BJ's Restaurant & Brewhouse

Great evening out with friends. Delicious food and excellent service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Clam Chowder

Had a pizookie!!! Always a pleasant interaction with Ashley in takeout. Her smile brightens the atmosphere at BJ’s. That one manager Adrian is pretty cool too.

Atmosphere: 5

Food: 5

Service: 5

The food was good I especially liked the chicken bowl that I got and I really liked hanging out with my friends there as will too.

We have not eaten at this location since it first opened. We were driving from about 25 minutes away so we did their online reservation on our way to the restaurant. When we got there we were told that it would be a 10 minute wait. The two ladies at the host desk were rude and it was almost like we were bothering them. Like they were having a conversation and we interrupted, because as soon as we walked away they turned to each other and went back to talking. No problem, we waited outside with about another 4-5 parties still waiting for their table. After about 15 minutes we noticed that everyone that was waiting with us was seated. We thought we should head in and ask. Three couples were walking in to the restaurant before us and was seated right away. The young man and two ladies at the host table knew that we were skipped and forgotten because of the looks on their faces when we walked up. They then bickered at each other about where to sit us. We followed the young lady as she took us to a long table that could seat about 12 and split the two tables about 3” apart and said to sit there. I asked if they would be seating others at the table next to us and she said yes. The table we were at wobbled like a teeter tooter. Depending on who had their hands on the table it would rock each way. So bad that my sons iPad would fall over. There was a booth right next to us that was open, so my wife went to ask if we could sit there. There was a large party behind us, and with the table being wobbly we thought we could just move over one. My wife went to the host booth to ask. When Colby the host came over, he said we couldn’t move over be cause there was no server for it. We mention that all the server would have to do is just turn around. Colby didn’t like that and became more rude than he was at the host desk. After thinking about it, my wife and I with our 2 kids thought it would just be a good idea to just leave before it got worse. As Colby walked away we told him we would be taking our business somewhere else. He said that’s fine and started to walk away. We asked for his name and the managers name who was on duty. He said Adrian. On our way out I asked another server if Adrian was available and he said it was a busy night and he would try to get him. I waited a couple of minutes and just left. Walking out past the host desk we were looked at rudely and I turned to them and said have a good night. Nothing was said. BJ’s, you have to do better. There are plenty of eating options in the city and we chose your restaurant to eat at. The front of the house is were it all starts and right away it was a bad experience. This is how you run your restaurant Adrian? We pay all this money to eat out to be treated like we are bothering you? People save your money and give it to a local spot were they care about your experience and want you to come back.

Atmosphere: 1

Service: 1

Had a great time dining at BJs. Our server George was really attentive and made sure we were well taken care of during our visit.

I recently dined at BJ's Valencia and had a wonderful experience thanks to my server, George. He was kind, respectful, and attentive, greeting us with a warm smile and offering helpful menu recommendations. George's extensive knowledge of the dishes and ability to accommodate dietary preferences made us feel valued. His professionalism and positive attitude, even during busy times, contributed to a memorable evening. Overall, George's exceptional service greatly enhanced our experience, and I highly recommend him for anyone dining at BJ's Valencia!

Atmosphere: 5

Food: 5

Service: 5

Had a great dine in experience with my family last weekend, thanks to Bj’s

Atmosphere: 5

Food: 5

Service: 5

Zach provided great service and was especially attentive to my parents who are 93 and 84 years old. This kicked off our Christmas celebration and he made things very special. As usual, the Pizooki was a hit!

We went out to celebrate my niece’s birthday and were having a great time until we noticed our server didn’t seem happy to serve us. When my niece asked for a soda refill, the server came back and slammed the cup right in front of her face. That really upset me. I’ve been in her shoes before, and I would never treat customers that way.
I called for the manager. My niece kept saying it was okay because she’s very kind, but I told her it was not okay—no one deserves to be treated like that. I explained to the manager what happened and asked that the server be removed from our table. He did so immediately and even gave us a discount, which I wasn’t expecting and wasn’t asking for.
What bothered me most was the disrespect. I believe in tipping well when service is good, but she lost her tip that day. When I tipped the other server, I made it clear the tip was for her only.
I don’t know if it was racism or something else, but no one should ever judge us by the color of our skin. I am a proud Mexican American who believes in good customer service, kindness, and treating people with respect. No one should ever be mistreated.

Atmosphere: 4

Food: 4

Service: 2

Service was great food too.
Pretty fast ordering and receiving food.

Atmosphere: 5

Food: 5

Service: 5

Bjs Valencia:

10 minute wait until staff came to attend.
No utensils provided on time.
Entrée was good. Cooked as ordered with hefty portions.

Appetizers were bland (Bjs Palmdale had better calamari).

Ale was from the bottom. Hazy and full of yeast sediment. Please respect the customer and change keg. Tipped 20% because we care.

Atmosphere: 3

Food: 4

Service: 2

Love this place!

Atmosphere: 5

Food: 5

Service: 5

I’d like to give a special shout out to Kim at the front desk I came in to purchase a gift card and she immediately took awesome care of me, explained all the gift card promotions that we’re going on informed me that I had rewards where I got a free Pazooki.she was just great from the time I entered to the when I left. As a Store Manager for 27 years, I can tell you, I would hire her. And I would have her in a training role for new hires.

Atmosphere: 5

Food: 5

Service: 5

My friends and I went there to watch the game and have a couple drinks. We had a great waitress and a lot of great appetizers

Atmosphere: 5

Food: 5

Service: 5

Our visit to BJ's Restaurant was exceptional. The food was fantastic and perfectly prepared.
​But the real highlight was the phenomenal service from our server, Leanna. She was truly extra attentive, anticipating every need, from instant drink refills to timely check-ins. Leanna's attention to detail made the entire dining experience superb.
​Thank you, Leanna! We will definitely be returning.

Atmosphere: 5

Food: 5

Service: 5