This was a good location to go to until yesterday. I went to pick up my online order as I have in the past and was completely ignored from the time I walked in to the time I walked out. I was here a few weeks ago and had to wait for an employee to hand me my online order which was understandable and a quick experience. Yesterday I eventually ended up having to grab my own order from basically the kitchen area and search through other orders since not 1 person wanted to help me. I even said "excuse me" to one of the workers and it was like I wasn't standing in front of her. After returning home I was extremely disappointed with how my food was portioned. If you order black pepper sirlon steak don't expect any steak, only broccoli stocks and mushrooms. Definitely going to a different location from now on.
Atmosphere: 1
Food: 1
Service: 1
Jarrett Schneider
Restaurant was far from near closing time yet the food was dry and hard and under sauced. The meal was disappointing given the quality I've come to expect from Panda
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Black Pepper Chicken, Chow Mein, Orange Chicken, Plate
Erick Escolero
I love Panda Express, but reason I won’t give 5 stars in the location is because they seem to be stingy when it comes to their portions. I had to ask for extra chowmein, something I’ve never done at a Panda Express. The portions on the orange chicken and teriyaki chicken were a little below normal.
Vegetarian options: I guess plant based orange chicken
No good cheap rice undercooked chicken I was hungry so I ate it and ignored it
Kevin Kevin
I've eaten at many places but I find the food here bland and not as delicious as other places. And the sales seem to be less (stingy).
Food: 3
Yaya
Bryanah is rude. Came in today 9-28-24 and had to wait for an item over 15 mins so I asked her how much longer, simple question right…. She says with an attitude that they only have one cook.Cleary I can see that! And the proceeds to say something under her breath. She needs training on how to respond appropriately to paying customers. Other items were brought out before my item which I thought maybe he forgot Idk.. I just wanted to get a simple response. She needs proper customer etiquette! You’re never suppose to argue with a customer and it was a simple question.
Atmosphere: 5
Food: 5
Service: 1
Cassandra Hernandez (Cassie)
We came late and they still had a good selection of things.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Teriyaki Chicken with Chow Mein Noodles
Leonor Qunitero
This is the place where I always buy my food and we love everything they offer there but today the food was not good at all I think the cooks were not there the stew had no flavor and the pumpkins are bitter it was strange it had never happened to us The rice tasted homemade, sorry but your food wasn't delicious today.
smoovcc
Visited this Panda Express on Tuesday August 7, 2024 at appox. 7pm. A lady kindly greeted me, I feel that she was the owner of this franchise. I was really hungry and a vegetarian. I only wanted the rice and noodles. She told me that I would have to pay full price as if I was getting the meat too. Instead of the entree for $10.30, I opted for the $8.80 bowl. She appeared a lil frustrated because she had already started making the $10.30 serving. This $10 transaction (including taxes) felt like a collossal rip-off, but I was hungry. The very next day I went to the Panda Express in Apple Valley near my house and ordered the same thing, a scoop of noodles and rice. They put it in the big serving dish and only charged me $4.60. So for a side order with a normal 10,000-20,000 % mark-up, I was charged double at this location here in Upland. I did a lil homework and the math. I don't know the rules of Panda Express, but I do feel discriminated against and treated 2nd class. Maybe they have 2 price lists and rules at the Upland location. The inflationary prices already represent the fleecing of the people, but to be charged double, how fair is that? If they stole from me, I don't want it to happen to anyone else.
Russell Raphael
I bought a family meal black angus pepper, but unfortunately there were more vegetables than meat. Although there is still a surcharge for this meat.
The noodles are DRY, the rice is DRY. It doesn't matter which Panda Express you visit, it is dry and flavorless everywhere like their secret recipe is sadness. The meat isn't great either, but the orange chicken is alright. Don't let these positive reviews fool you, they're lying to the community.
Raymond Santos
Outstanding food, very fresh, perfect preparation! The service was even better!!! Who ever was on shift 6:30, July 18, 5 stars for all!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Plate
Paul B
Good food and service and great ice
Atmosphere: 5
Food: 5
Service: 5
Ayden Tavakoli
painfully low meat to veggies ratio in the entree
Atmosphere: 4
Food: 2
Service: 5
Travis O'Hair
Food tasted off
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: Chow Mein, Teriyaki Chicken with Chow Mein Noodles
This was a good location to go to until yesterday. I went to pick up my online order as I have in the past and was completely ignored from the time I walked in to the time I walked out. I was here a few weeks ago and had to wait for an employee to hand me my online order which was understandable and a quick experience. Yesterday I eventually ended up having to grab my own order from basically the kitchen area and search through other orders since not 1 person wanted to help me. I even said "excuse me" to one of the workers and it was like I wasn't standing in front of her. After returning home I was extremely disappointed with how my food was portioned. If you order black pepper sirlon steak don't expect any steak, only broccoli stocks and mushrooms. Definitely going to a different location from now on.
Atmosphere: 1
Food: 1
Service: 1
Restaurant was far from near closing time yet the food was dry and hard and under sauced. The meal was disappointing given the quality I've come to expect from Panda
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Black Pepper Chicken, Chow Mein, Orange Chicken, Plate
I love Panda Express, but reason I won’t give 5 stars in the location is because they seem to be stingy when it comes to their portions. I had to ask for extra chowmein, something I’ve never done at a Panda Express. The portions on the orange chicken and teriyaki chicken were a little below normal.
Vegetarian options: I guess plant based orange chicken
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Chow Mein, Chow Mein and Teriyaki Chicken, Orange Chicken
No good cheap rice undercooked chicken I was hungry so I ate it and ignored it
I've eaten at many places but I find the food here bland and not as delicious as other places. And the sales seem to be less (stingy).
Food: 3
Bryanah is rude. Came in today 9-28-24 and had to wait for an item over 15 mins so I asked her how much longer, simple question right…. She says with an attitude that they only have one cook.Cleary I can see that! And the proceeds to say something under her breath. She needs training on how to respond appropriately to paying customers. Other items were brought out before my item which I thought maybe he forgot Idk.. I just wanted to get a simple response. She needs proper customer etiquette! You’re never suppose to argue with a customer and it was a simple question.
Atmosphere: 5
Food: 5
Service: 1
We came late and they still had a good selection of things.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Teriyaki Chicken with Chow Mein Noodles
This is the place where I always buy my food and we love everything they offer there but today the food was not good at all I think the cooks were not there the stew had no flavor and the pumpkins are bitter it was strange it had never happened to us The rice tasted homemade, sorry but your food wasn't delicious today.
Visited this Panda Express on Tuesday August 7, 2024 at appox. 7pm. A lady kindly greeted me, I feel that she was the owner of this franchise. I was really hungry and a vegetarian. I only wanted the rice and noodles. She told me that I would have to pay full price as if I was getting the meat too. Instead of the entree for $10.30, I opted for the $8.80 bowl. She appeared a lil frustrated because she had already started making the $10.30 serving. This $10 transaction (including taxes) felt like a collossal rip-off, but I was hungry. The very next day I went to the Panda Express in Apple Valley near my house and ordered the same thing, a scoop of noodles and rice. They put it in the big serving dish and only charged me $4.60. So for a side order with a normal 10,000-20,000 % mark-up, I was charged double at this location here in Upland. I did a lil homework and the math. I don't know the rules of Panda Express, but I do feel discriminated against and treated 2nd class. Maybe they have 2 price lists and rules at the Upland location. The inflationary prices already represent the fleecing of the people, but to be charged double, how fair is that? If they stole from me, I don't want it to happen to anyone else.
I bought a family meal black angus pepper, but unfortunately there were more vegetables than meat. Although there is still a surcharge for this meat.
Atmosphere: 5
Food: 1
Service: 3
Restaurantji Recommends
The noodles are DRY, the rice is DRY. It doesn't matter which Panda Express you visit, it is dry and flavorless everywhere like their secret recipe is sadness. The meat isn't great either, but the orange chicken is alright. Don't let these positive reviews fool you, they're lying to the community.
Outstanding food, very fresh, perfect preparation! The service was even better!!! Who ever was on shift 6:30, July 18, 5 stars for all!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein, Plate
Good food and service and great ice
Atmosphere: 5
Food: 5
Service: 5
painfully low meat to veggies ratio in the entree
Atmosphere: 4
Food: 2
Service: 5
Food tasted off
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: Chow Mein, Teriyaki Chicken with Chow Mein Noodles
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