This place has gone down hill the past 2 years. They raised prices but also started cutting cost on giving less portion and not providing the same service as in mixing sauces with the condiments. Me and my company, family and friends would eat here weekly but this past year we slower down since quality dropped I usually don't leave previews but I had to take the time today to say you lost our business with this cheap.portion you're serving to gain moreover profit.
Atmosphere: 2
Food: 2
Service: 3
Robert Taracena
4 pieces of ahi tuna. For what you pay and what you get is not worth it. I regret paying $15. Go to the ahi poke in Rancho Cucamonga off foothill by the target. Portions are a lot more and taste better. Will not come again. Management needs to do something about this portions. The guy serving me was scare to even put more salad on the bowl he took some out. I was like “Never coming back here again.
Atmosphere: 2
Food: 1
Service: 2
Arthur Barron Jr
What a disappointment I ordered online said 10 minutes, I got there exactly on time and see 1 bowl of mine made but the other wasn't. They decided to help someone else instead and when it came to MY Bowl for some reason he put the rice and poki separate.....and there's so much rice it doesn't even fit in the bowl I have to put it in a Tupperware bowl big enough to fit it!.....also he forgot a lot of things to my order......please do your job correctly and take 1 customer at a time and just don't push aside online orders when real people come in......I wish I could do no stars , this is the reason why I haven't been here in over 4 YEARS!!!!
Atmosphere: 1
Food: 2
Service: 1
Edwin Rubio
Everything was great, but the atmosphere left a little to desire. Given the location, I expected a cleaner area. And more comfortable place to dine in.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: 2 Scoop Combo, Spam Musubi 1
Shari Dalton
The staff at the Mountain Ave in Ontatio are Amazing ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Scoop Combo
Jeanna Macrina
The food was great- but the best part of the experience was Jorge, who helped us. Excellent customer service. I will return because of him. He deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Kelsey Rose Trott
I love this place I go almost 4 times a week... The salmon is always good and I love their spam musubi. I always get pickled radish, kimchi, masago, and the krab meat with eel sauce, spicy mayo and sesame seeds... It's so good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Scoop Poke Bowl
Brandon M
This place was pretty good, the fish was fresh, didn't smell bad, the veggies were clean and cold, and the place was actually very clean. The lack of care was my only problem. Placed a pickup order online like 20 mins before I got there, the order confirmation said it would be ready and waiting for me at 3, I get there at 3, wait for around 5 mins for the employee to finish serving the person in front of me in line, 100% fine, I'll be patient. But I did expect my order to be waiting in a fridge or under the counter, even in the back set up, I wanted to be in and out in 5 minutes. A second employee comes out of the back to assist, asks me what I want, I tell her I'm the online order for pickup....."we have an online order?" ....... cue looking back at the printer and asking 'how long has this order been here?' I'm like..... 20ish minutes ... which is how long it took her to make the order..... so I spent longer waiting in the restaurant than I had waited after placing the order to come in to pick it up.... totally get that it could have been a 1 off, but they didn't seem that bothered by it either....
Saw this place in the parking lot during a business stop. Figured a quick meal wouldn't hurt. Surprised how clean and friendly the place was. Fast service and freshest musubis I have had. Cooked to order, not wrapped waiting to be reheated. Will need to try other items next time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spam Musubi
Jen Lz
Overall we love the wuality of fish. We frequent this location. Sometimes they forget our dressings on the side though, so check before you leave!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Seafood
Kevin Chen
This is a delicious and reasonably priced Hawaiian meal
My boyfriend and I got FOOD POISONING from here.
Atmosphere: 4
Food: 1
Service: 4
Very stingy with their portions. Not coming back
This place has gone down hill the past 2 years. They raised prices but also started cutting cost on giving less portion and not providing the same service as in mixing sauces with the condiments. Me and my company, family and friends would eat here weekly but this past year we slower down since quality dropped
I usually don't leave previews but I had to take the time today to say you lost our business with this cheap.portion you're serving to gain moreover profit.
Atmosphere: 2
Food: 2
Service: 3
4 pieces of ahi tuna. For what you pay and what you get is not worth it. I regret paying $15. Go to the ahi poke in Rancho Cucamonga off foothill by the target. Portions are a lot more and taste better. Will not come again. Management needs to do something about this portions. The guy serving me was scare to even put more salad on the bowl he took some out. I was like “Never coming back here again.
Atmosphere: 2
Food: 1
Service: 2
What a disappointment I ordered online said 10 minutes, I got there exactly on time and see 1 bowl of mine made but the other wasn't. They decided to help someone else instead and when it came to MY Bowl for some reason he put the rice and poki separate.....and there's so much rice it doesn't even fit in the bowl I have to put it in a Tupperware bowl big enough to fit it!.....also he forgot a lot of things to my order......please do your job correctly and take 1 customer at a time and just don't push aside online orders when real people come in......I wish I could do no stars , this is the reason why I haven't been here in over 4 YEARS!!!!
Atmosphere: 1
Food: 2
Service: 1
Everything was great, but the atmosphere left a little to desire. Given the location, I expected a cleaner area. And more comfortable place to dine in.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: 2 Scoop Combo, Spam Musubi 1
The staff at the Mountain Ave in Ontatio are Amazing ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Scoop Combo
The food was great- but the best part of the experience was Jorge, who helped us. Excellent customer service. I will return because of him. He deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
I love this place I go almost 4 times a week... The salmon is always good and I love their spam musubi. I always get pickled radish, kimchi, masago, and the krab meat with eel sauce, spicy mayo and sesame seeds... It's so good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Scoop Poke Bowl
This place was pretty good, the fish was fresh, didn't smell bad, the veggies were clean and cold, and the place was actually very clean. The lack of care was my only problem. Placed a pickup order online like 20 mins before I got there, the order confirmation said it would be ready and waiting for me at 3, I get there at 3, wait for around 5 mins for the employee to finish serving the person in front of me in line, 100% fine, I'll be patient. But I did expect my order to be waiting in a fridge or under the counter, even in the back set up, I wanted to be in and out in 5 minutes. A second employee comes out of the back to assist, asks me what I want, I tell her I'm the online order for pickup....."we have an online order?" ....... cue looking back at the printer and asking 'how long has this order been here?' I'm like..... 20ish minutes ... which is how long it took her to make the order..... so I spent longer waiting in the restaurant than I had waited after placing the order to come in to pick it up.... totally get that it could have been a 1 off, but they didn't seem that bothered by it either....
Atmosphere: 5
Food: 4
Service: 2
Restaurantji Recommends
Delicious and excellent service
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Variety of veggies
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Scoop Poke Bowl
Saw this place in the parking lot during a business stop. Figured a quick meal wouldn't hurt. Surprised how clean and friendly the place was. Fast service and freshest musubis I have had. Cooked to order, not wrapped waiting to be reheated. Will need to try other items next time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spam Musubi
Overall we love the wuality of fish. We frequent this location. Sometimes they forget our dressings on the side though, so check before you leave!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Seafood
This is a delicious and reasonably priced Hawaiian meal
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