Online says they open at 4:30am. Doors still were not open by 5am. Ordered online for in store pickup (thinking maybe they forgot to open the doors). Eventually I went through the drive through to pick up my drink. I asked what time they open the doors and was told 6am! I let the employee know that online it says they open at 4:30am. The employee replied back that the district manager did not want to change the time on Google, and that they open the doors at 6am.
Atmosphere: 2
Food: 2
Service: 2
Silverio Sanchez
This is a coffee shop and some pastries. Coffee is always great. For the small amount pastries there are good. Service is top tier and it is the reason that the atmosphere is there!
Atmosphere: 4
Food: 5
Service: 5
Jim Zero
I come in here all the time to by coffee or use the restroom, some little dork just charged me to use the restroom
Service: 1
Porter Rennix
Nice open space compared to Carl's Jr. Will only provide bathroom cleaner de to paying customers, which is unfortunate for their business. Current code 700300.
Service: 1
skye ballentine
Just grabbed a Starbucks a few exits before and then my three year old let me know she needed to use the restroom. Stopped at this Starbucks and was told we would have to make an additional purchase to use their bathroom. I offered to show my receipt for the Starbucks coffee I had just purchased and they said it had to be from their location. Ridiculous, especially when it’s a little kid that needs to use the restroom.
Stephanie De Luna
drive thru face piercing girl…. surprised with an attitude. I work at a drive thru place too and honestly why work there if ur gonna be unhappy and moody to ur customers. She literally started arguing with air
Atmosphere: 1
Food: 5
Service: 1
wonder gods (Breezy nights)
I've noticed that the staff at this location seem unhappy, and when I expressed gratitude, they didn't respond. This lack of professionalism is concerning, and I don't plan to return to this location.
Atmosphere: 2
Food: 3
Service: 1
Talisah Green
I'm used to going inside and it was saying they were open. My husband's drink didn't taste like strawberry acai with dragon fruit bits instead tasted like a mango dragon fruit. I ordered 3 horchata drinks asked for 4 horchata pumps but it tasted like iced coffee, not horchata. I was very disappointed considering it was drive-thru and I wasn't going back in line to correct their mistakes. The doors should've been open.
Atmosphere: 3
Food: 2
Service: 4
Fernandez Marquez
Bad service
Atmosphere: 1
Food: 1
Ed35
This location doesn't let pregnant women use the restroom if you bought something through the drive-thru. I decided to use the restroom RIGHT after I got my order. I showed them the receipt that I had just paid. I decided to use the restroom since I still had a little bit of a drive. They insisted I purchase again to use the restroom. ABSOLUTELY DISGUSTING AND AGAINST DISABILITY ACT! That manager needs a write up!
Nice and clean. Quick service but lol... never had a Starbucks location give me half full drink.
amanda storer
Very disappointed. My 8 yr old came and asked to use the bathroom and was told no, he had to purchase something. I understand holding this policy to adults, but children... RIDICULOUS!!!
Jameelah
I Swear !!!These Lack of Customer Service Coffee Makers Will see you & ignore you for at least 5 minutes no interactions like I will be with you shortly no smile no greeting no nothing I Swear to God I wonder how do theses kinda people even get jobs on top of that maintain them it’s either the owner is Blind or Just Doesn’t Care
Denisha
I love coming to this starbucks. Staff is always friendly and service is fast
Latasha knighten
My favorite Starbucks in Montego Bay! I love that the service is quick and the jerk chicken bagel is my favorite.
Online says they open at 4:30am.
Doors still were not open by 5am.
Ordered online for in store pickup (thinking maybe they forgot to open the doors). Eventually I went through the drive through to pick up my drink. I asked what time they open the doors and was told 6am! I let the employee know that online it says they open at 4:30am. The employee replied back that the district manager did not want to change the time on Google, and that they open the doors at 6am.
Atmosphere: 2
Food: 2
Service: 2
This is a coffee shop and some pastries. Coffee is always great. For the small amount pastries there are good. Service is top tier and it is the reason that the atmosphere is there!
Atmosphere: 4
Food: 5
Service: 5
I come in here all the time to by coffee or use the restroom, some little dork just charged me to use the restroom
Service: 1
Nice open space compared to Carl's Jr.
Will only provide bathroom cleaner de to paying customers, which is unfortunate for their business. Current code 700300.
Service: 1
Just grabbed a Starbucks a few exits before and then my three year old let me know she needed to use the restroom. Stopped at this Starbucks and was told we would have to make an additional purchase to use their bathroom. I offered to show my receipt for the Starbucks coffee I had just purchased and they said it had to be from their location. Ridiculous, especially when it’s a little kid that needs to use the restroom.
drive thru face piercing girl…. surprised with an attitude. I work at a drive thru place too and honestly why work there if ur gonna be unhappy and moody to ur customers. She literally started arguing with air
Atmosphere: 1
Food: 5
Service: 1
I've noticed that the staff at this location seem unhappy, and when I expressed gratitude, they didn't respond. This lack of professionalism is concerning, and I don't plan to return to this location.
Atmosphere: 2
Food: 3
Service: 1
I'm used to going inside and it was saying they were open. My husband's drink didn't taste like strawberry acai with dragon fruit bits instead tasted like a mango dragon fruit. I ordered 3 horchata drinks asked for 4 horchata pumps but it tasted like iced coffee, not horchata. I was very disappointed considering it was drive-thru and I wasn't going back in line to correct their mistakes. The doors should've been open.
Atmosphere: 3
Food: 2
Service: 4
Bad service
Atmosphere: 1
Food: 1
This location doesn't let pregnant women use the restroom if you bought something through the drive-thru. I decided to use the restroom RIGHT after I got my order. I showed them the receipt that I had just paid. I decided to use the restroom since I still had a little bit of a drive. They insisted I purchase again to use the restroom. ABSOLUTELY DISGUSTING AND AGAINST DISABILITY ACT! That manager needs a write up!
Atmosphere: 3
Service: 1
Restaurantji Recommends
Nice and clean. Quick service but lol... never had a Starbucks location give me half full drink.
Very disappointed. My 8 yr old came and asked to use the bathroom and was told no, he had to purchase something. I understand holding this policy to adults, but children... RIDICULOUS!!!
I Swear !!!These Lack of Customer Service Coffee Makers Will see you & ignore you for at least 5 minutes no interactions like I will be with you shortly no smile no greeting no nothing I Swear to God I wonder how do theses kinda people even get jobs on top of that maintain them it’s either the owner is Blind or Just Doesn’t Care
I love coming to this starbucks. Staff is always friendly and service is fast
My favorite Starbucks in Montego Bay! I love that the service is quick and the jerk chicken bagel is my favorite.
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