Subway
2440 W Arrow Route Suite 4G, Upland
(909) 445-1211
Recent Reviews
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They are so polite thanks
Atmosphere: 5
Food: 5
Service: 5
I live right around the corner and have given this location several chances, but after today, I’m done. The person who assisted me—who I believe is the owner—was rude and showed zero customer service skills. He wasn’t friendly and acted like I was a bother for even being there.
I’ve also noticed a constant turnover of employees, which now makes sense. If this is how the owner treats customers, I can only imagine how he treats his staff. In this economy, I’d rather spend my money at a place that values both its customers and employees. I’ll be going to a different Subway from now on.
Atmosphere: 1
Food: 1
Service: 1
I met the owner of this franchise. He works there and has a very arrogant attitude. Now I understand why his employees don't last long. I won't comeback . ...What a disappointment for the Subway chain folks!!!!
Atmosphere: 1
Food: 3
Service: 1
This is the best Subway I have eaten at in my 45 years of this lifetime! Fresh, clean and great customer service!
Atmosphere: 5
Food: 5
Service: 5
They are always super nice here. I love Subway and they actually slice their own meats fresh
Atmosphere: 5
Food: 5
Service: 5
Terrible service by Amber. Bad attitude, no questions asked about my sub and how I wanted it. Just bad looks and grunts.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Buffalo Chicken
The two gentleman are really nice. My sandwiches were made to perfection and they were both sweethearts. Extremely pleased. I will say I rarely get bad service at subway
Atmosphere: 5
Food: 5
Service: 5
I have been to this location a few times and USUALLY enjoyed what i got. Its not been great BUT I decided to give it one more try. Owner was there, she served us. She was super sweet and made our order just as we asked. But sadly the wilted spinach and flavorless chicken left me scratching my head, (couldn't even finish it. Let my BF eat the other half of my wrap). Last several times here I saw wilted spinach/lettuce. Had to ask for fresh more than once. I use to enjoy Subway. Now it's gone so downhill I don't want to go back.
Atmosphere: 5
Food: 1
Service: 5
Service was great. The guy that made the sandwich asked lots of questions. I give Subway ??
Atmosphere: 5
Food: 5
Service: 5
Nice and scrumptious.!! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
Restaurantji Recommends
The older man in charge did not allowed me to choose the sandwich. He said no to my first 5 choices. So i ordered a $7 dollar sandwich and the coupon was $6.99 any sandwich. What a joke.
Ordered off the mobile app and went to pick it up, came home noticed my wife’s sandwich was wrong. Went back to get it fixed and let this older lady know it was wrong then she tells me I shouldn’t have ordered from the Mobil app because if they are busy the sandwich will get messed up, it’s not that had to fill out a mobile order I remember working at subway 6 years ago and had the app still, so it’s not new.
Atmosphere: 4
Food: 5
Service: 2
For the most part a good place to eat.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Black Forest Ham Sandwich Combo
Please ask your employees to wear hair nets!! I walked in the other day and this dude and girl with long fizzy hair just dangling on top of the sandwich they were making and they seemed to give zero *ucks. I will be reporting to heath department, glad i took pictures. Please be advised people, this is after me finding hair in my food about a month ago, so seeing them not adhering to food handling policies again, just got me to start reporting.
Very disappointed. I use to love subway.But UNFORTUNEATELY it's not the same.Their sandwiches have no flavor as they once use to. Sadly I will not be a returning customer.
Atmosphere: 5
Food: 1
Service: 5
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