Cold Stone Creamery
121 W Foothill Blvd Ste C, Upland
(909) 946-5808
Recent Reviews
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I had a cold stone gift card, so I decided to pop by. It was my first and maybe last time. Ice cream was good, but the lady in the
black hoodie almost seemed irritated at me. Not everyone is a regular at ordering. Overall, ice cream was good. The customer service just killed the experience. I'll stick to handles. I had the pumpkin flavor, and I asked for extra topping as well. Don't think I got It. But the ice cream was tasty.
Atmosphere: 1
Food: 3
Service: 1
Came here a few months ago during the summer. It was when they had that collaboration with Mattel when they were promoting the Barbie Movie. I saw the Barbie movie opening night and then came here to try out the ice cream. I was not disappointed it tasted like childhood. Haven’t gotten the chance to come back but I hope too in the near future.
Vegetarian options: It’s ice cream, ice cream is dairy, so I’m not sure.
Dietary restrictions: Maybe not the best if you can’t have a lot of sugar or dairy but if you can I recommend
Parking: A lot of parking
Kid-friendliness: It’s an ice cream shop so..
Wheelchair accessibility: Pretty accessible to those in wheelchairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cookie Sandwich Variety 4-Pack - Ready for Pick-Up Now
Met the owner and she was super polite. Would return.
Atmosphere: 5
Food: 5
Service: 5
Great ice cream ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Creation
I don't know why I even bothered to tip when I placed my order online. None of my mix ins were actually mixed in. No one said hello when I got there and I'm pretty sure I saw the girl roll her eyes after I made an attempt to get their attention when I walked up to the Uber eats pick up and no one acknowledged me. Check #67, 1/14/24 at 7:55pm. Attaching photo of giant chunk of cookie dough. Oh and they forgot my wife's waffle cone.
Atmosphere: 1
Food: 1
Service: 1
Great service and ice cream was amazing per
Atmosphere: 4
Food: 5
Service: 5
Just horrible, don’t
Atmosphere: 1
Food: 3
Service: 1
Excellent quality & tasty ice cream indeed! ????
Natalie was so awesome!! She deserves a raise! She helped us with our order and we had a pretty big order. She was quick and personable. She had a lot of good ideas! So glad I made my night run there with her. She also introduced us to a new fav flavor, Pistachio! Thank you Thank you!!!
The best ice cream ever.Vey good service.
Restaurantji Recommends
Tasty ice cream, good service
This particular location is always great on Friday nights it’s usually younger kids but they act like they wanna work! Great ice cream kids love it
BEST ICECREAM CAKE AROUND....
worst customer service. 4 people at the front and then when help is needed they are no where to be found. If some one dose come to the front they ignore you and help other people.
I paid eight dollars for a store-bought waffle cone and my Mix ins were not even mixed because she was too lazy to mix it in. My date was April 6,2021 at 4:20pm very disappointing for the price .
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