Chipotle Mexican Grill
2057 Base Line Rd, Upland
(909) 256-0908
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I should have known not to order from here based on the way the food looked !! The sour cream and queso were crusty. The meat was super dry looking, and everything looks like it was sitting for days. I ordered a chicken quesadilla and I guess they don’t know how to clean their grill because I had black debris all over my quesadilla. Absolutely disgusting. Never eating at this chipotle again.
Atmosphere: 1
Food: 1
Service: 1
Ordered two bowls with and were told by server of rice restriction to no more than 2 spoonfuls of rice. We were told of limit and referred to manager if we had any problems. I asked the manager when these restriction changes took place because extra rice portions is included at no extra charge based on advertising. Manager corrected what server lied about and said it only applied to kids meals. After server was corrected, she rolled her eyes as though she did not give a hoot about whether this customer or others that I come across would be affected by her false statements. For 10-12 dollars per bowl, I always appreciated a little more rice, which is inexpensive to store in comparison to the small protein portions that are served….How not to keep customers and their friends.
Atmosphere: 1
Service: 1
Terrible location. They short you on everything. Charge extra for everything. Management squeezing out every penny. Terrible culture. The worst experience I have ever had at a chipotle.
Atmosphere: 1
Food: 1
Service: 1
My experience at this Chipotle has restored my desire to visit Chipotle. I stopped eating at Chipotle a few years ago because the Barbacoa was mostly fat and gristle. I usually threw all of the meat out.
Today, however, the barbacoa was delicious! Meticulously prepared with no fatty chunks. If it continues like this Chipotle may become a regular thing for my family! Staff was also really nice.
They're very cheap with the food. They're barely give you meat. We spend over $12 for a plate, and we can pay a chicken from costco $6 dollars.
Atmosphere: 2
Food: 2
Service: 1
This restaurant holds the record for smallest portions of all Chipotle restaurants I've visited.
They were very rude and acted like we were an interruption to their evening.
I’ve been here countless times and have always gotten enough good in my bowl. Recently this location gave an overflow of food in one of the bowls we got. The Chipotlane is super convenient. This location is super clean. 5/5 stars.
Honestly, I don’t know how it’s not a 5 star review across the board. I live .6 miles from a chipotle and I still choose to drive 12 miles to this chipotle!
I’ve been coming here for 2 years and I don’t know what they’re doing but keep it up!
Food is always good, hot, and consistent.
Everything is cleaned and well organized almost always while other chipotles (won’t drop locations) are dirty, especially the buffet bar when I feel like that’s where it should be the cleanest!
Keep it up you guys!
Excellent
Restaurantji Recommends
This place had the worst food. Ordered chicken bowl with rice (BAD), beans, chicken (bland), guacamole (horrible). Only ate half cause tasted so bad I was afraid I might get food poisoning. Didn't but will NEVER go to this place again.
Atmosphere: 2
Food: 1
Service: 2
The food is good and the restaurant is clean. However, they give small portions and when you ask for more, they say that you have to pay for it. I understand paying more for a larger portion and I have no issue with that however, the portions they give are so small that it seems as though they are skimping out on the customer. The portions with time seem to be getting smaller and smaller. In addition, most of the staff is rude and they all seem like they do not want to be there or like they hate their life and their job and it makes the whole experience very unpleasant. I would have given the restaurant a 1 star by the bad taste the staff left in my mouth, but the food was good and that’s why I give it two stars.
Atmosphere: 4
Food: 4
Service: 1
Food ? Rice always row.
Service never served the right amount.
Atmosphere: 2
Food: 3
Service: 4
Another Chipotle with lazy employees. Trash not being emptied, the fountain drink area is dirty, tables dirty and the cashier has no one in line just standing there doing nothing. I almost want to ask them for a trash bag so I can do their job. Lazy
Rice was undercooked. The tables and floors were not clean.
Atmosphere: 3
Food: 3
Service: 4
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