The crew at the window drive through they won't take EBT at the drive they want you too come inside and am busy with grandkids and other stuff all three in Vallejo are especially admiral Callahan Lane is the worst and Lincoln rd too and springs rd letting men in the women's bathroom
Atmosphere: 2
Food: 2
Service: 2
Dianna Vroomant
Every time I go and order a chicken mc griddle it's always semi warm-cold and hard around the edges making me unable to eat it only at this location because I tried the Sonoma st McDonald's and it was hot and good! So I'll try once again and if it's still cold I'll switch restaurants
Atmosphere: 4
Food: 1
Service: 2
JesusPena
Bad service was looking at me while making other peoples food like I’m some type of animal
Atmosphere: 1
Food: 1
Service: 1
Leo Cortez
False advertisement this place isn't open 24/7 been here on multiple occasions just to be greeted with a sorry were closed. With the drive through of like 5 cars that had ordered already
Atmosphere: 1
Food: 1
Service: 1
Angel
I went to order a iced caramel coffee staff started yelling and calling me names being bullied and more I want to file for a civil suit
Atmosphere: 1
Food: 2
Service: 1
Francine Nobody
I order same thing every time I go there and nothing different and when I got home it was wrong thing in bag...I called and told them they should give me something for coming all the way back and they refused and then had nerve to tell me I order that when I never done b4. In all the years I always order same thing because im picky.. the MANAGER ARGUED THAT I ORDER SOMETHING DIFFERENT.. EVEN THOU SHE ONLY SEES RECEIPT...SHE DIDNT HEAR MY ORDER.. IM NEVER GOING BACK THERE..THEY SHOULD OF OFFERED TO GIVE SOMETHING IN RETURN IN ME HAVING TO GO BACK...I HAVE RECEIPTS FROM PREVIOUS TIMES SHOWING SAME THING I ALWAYS ORDER..NOTHING DIFFERENT..SO WHY WOUKD I ORDER DIFFERENT NOW??????
Atmosphere: 1
Food: 3
Service: 1
Tsapko Maxim
Very disappointed! The lid on my coffee wasn’t closed properly — I barely caught the cup, burned my hand, and spilled coffee on my shoes. I stayed calm and left without complaining, but when I tried the apple pie, my mood got even worse — it was dry, tasteless, and felt old. McDonald’s, what happened to your quality?
Atmosphere: 3
Food: 1
Service: 2
James Rand
I placed my order on the app for pickup at the counter. It was ready in under 5 minutes. The only thing I don't like about this location is that they don't allow you to get free refills on your fountain drinks.
I had a very disappointing experience at this McDonald’s. One of the male employees, wearing a black mask, was extremely rude and unprofessional. We ordered a caramel macchiato, but the drink did not taste right—it had no espresso flavor at all and tasted more like a plain latte. When we politely asked for it to be remade with more espresso, the employee responded with rude gestures and behavior. Instead of handling the situation respectfully, he aggressively threw the drink in the trash and started yelling in his native language, which made the whole experience very uncomfortable. On top of that, we were left waiting for nearly 15 minutes, which added to the frustration. I completely understand that working in food service can be stressful and challenging, but customer service is a very important part of the job. Every customer deserves to be treated with respect and professionalism, regardless of the situation. I hope management takes this feedback seriously and ensures better training in customer service and communication. This kind of behavior is not acceptable and leaves a very negative impression of the brand.
Service: 1
Jessica C
The cashier was rude
Atmosphere: 2
Food: 3
Service: 1
Ragan Foster
The employee at the window, Miriam, I hope I spelled her name right, was so sweet and nice. It’s always a pleasure to see her.
Only if you're desperate
Atmosphere: 1
Food: 1
Service: 4
The crew at the window drive through they won't take EBT at the drive they want you too come inside and am busy with grandkids and other stuff all three in Vallejo are especially admiral Callahan Lane is the worst and Lincoln rd too and springs rd letting men in the women's bathroom
Atmosphere: 2
Food: 2
Service: 2
Every time I go and order a chicken mc griddle it's always semi warm-cold and hard around the edges making me unable to eat it only at this location because I tried the Sonoma st McDonald's and it was hot and good! So I'll try once again and if it's still cold I'll switch restaurants
Atmosphere: 4
Food: 1
Service: 2
Bad service was looking at me while making other peoples food like I’m some type of animal
Atmosphere: 1
Food: 1
Service: 1
False advertisement this place isn't open 24/7 been here on multiple occasions just to be greeted with a sorry were closed. With the drive through of like 5 cars that had ordered already
Atmosphere: 1
Food: 1
Service: 1
I went to order a iced caramel coffee staff started yelling and calling me names being bullied and more I want to file for a civil suit
Atmosphere: 1
Food: 2
Service: 1
I order same thing every time I go there and nothing different and when I got home it was wrong thing in bag...I called and told them they should give me something for coming all the way back and they refused and then had nerve to tell me I order that when I never done b4. In all the years I always order same thing because im picky.. the MANAGER ARGUED THAT I ORDER SOMETHING DIFFERENT.. EVEN THOU SHE ONLY SEES RECEIPT...SHE DIDNT HEAR MY ORDER.. IM NEVER GOING BACK THERE..THEY SHOULD OF OFFERED TO GIVE SOMETHING IN RETURN IN ME HAVING TO GO BACK...I HAVE RECEIPTS FROM PREVIOUS TIMES SHOWING SAME THING I ALWAYS ORDER..NOTHING DIFFERENT..SO WHY WOUKD I ORDER DIFFERENT NOW??????
Atmosphere: 1
Food: 3
Service: 1
Very disappointed! The lid on my coffee wasn’t closed properly — I barely caught the cup, burned my hand, and spilled coffee on my shoes. I stayed calm and left without complaining, but when I tried the apple pie, my mood got even worse — it was dry, tasteless, and felt old. McDonald’s, what happened to your quality?
Atmosphere: 3
Food: 1
Service: 2
I placed my order on the app for pickup at the counter. It was ready in under 5 minutes. The only thing I don't like about this location is that they don't allow you to get free refills on your fountain drinks.
Atmosphere: 3
Food: 4
Service: 5
Great customer service and the fries were hot,
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Restroom is locked
Atmosphere: 3
Food: 4
Service: 3
Sadly no refills 😭
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: French Fries
I had a very disappointing experience at this McDonald’s. One of the male employees, wearing a black mask, was extremely rude and unprofessional.
We ordered a caramel macchiato, but the drink did not taste right—it had no espresso flavor at all and tasted more like a plain latte. When we politely asked for it to be remade with more espresso, the employee responded with rude gestures and behavior. Instead of handling the situation respectfully, he aggressively threw the drink in the trash and started yelling in his native language, which made the whole experience very uncomfortable.
On top of that, we were left waiting for nearly 15 minutes, which added to the frustration. I completely understand that working in food service can be stressful and challenging, but customer service is a very important part of the job. Every customer deserves to be treated with respect and professionalism, regardless of the situation.
I hope management takes this feedback seriously and ensures better training in customer service and communication. This kind of behavior is not acceptable and leaves a very negative impression of the brand.
Service: 1
The cashier was rude
Atmosphere: 2
Food: 3
Service: 1
The employee at the window, Miriam, I hope I spelled her name right, was so sweet and nice. It’s always a pleasure to see her.
Atmosphere: 4
Food: 4
Service: 4
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