Welcoming staff. Nice place to stop on the way gone to grab a bite to eat. Their meatball sub was different but on point. The lollipop in the bag was a nice little surprise too. 10/10 would go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
Ignatius Berenguer
To quote an old commercial, "Where's the beef?" We used to enjoy Ike's, but their food quality and service has gone down. Bread was still good, but they totally skimped on the meat. If I wanted a vegetarian sandwich, I would have ordered one. You only get 1 thin deli slice in the sandwiches. Definitely not worth the $14 you drop. Very sad that they are going down in quality.
I ordered a fried chicken sandwich yesterday with a drink and onion rings I got my onion rings late and soggy like it was deep in oil sauce.?? I WILL NEVER GET ANYTHING FROM HERE AGAIN! POOR FOOD SERVICE AND SANDWICH WAS NOT GOOD EITHER THE CHICKEN WAS NOT FRIED IT WAS SOGGY WITH ALL THE LETTUCE AND NASTY!??????
Atmosphere: 2
Food: 1
Service: 2
Ashlee Jeffries
Just witnessed a horrible experienced where an associate was extremely aggressive to a young black man. The associate actually got in the customers face talking aggressively ! I won’t be coming here again seems at if there is a little racial discrimination going on! Do not eat here!!!!!!!!!!!! I will be talking to corporate about the behavior I just witnessed it was unacceptable in this community!
Atmosphere: 1
Service: 1
Mahzabina Akram
The Halal sandwiches itself always hits the spot but the services can be very slow. If you order online sometimes there systems don’t work and or over the phone it takes forever to reach someone to make the order.Dietary restrictions: Halal Food
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sandwiches
Harry g.
I give 3 stars because we love Ike's and come her every week. We order the same thing and some employees recognize us. 2 Jim Romes, French bread, no veggies, and no avocado on 1 of them. Matt Cain just as it comes with veggies on French bread.1 Jim Rome came with everything1 Jim Rome came with no veggies+avacodo, and loaded with jalapeños which ended up in my kids sandwich which burned her mouth. 1 Matt Cain with no veggies and we asked for it just as it comes on fence with veggies.After I gave my kid my sandwich, I East hers the next day. Half way through my mouth was burning and I don't mind spicy stuff but I opened her sandwich and found jalapeños mixed into the avacodo. This review is directed towards the Gentleman who made are order that day. I only remember that he was wearing face mask. All other employees we know and love, we eat hear a lot and travel from Benicia just to come here. I think you were working alone, and I understand people can be rude and not caring about how hard you work.Putting jalapeños In people's food with out asking is a no no.. get it together dude...Update. We went back and we received what we always order perfectly.
Jami A.
The customer service here is terrible. I went into today and placed an order over the phone and while they accepted my order I went in and the girl who closed today was extremely rude to me and my mom. We said we ordered a vegan sandwich over the phone and the boy who took my order said that it would be ready. The girl said there was no vegan sandwhich that was placed. We told her it was placed with the male person and she got mad at my mom because she couldn't understand her through her accent and told my mom "you can leave" she went to the back and probably told the guy who took my order to not give us our sandwhich. unbelievable. I didn't know their employees discriminated against people who had speech impediments. We were just here to pick up a sandwhich but it was really unfortunate on how poorly we were treated.
Excellent service! Friendly environment! Great location! Food is fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Sandwiches
Maximos Madrigal
First visit to Ike's was good. The sandwiches were ok, but customer service THAT 1st time was great that we decided to come back again the next week. 2nd visit will unfortunately be the LAST. I don't know what was going on with the staff that evening of October 11th, but the welcoming experience and good customer skills we got the previous week were just not there this last time. Lady at counter never greeted us, we stood at counter for several mins before she even came to counter, stared at us and said nothing until we said hi. She was repeatedly distracted, socializing w co-worker in food prep area, and it seemed WE the customers were interrupting their good time. As we tried to start telling her our order, she would continue talking to coworker in back, All the while we were in mid-sentence trying to continue telling her our order, cutting uss off when she continued talking w coworker in the back. Frankly it was just strange, odd behavior. This time our sandwich order was missing items and bread was never toasted as requested as well, so that also sealed it for both of us. It's unfortunate because although the product was overall ok, the experience was NOT this time, and that's part of good business too. Consistency is key, but it just wasn't there on our 2nd visit. At least we tried the famous Ike's shop twice. ✌?
Atmosphere: 1
Food: 2
Service: 1
Shirley
Delicious vegan sandwiches, well made by friendly staff. I will keep going back because there are very few vegan choices in Vallejo and Benicia. Can recommend the Bulgogi Beef.
Atmosphere: 5
Food: 5
Service: 5
Chemita M.
the worst service and the worst attention in this place 45 minutes for two sandwiches the truth is it is not worth it for this place to be open I do not recommend it they should close it their service is terrible and the food is very bad!
Andrea Nash
Josh and Eva are some nice individuals, with good customer service. The Sorry Charlie and Mac Dre sandwich are my favorites.
Great sandwich place in The V!
Atmosphere: 5
Food: 5
Service: 5
Lady working was so weird.
Welcoming staff. Nice place to stop on the way gone to grab a bite to eat. Their meatball sub was different but on point. The lollipop in the bag was a nice little surprise too. 10/10 would go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches
To quote an old commercial, "Where's the beef?" We used to enjoy Ike's, but their food quality and service has gone down. Bread was still good, but they totally skimped on the meat. If I wanted a vegetarian sandwich, I would have ordered one. You only get 1 thin deli slice in the sandwiches. Definitely not worth the $14 you drop. Very sad that they are going down in quality.
Atmosphere: 2
Food: 2
Service: 2
Love the sandwiches.Nice variety.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Avocado, Sandwiches, Chicken Sandwich
I ordered a fried chicken sandwich yesterday with a drink and onion rings I got my onion rings late and soggy like it was deep in oil sauce.?? I WILL NEVER GET ANYTHING FROM HERE AGAIN! POOR FOOD SERVICE AND SANDWICH WAS NOT GOOD EITHER THE CHICKEN WAS NOT FRIED IT WAS SOGGY WITH ALL THE LETTUCE AND NASTY!??????
Atmosphere: 2
Food: 1
Service: 2
Just witnessed a horrible experienced where an associate was extremely aggressive to a young black man. The associate actually got in the customers face talking aggressively ! I won’t be coming here again seems at if there is a little racial discrimination going on! Do not eat here!!!!!!!!!!!! I will be talking to corporate about the behavior I just witnessed it was unacceptable in this community!
Atmosphere: 1
Service: 1
The Halal sandwiches itself always hits the spot but the services can be very slow. If you order online sometimes there systems don’t work and or over the phone it takes forever to reach someone to make the order.Dietary restrictions: Halal Food
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Sandwiches
I give 3 stars because we love Ike's and come her every week. We order the same thing and some employees recognize us. 2 Jim Romes, French bread, no veggies, and no avocado on 1 of them. Matt Cain just as it comes with veggies on French bread.1 Jim Rome came with everything1 Jim Rome came with no veggies+avacodo, and loaded with jalapeños which ended up in my kids sandwich which burned her mouth. 1 Matt Cain with no veggies and we asked for it just as it comes on fence with veggies.After I gave my kid my sandwich, I East hers the next day. Half way through my mouth was burning and I don't mind spicy stuff but I opened her sandwich and found jalapeños mixed into the avacodo. This review is directed towards the Gentleman who made are order that day. I only remember that he was wearing face mask. All other employees we know and love, we eat hear a lot and travel from Benicia just to come here. I think you were working alone, and I understand people can be rude and not caring about how hard you work.Putting jalapeños In people's food with out asking is a no no.. get it together dude...Update. We went back and we received what we always order perfectly.
The customer service here is terrible. I went into today and placed an order over the phone and while they accepted my order I went in and the girl who closed today was extremely rude to me and my mom. We said we ordered a vegan sandwich over the phone and the boy who took my order said that it would be ready. The girl said there was no vegan sandwhich that was placed. We told her it was placed with the male person and she got mad at my mom because she couldn't understand her through her accent and told my mom "you can leave" she went to the back and probably told the guy who took my order to not give us our sandwhich. unbelievable. I didn't know their employees discriminated against people who had speech impediments. We were just here to pick up a sandwhich but it was really unfortunate on how poorly we were treated.
Restaurantji Recommends
Excellent service! Friendly environment! Great location! Food is fantastic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Sandwiches
First visit to Ike's was good. The sandwiches were ok, but customer service THAT 1st time was great that we decided to come back again the next week. 2nd visit will unfortunately be the LAST. I don't know what was going on with the staff that evening of October 11th, but the welcoming experience and good customer skills we got the previous week were just not there this last time. Lady at counter never greeted us, we stood at counter for several mins before she even came to counter, stared at us and said nothing until we said hi. She was repeatedly distracted, socializing w co-worker in food prep area, and it seemed WE the customers were interrupting their good time. As we tried to start telling her our order, she would continue talking to coworker in back, All the while we were in mid-sentence trying to continue telling her our order, cutting uss off when she continued talking w coworker in the back. Frankly it was just strange, odd behavior. This time our sandwich order was missing items and bread was never toasted as requested as well, so that also sealed it for both of us. It's unfortunate because although the product was overall ok, the experience was NOT this time, and that's part of good business too. Consistency is key, but it just wasn't there on our 2nd visit. At least we tried the famous Ike's shop twice. ✌?
Atmosphere: 1
Food: 2
Service: 1
Delicious vegan sandwiches, well made by friendly staff. I will keep going back because there are very few vegan choices in Vallejo and Benicia. Can recommend the Bulgogi Beef.
Atmosphere: 5
Food: 5
Service: 5
the worst service and the worst attention in this place 45 minutes for two sandwiches the truth is it is not worth it for this place to be open I do not recommend it they should close it their service is terrible and the food is very bad!
Josh and Eva are some nice individuals, with good customer service. The Sorry Charlie and Mac Dre sandwich are my favorites.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwiches