Ordered on Uber eats. Pizzas so small it made us laugh. Didn't know it was only for smurfs. The price however was
Atmosphere: 1
Food: 2
Service: 3
Francesca Skaggs
Really terrible service. I made an order online and the store tells me when I call back that they are already closed. I advise I already ordered my food and paid online upon seeing a random missed call with a weird name, not indicating it was papa John’s who called… They ask me who soon I can be there and I say 10 mins. They say rudely “can you be here sooner.” I reply how can I get there sooner if I have to drive? The guy then goes back and forth with me unprofessionally and then try’s to actually scold me for not arriving right on the minute the food was ready in the 12 minute time frame given when I ordered threatening to void my order. I told the unprofessional pizza maker to void the order and I’m not going back and forth. He proceeds to hang up on me. I suggest the management team do so heavy training around customer service and branding. Poor service, poor quality.
Atmosphere: 1
Food: 1
Service: 1
Angelicus M Quinones
Leaving someone on the phone for more than 20 minutes with an empty front counter is unacceptable. Domino's from now on!
Service: 1
Ayesha B
Papa John’s exceeded my expectations with my recent order! I customized two pizzas, and both were absolutely delicious. The Alfredo pizza with onions, jalapeños, and mushrooms was a perfect mix of creamy, spicy, and savory – every bite was indulgent yet balanced. The marinara pizza with onions, jalapeños, and olives was just as impressive, offering a tangy, zesty flavor with the perfect amount of heat. Both pizzas were fresh, hot, and cooked to perfection, with a crust that was the ideal mix of soft and crispy. I’ll definitely be ordering again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Arielle Bryant
Julio,Abi,Erick and zuhaib they are wonderful employees they make sure the job is done rain snow or 115 degrees weather always positive and great customer service always if it was up to me I believe they deserve a raise or some kind of great customer service award
Service: 5
GABRIEL J. RODRIGUEZ
I've spent over $200 from Papa John's in one month and I have not a single complaint. I've been going to this Papa John's location for years and there is not a single complaint I have during this time. I've always received great and fast service and food quality is ALWAYS great! This location is by far my favorite location and I recommend it.
Atmosphere: 5
Food: 5
Service: 5
Camile A Diwan
Parking: Not pretty big but it’s safe
Recommended dishes: Cheese Pizza
Camile Diwan
Parking: Not pretty big but it’s safe
Recommended dishes: Cheese Pizza
Ac Wells
My pizza was half done.
Atmosphere: 1
Food: 1
Service: 1
omar reza
Was calling to get an order delivered because i usually get my pizza from there and the working lady said they don’t deliver to my city and then after she literally hung up on me while i was talking, so rude!?❗️
this is the best papa John's that I know of in the ie.you ask for extra toppings and unlike most they are not. skimpy on the toppings.the owner Ricky and. worker Julio always fixs my pizza like I like.in burned. the wings are yummy also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza at Papa Johns Pizza Upland
Vince Rodriguez
Delivery driver more concerned about his tip. Didn't even offer parmesan cheese or pepper flakes. Pizza is losing its quality. Just not the same anymore. Time to switch Pizza.
Atmosphere: 3
Food: 3
Service: 3
Teresa Gonzales
They gave my order away to the wrong customer. Had to wait another 30 mins for them to correct it.
Atmosphere: 2
Food: 4
Service: 2
Francisco Sanchez
The hot pepper pizza didn't taste like garlic or hot ?
Atmosphere: 3
Food: 4
Service: 4
David Coleman
Great pizza and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza at Papa Johns Pizza Upland
Ordered on Uber eats. Pizzas so small it made us laugh. Didn't know it was only for smurfs. The price however was
Atmosphere: 1
Food: 2
Service: 3
Really terrible service. I made an order online and the store tells me when I call back that they are already closed. I advise I already ordered my food and paid online upon seeing a random missed call with a weird name, not indicating it was papa John’s who called…
They ask me who soon I can be there and I say 10 mins. They say rudely “can you be here sooner.” I reply how can I get there sooner if I have to drive? The guy then goes back and forth with me unprofessionally and then try’s to actually scold me for not arriving right on the minute the food was ready in the 12 minute time frame given when I ordered threatening to void my order.
I told the unprofessional pizza maker to void the order and I’m not going back and forth. He proceeds to hang up on me.
I suggest the management team do so heavy training around customer service and branding. Poor service, poor quality.
Atmosphere: 1
Food: 1
Service: 1
Leaving someone on the phone for more than 20 minutes with an empty front counter is unacceptable. Domino's from now on!
Service: 1
Papa John’s exceeded my expectations with my recent order! I customized two pizzas, and both were absolutely delicious. The Alfredo pizza with onions, jalapeños, and mushrooms was a perfect mix of creamy, spicy, and savory – every bite was indulgent yet balanced. The marinara pizza with onions, jalapeños, and olives was just as impressive, offering a tangy, zesty flavor with the perfect amount of heat. Both pizzas were fresh, hot, and cooked to perfection, with a crust that was the ideal mix of soft and crispy. I’ll definitely be ordering again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Julio,Abi,Erick and zuhaib they are wonderful employees they make sure the job is done rain snow or 115 degrees weather always positive and great customer service always if it was up to me I believe they deserve a raise or some kind of great customer service award
Service: 5
I've spent over $200 from Papa John's in one month and I have not a single complaint. I've been going to this Papa John's location for years and there is not a single complaint I have during this time. I've always received great and fast service and food quality is ALWAYS great! This location is by far my favorite location and I recommend it.
Atmosphere: 5
Food: 5
Service: 5
Parking: Not pretty big but it’s safe
Recommended dishes: Cheese Pizza
Parking: Not pretty big but it’s safe
Recommended dishes: Cheese Pizza
My pizza was half done.
Atmosphere: 1
Food: 1
Service: 1
Was calling to get an order delivered because i usually get my pizza from there and the working lady said they don’t deliver to my city and then after she literally hung up on me while i was talking, so rude!?❗️
Service: 1
Restaurantji Recommends
this is the best papa John's that I know of in the ie.you ask for extra toppings and unlike most they are not. skimpy on the toppings.the owner Ricky and. worker Julio always fixs my pizza like I like.in burned. the wings are yummy also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza at Papa Johns Pizza Upland
Delivery driver more concerned about his tip. Didn't even offer parmesan cheese or pepper flakes. Pizza is losing its quality. Just not the same anymore. Time to switch Pizza.
Atmosphere: 3
Food: 3
Service: 3
They gave my order away to the wrong customer. Had to wait another 30 mins for them to correct it.
Atmosphere: 2
Food: 4
Service: 2
The hot pepper pizza didn't taste like garlic or hot ?
Atmosphere: 3
Food: 4
Service: 4
Great pizza and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza at Papa Johns Pizza Upland
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