The Honey Baked Ham Company

352 S Mountain Ave, Upland
(909) 946-1553

Recent Reviews

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Henry Rivas

Delicious?
I came hungry wasn't disappointed .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Ham, Strawberry Malt French Toast

Bryan Bmx

Eggs benedict the honey baked way is worth every penny. Staff is very friendly and makes you feel very welcomed. I'll be making a visit at least once a month.

Atmosphere: 5

Food: 5

Service: 5

John Johnson

There sandwich are very good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Ham, The Honeybaked

Ralph Tracy

The hams are amazing, but the restaurant has gone downhill since they've changed it. The service used to be excellent and the wait staff were always polite and pleasant. That has changed, and I'm not sure I'll be returning. I took my son for lunch Dec. 1 for lunch and there was already one customer waiting. We waited several minutes and we were talking loud enough that anyone in the back would have been able to hear us, but one person in the kitchen saw and did nothing. I finally called out after the restaurant had filled with three other customers and called to the back that customers were getting backed up. A girl came out, paying more attention to her phone than the customers, and she was followed by 4 or 5 others who came out and they all disappeared into the back, not once speaking to any of the customers. They looked at all the customers that were waiting and then all walked away without a word. At that point I left. That poor service and treatment is intolerable and deserves no business.
I changed my review to 0 stars for the food, because I never got any. In the past it was good, but that was before they changed hands.

Atmosphere: 2

Service: 1

Gil Rod

Bought a Honeybaked Ham For Christmas. So disappointed. First, very expensive $110 for a 10 lb ham. Second, no glaze on it! What happened to they Honey Glaze? Third the flavor just so so nothing special. In all I should have gone to the grocery and bought one. For less than a quarter of the price.

Atmosphere: 3

Food: 1

Service: 4

Chauntay Duarte

My elderly mother spent over a 100$ trying to gift me a ham. I picked it up later and was told my order number was no longer good. They are crooks and should be ashamed of themselves. Disgusting. I will never be a customer again

Atmosphere: 1

Food: 3

Service: 1

Mr. 86

Too long of a wait 3 hrs in line a few days before thanksgiving. There has to be a better set up other than ordering ahead. The food other than the frozen sides are good.

Atmosphere: 3

Service: 4

Recommended dishes: Baked Ham

albert vasquez

Not to good

Atmosphere: 2

Food: 2

Service: 2

Dave Brown

Fast service

Parking: Long lines at Thanksgiving, but worth it!

Recommended dishes: Baked Ham

Steve E

I love the ham not the long lines why do they give you a pickup time and still have to wait in long line?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Baked Ham

Patrick Lin

I committed to going to pick up a piece of ham for Thanksgiving. I thought it was going to be a quick thing. 20 minute wait. Tops. Nope, totally wrong. It was 2 hours.

1 out of 5 stars. Hard pass. Would not recommend.

Atmosphere: 1

Food: 3

Service: 1

Claudia Bodewitz

I placed an order for a 12lb ham months in advance for Thanksgiving. I come the day before Thanksgiving to pick it up, there's a long as line which is not a problem, that's normal for today. But how TF do you run out of 12lb ham ? I literally placed the order for one so why are you giving what I bought to other people who did not prepay for this????? I prepaid for a reason. Yall know this happens every damn year, yall need to figure this shit out. I prepaid to save time and at this point, what is the point of pre paying if you aren't gonna have 2 separate lines one for pre pay and one for walk ins and if the walk ins can get what the people pre paid for then whats the point of ordering ahead? Employees here are nice but flustered because of everyone, so be kind to them.

Atmosphere: 1

Food: 5

Service: 2

Jennifer Davis

2 days before Thanksgiving at 740pm, I showed up without a reservation to pick up a ham, when my guest list doubled. I stood in line for an hour, but I walked away with my ham. I was grateful they stayed open. $88 was pricey, for a 6lb ham+ mustard, but it will be tasey! I will note, they ran out of white rolls, and the wheat rolls were hard, but luckily, most people don't go there for rolls. Would definitely recommend the bean soup mix for leftover Ham bone. So good!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Baked Ham

Christian Ibanez

The most unorganized store!! Do better!

Atmosphere: 1

Food: 1

Service: 1

C

The food is not as good as it was. If you order online you still have to wait in a 2 hour line to get what you paid for. Holidays or not there should be a better system than lining up to the street. You are better off ordering delivery.

Atmosphere: 1

Food: 2

Service: 1

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