Dunkin'
355 S Mountain Ave, Upland
(909) 931-1983
Recent Reviews
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If you not dunkin then ÿou flunkin
Atmosphere: 5
Food: 5
Service: 5
Very bad customer service and also employees make fun of customers . I don’t feel like coming back to this location . Rude rude rude rude employees …
Atmosphere: 1
Service: 1
Jesus loves you! Thank you ladies for a nice afternoon the coffees were delicious 😊🫶🏼 visited Sunday afternoon 11/23 grateful for you 💖
Atmosphere: 5
Food: 5
Service: 5
I had bad experience, they had bad attitude
Service: 1
3/5 the drive thru people needs to listen better. Wasting my tike to line up through drive thru and going back again to order what's missing. COLD FOAM FROL MATCHA DTINK NOWHERE TO BE FOUND too. Smh
Atmosphere: 5
Food: 5
Service: 3
I just left the drive thru where I had the worst experience. There was a Caucasian girl that refused to give our food until we paid. When we reached for the food as I was taking my card out she snatched it away and said card. There is a nicer and correct way of saying it. I need a payment first please and then I will hand your food is how she would have said it. Very bad service and it is always the same girl that acts this way. The rest of the employees are nice.
Atmosphere: 1
Food: 2
Service: 1
Great donuts and fresh coffee
Atmosphere: 4
Food: 4
Service: 4
Customer service needs to be better. Can barely get a smile out of these workers. Absolutely no customer service. When you are ordering they rush you after every word you say. They don’t even smile and say have a good one or anything and they’ve ignored me when I say it to them. Completely rude. And I used to go there often but they made me feel like I was inconveniencing them or it’s a burden to make drinks.
Atmosphere: 1
Food: 2
Service: 1
Store was staff with great number of Team Members. Being a Caretaker for Mr Samuel Villanueva the team was very patient with as he placed his order. That's a automatic 5***** we come together just about 3 times a week. To get Mocha
Frappuccino for HIM and Wife.
Atmosphere: 5
Food: 5
Service: 5
I never eat at dunkins but stopped by as i was driving by..and wow the breakfast is terrible! I got the bagel sandwhich meal the bagel was hard as a a rock.not edible.the hashbrowns were cold and some tasted burnt.my vanilla iced coffee lacked flavor. Big zero!
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Service is bland. Batista screwed up my order this morning, I had already waited 12 minutes, let it be known, not even an apology. I asked for a refund, they tossed the coffee and food item and I walked out. I won't come back.
Atmosphere: 3
Food: 2
Service: 1
Terrible workers
Great experience every time coming here. Wish they had a drive thru. Not all the staff but sometimes when I come I feel like they hide out in the back and won't realize when new customers come in.
Atmosphere: 4
Food: 5
Service: 4
The service and everything was great. I just didn’t like how they don’t answer their phones and they forgot to give me my sliders
Atmosphere: 4
Food: 5
Service: 4
Maria is very sweet as well . Amazing service everytime I come always feel welcome
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