Starbucks

1202 E 20th St, Upland
(909) 362-8867

Recent Reviews

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zabi kabir

Need a little better service

David Gutierrez

This location never opens on time always 20 to 30 minutes late hours say 430 am I’m here at 445 still not able to get my daily coffee don’t waist ur time at this location ‘nn

Anna Ortega

Its just sad how terrible customer service can be, certain people here can definitely do better

Celiboy Vega

We went through drive thru and since my husband was driving he pulled out without asking if we were done and well they gave us no napkins or a spoon. We got a chocolaty chocolate 9/10, ginger bread latter 7/10 & vanilla oatmeal shaken espresso 8/10, cheese danish not 10/10 & avocado spread 9/10 without a knife or spoon to spread , you be the judge should utensils and napkins been a automatic . Ok well either way we still like Starbucks but hopefully we get all we need without having to ask or our ride leaving drive through without letting us ask.see you next time but maybe another Starbucks instead.

Joon Han

Worst Starbuck experience they need to train more on customer services!!
Bad customerservices do not go there!!
Mobile order never accurates manager came out shout out what is your problems!!
Lol!! Do not go there

Atmosphere: 1

Food: 1

Service: 1

Rome

Drive thru times are long. You need to double staff a the only drive thru story off a major freeway.

Service: 1

Jochen Jahncke

Typical Starbucks with delicious coffee.

Atmosphere: 4

Food: 5

Service: 4

Lourdes Valencia

I stopped by today and decided to go inside since there seemed to be a line in the drive-thru. Glad I did because I met the barista, Rosita, she did an awesome job on my drinks and was very welcoming and friendly. Keep up the great work Rosita!

Wheelchair accessibility: They have low tables that are wheelchair accessible.

Atmosphere: 5

Service: 5

Jokester Saiyan

Hostile, i think they are racist here, customers and workers.

Atmosphere: 1

Food: 3

Service: 2

Tony

Seriously, I'm done with Starbucks. Not a single location knows how to make a drink. AT ALL. Oh, and prices up again. Now it's 6.25 for my venti cara-milk skimpy machiatto. Great deal ?

Food: 1

Service: 2

CoderDevel

Seriously, I'm done with Starbucks. Not a single location knows how to make a drink. AT ALL. Oh, and prices up again. Now it's 6.25 for my venti cara-milk skimpy machiatto. Great deal 👌

nora mclaughlin

Sorry guys. I would have liked to have given 5 stars like you used to be, but unfortunately I had to put my coffee into another mug and warm it by the time I got home and I only live 5 minutes away! I went through the drive thru and asked which coffee was the freshest.(Made most recently) The answer I got back(from the manager I believe) was all the coffee was fresh made every 30 minutes. Well it was 8:00 am and I would have gladly waited for that fresh brew. Unfortunately my hot coffee was as cold as ice.

Food: 1

Service: 1

Mom Trudy Burks

The young lady that took my order was very nice my coffee was excellent ?

Atmosphere: 5

Food: 5

Service: 5

Jasmine 4

Just stopped by 2minutes ago and wow, do they know how to make the iced lavender oat milk matcha. Been to other locations and they do not make it as good as this one.

Atmosphere: 5

Food: 5

Service: 5

Tyler Stanley

I come here 2 times a week at opening time which is 5am for the dining area to open. And it’s locked every time. I knock politely and the staff does not even acknowledge that they have a customer. I was told use the drive thru once before and I cannot fit in drive thru due to a company truck size is too big. Staff are rude

Service: 1

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