This restaurant has some amazing food by an amazing executive chef. From flavors to texture to freshness it is all five stars across the board. The staff are friendly engaging. The cocktails are all unique and AMAZING. It is in the Hyatt in Valencia and it is one of my favorite places to go.
Atmosphere: 5
Food: 5
Service: 5
Don Berryman
Stay away at all cost. We used to go there years ago and it was decent, this time it was horrible. Went there for Valentine's Day with a reservation. Had to wait about 30 minutes past the reservation tome, which was no big deal, except that there was only one person handling the bar area, from making drinks, taking food orders and cleaning tables. Bottom line, we never got our drink until we moved to the dining area. Even though it was a limited menu for Valentine's Day, it took over an hour and a half to get our food, which was lukewarm when served, with the potatoes and vegetables being cold. However manages the restaurant should be fired because it should have been very easy with a fixed menu. Only saving grace was our waitress, Rose, who tried her best.
Daniel Marano
Shockingly delicious
Recommended dishes: Cake
Claire
Food so bad it made my mother cry on Christmas Day. Seriously. Cold, old, flavorless prime rib meal. Mom had to request a sharper knife to try and cut through her prime rib and she couldn't finish it. I sawed away at mine using the sharper butter knife and elbows up. I was deeply embarrassed to have taken her there. We didn't request a reduction from the bill but was offered 20% off. Considering the poor food I was worried we would get sick but thankfully we didn't. Whew. Will not return under any circumstances.
Andrea
Everyone was very happy with their menu selections and they ambience and service was excellent
April Allen Sandry
TERRIBLE SERVICE - we stayed with Hyatt and came down to have breakfast here this morning. The waitress sat us down with no menus and asked what we wanted to drink then left. Two tables were seated after us with menus and drink orders. We noticed what looked like a continental breakfast setup near the kitchen, upon review we realized it was a buffet - $29 per person for what most hotels would offer complimentary (bagels, fruit tray, oatmeal, bacon and eggs in warmers). When the waitress returned she told us to eat the buffet because anything from the kitchen would be a long wait, she seemed irritated that we asked for a menu. She gave us two menus (we were a table of 5) and told us to order now if we wanted to order from the kitchen, she had just handed us the menus 😅 Not sure what we did or why the awful service maybe she was just having a hard day, but it was very noticeable she did not want to serve us for whatever reason. We paid for our drinks, still tipped her $3 despite the service, and left. I waitressed for more than a decade, I am more than an understanding customer but this experience was a little beyond bizarre for no apparent reason.
Janice
We dined here before for breakfast on a Saturday and the food was good and came out in a reasonable length of time. However, Thanksgiving dinner there was a disappointment. Some of the cocktails/wine we ordered were not available and we had to change our orders. 2 desserts on the menu were not available, and only 1 of the 2 slices of chocolate cake we ordered was available. It took almost an hour for our entrees to arrive. The entrees were not hot even if the plates were. I felt sorry for our waitress who kept apologizing for the delay - she did try her best to do her job. It seems like the restaurant was not prepared or understaffed for the Thanksgiving crowd although I made reservations 2 weeks in advance.
James
Norma who was our server did a fantastic job! There was a very large selection of food. The buffet layout included carving stations, omelette station, plus many breakfast, lunch and dinner items in both hot and cold stations. The food was great! Coffee, juice and sparkling wine was included.
Joan
This comment is only for Thanksgiving 2024 after enjoying everything in 2023. The food was average and missing from last year prime rib and simple deserts.
Needs lots of improvements our witness was great Ursula, bar service was slow drinks were good not the best no bread for the bread plates not even when we inquired. Some remodeling is going on, reservations difficult to make on the open table link, no answer when we call and no reply to our messages. Food ok
Joe
I love the ambiance of this restaurant. It nice, big, and quiet. Perfect for meeting friends. The service is outstanding as well as the food.
Opentable Diner
Our server was excellent, she was very efficient, gave good suggestion, informative and friendly. Great ambiance and great set up
SacFog
Wanted the Crab Roll appetizer which was no longer offered Went in for Mother's Day's dinner and we were fortunately only ones in restaurant since there was only one server
Amazing place.
This restaurant has some amazing food by an amazing executive chef. From flavors to texture to freshness it is all five stars across the board. The staff are friendly engaging. The cocktails are all unique and AMAZING. It is in the Hyatt in Valencia and it is one of my favorite places to go.
Atmosphere: 5
Food: 5
Service: 5
Stay away at all cost. We used to go there years ago and it was decent, this time it was horrible. Went there for Valentine's Day with a reservation. Had to wait about 30 minutes past the reservation tome, which was no big deal, except that there was only one person handling the bar area, from making drinks, taking food orders and cleaning tables. Bottom line, we never got our drink until we moved to the dining area. Even though it was a limited menu for Valentine's Day, it took over an hour and a half to get our food, which was lukewarm when served, with the potatoes and vegetables being cold. However manages the restaurant should be fired because it should have been very easy with a fixed menu. Only saving grace was our waitress, Rose, who tried her best.
Shockingly delicious
Recommended dishes: Cake
Food so bad it made my mother cry on Christmas Day. Seriously. Cold, old, flavorless prime rib meal. Mom had to request a sharper knife to try and cut through her prime rib and she couldn't finish it. I sawed away at mine using the sharper butter knife and elbows up. I was deeply embarrassed to have taken her there. We didn't request a reduction from the bill but was offered 20% off. Considering the poor food I was worried we would get sick but thankfully we didn't. Whew. Will not return under any circumstances.
Everyone was very happy with their menu selections and they ambience and service was excellent
TERRIBLE SERVICE - we stayed with Hyatt and came down to have breakfast here this morning. The waitress sat us down with no menus and asked what we wanted to drink then left. Two tables were seated after us with menus and drink orders. We noticed what looked like a continental breakfast setup near the kitchen, upon review we realized it was a buffet - $29 per person for what most hotels would offer complimentary (bagels, fruit tray, oatmeal, bacon and eggs in warmers). When the waitress returned she told us to eat the buffet because anything from the kitchen would be a long wait, she seemed irritated that we asked for a menu. She gave us two menus (we were a table of 5) and told us to order now if we wanted to order from the kitchen, she had just handed us the menus 😅 Not sure what we did or why the awful service maybe she was just having a hard day, but it was very noticeable she did not want to serve us for whatever reason. We paid for our drinks, still tipped her $3 despite the service, and left. I waitressed for more than a decade, I am more than an understanding customer but this experience was a little beyond bizarre for no apparent reason.
We dined here before for breakfast on a Saturday and the food was good and came out in a reasonable length of time. However, Thanksgiving dinner there was a disappointment. Some of the cocktails/wine we ordered were not available and we had to change our orders. 2 desserts on the menu were not available, and only 1 of the 2 slices of chocolate cake we ordered was available. It took almost an hour for our entrees to arrive. The entrees were not hot even if the plates were. I felt sorry for our waitress who kept apologizing for the delay - she did try her best to do her job. It seems like the restaurant was not prepared or understaffed for the Thanksgiving crowd although I made reservations 2 weeks in advance.
Norma who was our server did a fantastic job! There was a very large selection of food. The buffet layout included carving stations, omelette station, plus many breakfast, lunch and dinner items in both hot and cold stations. The food was great! Coffee, juice and sparkling wine was included.
This comment is only for Thanksgiving 2024 after enjoying everything in 2023. The food was average and missing from last year prime rib and simple deserts.
Restaurantji Recommends
Good food, great service
Atmosphere: 5
Food: 5
Service: 5
Needs lots of improvements our witness was great Ursula, bar service was slow drinks were good not the best no bread for the bread plates not even when we inquired. Some remodeling is going on, reservations difficult to make on the open table link, no answer when we call and no reply to our messages. Food ok
I love the ambiance of this restaurant. It nice, big, and quiet. Perfect for meeting friends. The service is outstanding as well as the food.
Our server was excellent, she was very efficient, gave good suggestion, informative and friendly. Great ambiance and great set up
Wanted the Crab Roll appetizer which was no longer offered Went in for Mother's Day's dinner and we were fortunately only ones in restaurant since there was only one server
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