Disney .

Atmosphere: 3

Food: 1

Service: 2

Food was SO bad, no flavor at all. The chicken wing tasted dirty and flavorless. Thankfully they let me replace it for some tenders…Even the chicken tenders were bad…how do you mess that up?

Atmosphere: 2

Food: 1

Service: 2

My boyfriend has dietary restrictions and the staff were SO helpful! We asked about the turkey leg, because those sometimes have surprising ingredients and we weren't sure if there was really anything else my boyfriend could eat. The chef brought out the whole ingredients list and confirmed it was safe! I didn't catch their name, but I am so grateful to the chef with the gauges for their help. THANK YOU!!! Eating out is so stressful for us, but this made our experience so much better. We'll be back!

I ordered 2 burgers and paid $46 thinking it was going to be good instead I was given a school lunch burger the meat was hard and gross the tomato had hard pieces in it and they put a crap tone of lettuce to try to cover it up definitely don’t recommend.

Atmosphere: 2

Food: 1

Service: 3

Disappointing to say the least, the burgers reminded me of school lunch. I expected more having spent $50 for two people.

Atmosphere: 1

Food: 1

Service: 3

The queue was super long between 2 and 3pm. Spent close to an hour waiting. The menu was limited in size, and it was a kind of chaotic experience. There was probably a hundred people in line or eating. I got the Apex Predator (smoked turkey leg with fries) and it was ok. The fries were boring and dry. When you take the price into account, it wasn't worth it. The napkins were horrible quality and kept sticking to my fingers because of the turkey leg grease, and you didn't get a proper plate because there are so many customers, so it was prone to go flying at any gust of wind.

Atmosphere: 2

Food: 3

Service: 2

First time going to Universal with my family and we were really excited but coming to this restaurant was the worst experience we have had and we had a terrible experience at Disneyland also. The customer service was beyond disrespectful, the food was expensive for the portion they gave us and to top it off the cashier was rude as well and when asked for Manager (Serena) they were no where to be seen until we left.

I already have low expectations for amusement park restaurants, so I am thoroughly whelmed by the food here. You get to eat in-between waiting in lines for a slightly expensive price. 5 tenders for the Pterodactyl Claw meal is not bad.

The food was good I recommend getting the Tyranno bite it's pretty good and good service. Also it was easy to find a seat to eat your food