Dunkin'
355 S Mountain Ave, Upland
(909) 931-1983
Recent Reviews
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Terrible workers
Great experience every time coming here. Wish they had a drive thru. Not all the staff but sometimes when I come I feel like they hide out in the back and won't realize when new customers come in.
Atmosphere: 4
Food: 5
Service: 4
The service and everything was great. I just didn’t like how they don’t answer their phones and they forgot to give me my sliders
Atmosphere: 4
Food: 5
Service: 4
Maria is very sweet as well . Amazing service everytime I come always feel welcome
My favorite donut is the starberry and munchkin and this is my favorite donut shop
Atmosphere: 5
Food: 5
Service: 5
I liked it but I didn't like it because I asked for ketchup or ranch and they didn't have it for my hashbrown
Atmosphere: 4
Food: 4
Service: 4
Always great service and food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Chicken \u0026 Roasted Pepper Dunkin' Wrap
I'm honestly baffled by this location. How can a cafe call itself a cafe when ALL the outlets are covered and unavailable to customers? I came in last week hoping to charge my MacBook, and every single outlet was blocked off. I'm assuming this was done to prevent homeless people from camping there for hours, but it's a terrible inconvenience for paying customers like myself.
As someone who just wanted to relax and get some work done, it felt like a waste of time. This type of policy is simply not acceptable, and management really needs to reconsider this decision. If you're craving Dunkin' Donuts , it's better to either use the drive- thru or go in knowing you won't be able to charge your devices.
For that reason, I'm giving this location a 1- STAR review.
Atmosphere: 1
Food: 5
Service: 3
My husband and I love coming here. The only problem is with the donuts. The glaze/frosting always comes off because of the set up. I wish they could fix that.
Atmosphere: 5
Food: 4
Service: 5
Not a slam dunk I didn't go there this AM
Restaurantji Recommends
My sister and I both ate here next day had diarrhea and vomiting
Safe to say will be staying away from this Dunkin’ Donuts location
I ordered on Uber eats, and they had none of the products I ordered yet didn't want to cancel the order. So I don't know what the heck they were going to serve me, but that's ghetto! Please be professional, and if you dont have the product, then cancel the order. Don't try to falsify the product you are selling me to make yourselves look good. If I could give 0 I would. So disappointed in customer service these days.
Service: 1
Terrible service. They took more than 10 minutes to serve us while they helped everyone else, and when we asked, they told us they were not serving in any particular order. They were rude and condescending.
Atmosphere: 1
Food: 1
Service: 1
So this was my first time trying Dunkin. It was absolutely horrible. Here’s why; the bagel I ordered seemed like it had been sitting out for days aka hard. The eggs,cheese etc was cold. Mind you it was pretty early in the morning. Why wasn’t it fresh? Then the hash browns were soaked in oil, I gagged. I even went back to have the hash brown replaced and got the same cold stuff. I’ll never be back! Do better for the next people to go to your location.
Food: 1
Service: 1
I really wish people would learn common sense. Everytime i go through this drive through my car is almost destroyed because people have to dignity to let anyone go in front of them. The drive through has two entrances but everytime i go i have to let the whole other side go or else im cursed at or my bumber almost comes off. Like it is very much common sense that when they are two entrances that one side goes and then the other and again. But not at this drive through the customers are very very rude and im debating coming back because this is a constant issue, im worried for my life.
Recommended dishes: Blueberry, Iced Macchiato
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