I always come here to get my order but, today everything change. They packed my order in 1 plastic bag and all my order boxes are smashed chicken scteered everywhere and I tried to explain to them and they dont understand and cannot communicate with client. Sorry I have to do this for better before it becomes worst.
HORRIBLE customer service. Don’t properly train so prices are all over the place
Red
The manager is rude the staff is very unorganized We came to this location to get root beer floats and more food on the a&w side which this location was not offering they were only serving KFC and they had no ice cream whatsoever And because of this confusion we had some honest questions and this bugged the staff and they were extremely rude to us
Atmosphere: 1
Food: 1
Service: 1
Moni B
The Manager is beautiful. The Service is very nice ?? better than before. ?? The chicken is not always there, which is bad when you live far and NVR EVER want to go to Georgia, which I was forced to give ONE star to. ? What I love about Redwood is when there's a problem with my order, the Mgr is more than willing to fix it. They have fish that I can hardly get because it's screaming ? tasty! The area? Watch your surroundings. Their Pot ? Pies are excellent. I'd recommend especially when it's cold because they're hearty. ? ?
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: 1 Piece Breast Meal, Cheese Balls, Fried Chicken, Chicken Little
john bartha
Driving up through the foodmaxx parking lot and seen someone in a jumpsuit with butterfly net thought nothing of it just said out loud " Would ya look at that wing nut?" , divethrough , home, set plates and swear the size of chicken reminiscent of pigeon. (Virtually struck by for thought as being subliminal
Atmosphere: 4
Food: 2
Service: 4
Tiffany Lewis
They have the best deals and the food is always hot and fresh. The staff is always prompt and very polite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Taste of KFC 6 PC Deal, Cole Slaw
Terrible discriminatory service. All Latinos ignored me for several minutes until another Latino customer walked in & then they scrambled over to help as to not keep him waiting. Still tried to help him before me.
Cheyne Mercantor
Since it's now a KFC for the mostpart, A&W is really no more! Food is awful here! Avoid at all cost!
Atmosphere: 1
Food: 1
Service: 2
Rafferty Tamo
Haven’t been at this location for 2 years maybe more. My last experience was horrible so I’ve been staying away. My craving for OG recipe chicken made me try again. I drove up today and saw a clean and neat parking lot. I drove up to the drive through and was greeted warmly. I drove up to the pick up window and again unexpected good customer service. I asked if this location was recently change in ownership or management and through the conversation confirmed that changes have happened in the last 3 years. This place is better compared to a few years ago, so try them again!
Atmosphere: 3
Food: 5
Service: 5
Ricardo
I ordered 3 breasts and some nuggets and a k3. Something told me to check the order. I discovered that I got 2 breasts and 1 wing! Now how can you confuse wing with breasts? So when I returned they tried to say that I was charged for 1 breast which wasn't the case. After I straightened it out she still acted like it was my mistake, took the wing back and gave me a breast. No apologies no nothing. I won't be eating there anymore!
Not many fries in the Nashville Hot Loaded Fries
Atmosphere: 5
Food: 3
Service: 5
I always come here to get my order but, today everything change. They packed my order in 1 plastic bag and all my order boxes are smashed chicken scteered everywhere and I tried to explain to them and they dont understand and cannot communicate with client. Sorry I have to do this for better before it becomes worst.
Atmosphere: 1
Food: 1
Service: 1
They gave us the wrong order.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken, Crispy Colonel Sandwich Meal
HORRIBLE customer service. Don’t properly train so prices are all over the place
The manager is rude the staff is very unorganized
We came to this location to get root beer floats and more food on the a&w side which this location was not offering they were only serving KFC and they had no ice cream whatsoever
And because of this confusion we had some honest questions and this bugged the staff and they were extremely rude to us
Atmosphere: 1
Food: 1
Service: 1
The Manager is beautiful. The Service is very nice ?? better than before. ?? The chicken is not always there, which is bad when you live far and NVR EVER want to go to Georgia, which I was forced to give ONE star to. ? What I love about Redwood is when there's a problem with my order, the Mgr is more than willing to fix it. They have fish that I can hardly get because it's screaming ? tasty! The area? Watch your surroundings. Their Pot ? Pies are excellent. I'd recommend especially when it's cold because they're hearty. ? ?
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: 1 Piece Breast Meal, Cheese Balls, Fried Chicken, Chicken Little
Driving up through the foodmaxx parking lot and seen someone in a jumpsuit with butterfly net thought nothing of it just said out loud " Would ya look at that wing nut?" , divethrough , home, set plates and swear the size of chicken reminiscent of pigeon. (Virtually struck by for thought as being subliminal
Atmosphere: 4
Food: 2
Service: 4
They have the best deals and the food is always hot and fresh. The staff is always prompt and very polite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Taste of KFC 6 PC Deal, Cole Slaw
Food took quite a long time.
Atmosphere: 4
Food: 3
Service: 3
Food took quite a long time.
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Terrible discriminatory service. All Latinos ignored me for several minutes until another Latino customer walked in & then they scrambled over to help as to not keep him waiting. Still tried to help him before me.
Since it's now a KFC for the mostpart, A&W is really no more! Food is awful here! Avoid at all cost!
Atmosphere: 1
Food: 1
Service: 2
Haven’t been at this location for 2 years maybe more. My last experience was horrible so I’ve been staying away. My craving for OG recipe chicken made me try again. I drove up today and saw a clean and neat parking lot. I drove up to the drive through and was greeted warmly. I drove up to the pick up window and again unexpected good customer service. I asked if this location was recently change in ownership or management and through the conversation confirmed that changes have happened in the last 3 years. This place is better compared to a few years ago, so try them again!
Atmosphere: 3
Food: 5
Service: 5
I ordered 3 breasts and some nuggets and a k3. Something told me to check the order. I discovered that I got 2 breasts and 1 wing! Now how can you confuse wing with breasts? So when I returned they tried to say that I was charged for 1 breast which wasn't the case. After I straightened it out she still acted like it was my mistake, took the wing back and gave me a breast. No apologies no nothing. I won't be eating there anymore!
Atmosphere: 4
Food: 3
Service: 1
For the signs of the meal way too
Atmosphere: 5
Food: 4
Service: 5
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