Ono Hawaiian BBQ
1945 N Campus Ave E, Upland
(909) 608-7828
Recent Reviews
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So disappointed. I ordered a family deal plus some extras and when I checked to make sure with the staff that it was all there l, they insured me. Due to the timing of the order I could not go back to get it corrected but when I called they said my name would be down for a free entree when I would like to return in the next few weeks. When I went out of my way to get the make up food I was told my name was not on any list and they don’t do that by a rude staff member. When I attempted to contact the restaurant about it because I never received the food I actually paid for and no one responded. So now it’s been a few weeks and I am out the money and did not even receive the food. Super frustrated and I would not recommend returning to this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Food was good until i found a whole rubber glove in my cabbage at the bottom. Ordered 2 meals and was refunded only for the meal that happened to.
Good food, prices are okay. I would go again.
Atmosphere: 3
Food: 3
Service: 3
Fresh and delicious always
Atmosphere: 5
Food: 5
Service: 5
Staff and service is good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hawaiian BBQ Mix
Food is usually nasty and the service is worse. Tried to ask questions about the menu and they looked at me like I was mental.
This is always a great place to stop and chill....
Atmosphere: 5
Food: 5
Service: 5
That matthew guy is sick. Was the first customer in a day or two ago and he taught me how to read a 100 dollar bill. Cool guy and cool trick 10/10
Atmosphere: 5
Food: 5
Service: 5
8-7-25
Me and my wife went in for some lunch and the customer service was great. The food didn’t fit our likings, but a taller curly head male helped us order since it was our first time there. Overall a good experience but the food wasn’t our favorite
Atmosphere: 4
Food: 2
Service: 4
The cashier who was a male was very kind and brought my table an extra plate. The food taste great. What killed it was the HUGE cockroach under my table!!!! That routines anyone appetite. The manager or owner (not sure who he was) was present and came to catch the bug, but did not take the time to apologize or say a word to my family and I. I think that’s very inconsiderate. Definitely not coming back.
Atmosphere: 1
Food: 4
Service: 4
Restaurantji Recommends
Do not order catering from this location.
We spent over $200 on catering for a party, only to arrive and discover that no sauces and no salad dressings were included. When we called to ask about it, we were told we needed to get them ourselves — seriously? For an order meant to serve 20 people, we’re expected to stand there and fill individual sauce cups?
This was incredibly disappointing and completely unacceptable for a catering experience. Nowhere were we informed that sauces or dressings weren’t included, and had we not called, we would’ve assumed it was just forgotten.
Catering should come ready to serve — that includes the sauces and dressings. This lack of basic communication and preparation reflects very poorly on the service at this location. I won’t be ordering from here again.
Atmosphere: 1
Food: 1
Service: 1
Great experience 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Katsu Chicken Mini Plate, Beef \u0026 Chicken Combo
Amazing staff, great food. It was my first time trying it and couldn’t have asked for a better experience 🫶
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian BBQ Mix, Katsu Chicken Mini Plate, Mini Chicken Teriyaki Chicken Combo
Dirty. Floor looked like it hadn't been cleaned/mopped in months.
Atmosphere: 1
Food: 2
Service: 3
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian BBQ Mix
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