I really like Jade and her food, and have ordered from her periodically over the past few years. Unfortunately, most recently, she double charged me in excess of $200 and although she acknowledged the error, she would not provide a refund. The order was also wrong, and there was no offer to correct it. After multiple attempts to communicate with no response, I gave up. Very disappointing.
Yvonne Williams-Castellanos
On Mon, Dec 12, 2022, I purchased the Monday-Friday Meal plan with an expected delivery later that week. Upon my confirmation, I was told that there was an issue with the delivery date and that my order was to be postponed until the following week due to heavy rain conditions... Later that week I was told again via email by Jade the owner that my delivery would again be postponed due to bad food delivery. After two failed attempts, I was disappointed of the continuous lack of execution and delivery of my order by Spicy Girl Meal Prep and requested a refund. Jade, the owner, confirmed with me via email on 12/14/22 that I would receive my refund within 7-10 business days. That time lapsed and I did not receive my refund. Every time that I called to follow up I received horrendous customer service and still have not received my refund. After months of reaching out and sending demand letters from my lawyer, there has still been no response or refund. I was hoping that Jade would rectify this sooner but because she has not, I am posting a review here. All in all, I chose this company because I wanted to support local businesses and was disappointed that this turned out to be no more than a scam. DO NOT BUY FROM THIS COMPANY - YOU WILL NOT RECEIVE GOODS OR A REFUND.
Jessica Patterson
The food is delicious!! I feel very satisfied after every meal so i dont over eat.
Daunuelle Graham
Best meal prep service in Solano county !
Amanda Chavez
Spicy Girl listened to my needs and tailored a plan to help me reach my goals. My husband saw the progress, tasted the food, and decided to jump on board too. Love Spicy Girl Meal Prep, I highly recommend!
Kendolyn Hindsman
I’m trying to do better and Spicy Girl is pushing me to be great! My meals this week were Chefs Choice. Chef Jade took general conversation about food and put someways together that really fit my needs. Thanks Chef Jade!
I really like Jade and her food, and have ordered from her periodically over the past few years. Unfortunately, most recently, she double charged me in excess of $200 and although she acknowledged the error, she would not provide a refund. The order was also wrong, and there was no offer to correct it. After multiple attempts to communicate with no response, I gave up. Very disappointing.
On Mon, Dec 12, 2022, I purchased the Monday-Friday Meal plan with an expected delivery later that week. Upon my confirmation, I was told that there was an issue with the delivery date and that my order was to be postponed until the following week due to heavy rain conditions... Later that week I was told again via email by Jade the owner that my delivery would again be postponed due to bad food delivery. After two failed attempts, I was disappointed of the continuous lack of execution and delivery of my order by Spicy Girl Meal Prep and requested a refund. Jade, the owner, confirmed with me via email on 12/14/22 that I would receive my refund within 7-10 business days. That time lapsed and I did not receive my refund. Every time that I called to follow up I received horrendous customer service and still have not received my refund. After months of reaching out and sending demand letters from my lawyer, there has still been no response or refund. I was hoping that Jade would rectify this sooner but because she has not, I am posting a review here. All in all, I chose this company because I wanted to support local businesses and was disappointed that this turned out to be no more than a scam. DO NOT BUY FROM THIS COMPANY - YOU WILL NOT RECEIVE GOODS OR A REFUND.
The food is delicious!! I feel very satisfied after every meal so i dont over eat.
Best meal prep service in Solano county !
Spicy Girl listened to my needs and tailored a plan to help me reach my goals. My husband saw the progress, tasted the food, and decided to jump on board too. Love Spicy Girl Meal Prep, I highly recommend!
I’m trying to do better and Spicy Girl is pushing me to be great! My meals this week were Chefs Choice. Chef Jade took general conversation about food and put someways together that really fit my needs. Thanks Chef Jade!
Restaurantji Recommends
Loading...