Sunright Tea Studio - Upland

pretty fire

Staff made me feel unsafe because of my deadly milk allergy.

Staff was very rude from the beginning.

I was worried about my milk (whey) allergy, so I stepped to the side to see what my options were, as Boba tea places are never an issue for me.

When I was ready to order, the staff told me to go use the kiosk.

I mentioned kindly that I had specifications about my allergy that I wanted to note, and she snapped back and told me I should use the kiosk and that I could “write allergy” in the kiosk.

She looked very annoyed, and clearly did’t want to hear my allergy needs.

She made me feel uncomfortable as a customer, and greeted everybody else in the store besides myself.

Not sure what the problem was, but there are plenty of other Boba places so I definitely won’t be back.

I have to be safe when it comes to my allergy, because it can be deadly for me.

I didn’t feel safe, all because someone was rude and careless. Please avoid this location if you’re concerned or have an actual allergy, and not just stomach problems.

The way that she batted her eyes at me was so awkward, she honestly seemed like she was having a bad day.

Probably the best matcha boba I’ve had in years. Love it. Use kiosk to order and credit card only. Would definitely go back.

I can't even speak on the quality of the drinks but I will say this about the service...I went in on an Uber eats order and showed the employee my order she said it'll be a bit...Isee them put 2 drinks down but figured it wasn't my order...it was.. 7 Minutes my drinks sat there finished before she handed my order to me. Not to mention I had another order that was waiting before that.. ruined my tip for both orders.Just because she wasn't paying attention

Service and drinks were excellent; this is a review on the restroom. Although very clean, the electric lock does not work. It locks and unlocks on its on will, meaning anyone could walk in on you at any given time. This should be remedied rather than just having a note on the door that says to “knock first”.

When you walk in the staff says “hi” then ignores you while you wait to order until you see a small sign that instructs you to order at the kiosk by the door on the wall. I watched this happen to several customers after me who stood there at the register waiting to order. Also, really slow service. Expect to wait 15 mins for one drink. Drink was really good though. I think they use real fruit puree.

I’m so thrilled that a brand-new boba shop has opened just 3 minutes from me in Upland! It’s always exciting when a local business offers something fresh, and this spot does not disappoint. They offer a great variety of drinks, including options with cream foam, which is always a win in my book.

I tried the mango/jasmine tea with lychee jelly and honey boba, and it was delicious—refreshing with the perfect balance of sweetness. Plus, the ability to adjust the sweetness to your taste is a huge plus. If my drink were to not be made exactly right the first time, I’d have no problem asking them to remake it, as the staff seems super accommodating and friendly.
Looking forward to becoming a regular here! If you’re in the area and craving boba, definitely check them out. It’s definitely a great addition to UPLAND.

Customer service if very off the staff are a bit rude and not friendly at all.

Bought 3 drinks from them and their packaging sucks. The drinks were leaking everywhere and leaked out the bag and got all over my clothes and car. They need to fix this packaging, I never had this problem at other Sunright locations.

While visiting my best friend in Upland, I stumbled upon this place. The drinks are ordered through a kiosk, with various options for sweetness, ice amount, and extra toppings. Our drinks were made promptly after ordering. The interior of the tea house is cute and inviting.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Oolong Milk Tea 64oz, Jasmine Milk Tea 64oz

the teas i ordered tasted like water with sugar :/

Food: 1

I ordered 2 drinks for delivery. The first was a brulee Oreo boba milk and it was fire! I usually say no boba, but the brown sugar boba is delicious. The second drink was a taro shake and my friend said it was delicious. Would definitely order again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Oreo Brulee, Cream Pudding Milk Tea

So glad they opened up in upland! One of the best boba places in the area. Love their milk and fruit teas.

Atmosphere: 5

Food: 5

Service: 5

Cozy place for small talk.Amazing drinks selections and they all tasted great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango Jasmine Tea

Ordered the blue berry frostie with no jelly and it was more like a blueberry milk and I paid for extra cheese foam and you could even really taste the cheese foam. Their location in Alhambra ia awesome and I think the staff needs some help. Also the girl didn't know what lid to put on the cups and didn't give the correct straws. I also ordered the matcha red bean frostie and it was really good.

Atmosphere: 3

Food: 3

Service: 4